Fault Management Service In A Cloud

• US 20160357625A1
• Filed: 11/26/2013
• Published: 12/08/2016
• Est. Priority Date: 11/26/2013
• Status: Active Grant

• Current Assignee: Hewlett Packard Enterprise Development LP (Hewlett-Packard Enterprise Company)
• Original Assignee: Hewlett-Packard Company (HP Inc.)
• Inventors: Balakrishnan, Sandhya
• Granted Patent: US 10,120,748 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/0751 Error or fault detection not based on redundancy power supply failures G06F1/30; network fault management H04L41/06
• CPC Class Codes: G06F 11/0772 Means for error signaling, e.g. using interrupts, exception flags, dedicated error registers
• CPC Class Codes: G06F 11/079 Root cause analysis, i.e. error or fault diagnosis in a hardware test environment G06F11/22; in a software test environment G06F11/36
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40

Abstract

Provided is a method of providing a fault management service in a cloud. During requisition of a cloud service involving a service element provided by the cloud it is determined whether solutions are available for potential faults related to the service element. The available solutions are highlighted for potential faults related to the service element to a user. Upon selection of a highlighted solution by the user, the selected solution is applied to the service element.

Claims

1. A method of providing a fault management service in a cloud, comprising:

determining during requisition of a cloud service involving a service element provided by the cloud whether solutions are available for potential faults related to the service element;

highlighting the available solutions for potential faults related to the service element to a user; and

upon selection of a highlighted solution by the user, applying the selected solution to the service element.

2. The method of claim 1, wherein the selected solution is applied prior to deployment of the new cloud service involving the service element.

3. The method of claim 1, wherein the selected solution is applied prior to an occurrence of a fault corresponding to the selected solution.

4. The method of claim 1, wherein the determination whether solutions are available for potential faults related to the service element involves searching a repository comprising solutions for potential faults related to the service element.

5. The method of claim 4, wherein the repository is updated with new solutions for potential faults related to the service element.

6. The method of claim 1, wherein the solutions are tagged with self-explanatory details.

7. The method of claim 1, wherein the available solutions are classified according to a criterion.

8. The method of claim 7, wherein the criterion includes one of a domain, user recommendation, performance, security and configuration.

9. The method of claim 1, wherein the highlighted solutions are displayed as a checklist for selection by the user.

10. A system, comprising:

a fault management module to;

determine upon requisition of a new service template comprising a service element provided by a cloud whether solutions are available for prevention of potential faults related to the service element;

highlight the available solutions for prevention of potential faults related to the service element for selection; and

upon selection of a solution, apply the selected solution to the service element.

11. The system of claim 10, further comprising a solutions repository, wherein the solutions repository includes the solutions for prevention of potential faults related to the service element.

12. The system of claim 11, wherein the solutions repository is present in the cloud.

13. The system of claim 10, wherein the solutions repository is updated with new solutions for prevention of potential faults related to the service element.

14. The system of claim 10, further comprising a user interface component to display the available solutions for potential faults related to the service element.

15. A non-transitory processor readable medium, the non-transitory processor readable medium comprising machine executable instructions, the machine executable instructions when executed by a processor causes the processor to:

determine upon requisition of a new service template comprising a service element provided by a cloud whether solutions are available for prevention of potential faults related to the service element;

highlight the available solutions for prevention of potential faults related to the service element for selection; and

upon selection of a solution, apply the selected solution to the service element.