PERSONALIZED PREDICTION OF RESPONSES FOR INSTANT MESSAGING

• US 20160359771A1
• Filed: 09/04/2015
• Published: 12/08/2016
• Est. Priority Date: 06/07/2015
• Status: Active Grant

• Current Assignee: Apple Inc.
• Original Assignee: Apple Inc.
• Inventors: SRIDHAR, Vivek Kumar Rangarajan
• Granted Patent: US 11,025,565 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails

Abstract

At an electronic device with a display screen, display a message transcript, where the message transcript includes an incoming message. Determine, based at least in-part on the message, a plurality of suggested one or more characters. Determine if the user of the device has, in the past, frequently inputted a response different from the plurality suggested one or more characters when the plurality were presented for user selection. Optionally, determine if the frequently inputted response is synonymous with a suggested one or more characters. Display the frequently-inputted response, in place of at least one of the plurality of suggested one or more characters, under some circumstances based on these determination(s).

Claims

1. A non-transitory computer-readable storage medium comprising one or more programs for execution by one or more processors of an electronic device with a display screen and one or more input devices, the one or more programs including instructions which, when executed by the one or more processors, cause the electronic device to:

display, on the display screen, a message transcript, the message transcript including a message received from a user;

determine, based at least in-part on the message, a plurality of suggested one or more characters for responding to the message;

determine whether usage of a previously inputted one or more characters exceeds a threshold, wherein the previously inputted one or more characters;

is not one of the determined plurality of suggested one or more characters; and

was detected, with the one or more input devices of the electronic device, when at least one of the determined plurality of suggested one or more characters was previously displayed;

in response to receiving the message;

in accordance with a determination that the usage of the previously inputted one or more characters exceeds the threshold, display the previously inputted one or more characters as a suggested one or more characters for responding to the message; and

in accordance with a determination that the usage of the previously inputted one or more characters does not exceed the threshold, display the determined plurality of suggested one or more characters for responding to the message.

2. The non-transitory computer-readable storage medium of claim 1, wherein the one or more programs further comprises instructions which, when executed by the one or more processors, cause the electronic device to:

determine whether the previously inputted one or more characters is synonymous with a particular suggested one or more characters of the determined plurality of suggested one or more characters; and

in response to receiving the message;

in accordance with the determination that the usage of the previously inputted one or more characters exceeds the threshold and the determination that the previously inputted one or more characters is synonymous, display the previously inputted one or more characters as a suggested one or more characters for responding to the message; and

in accordance with the determination that the usage of the previously inputted one or more characters does not exceed the threshold or the determination that the previously inputted one or more characters is not synonymous, display the plurality of suggested one or more characters for responding to the second message.

3. The non-transitory computer-readable storage medium of claim 2, wherein determining whether the previously inputted one or more characters is synonymous with the particular suggested one or more characters comprises:

determining whether the previously inputted one or more characters is in a predefined plurality of synonymous words associated with the particular suggested one or more characters.

4. The non-transitory computer-readable storage medium of claim 3, wherein the one or more programs further comprises instructions which, when executed by the one or more processors, cause the electronic device to:

obtain text comprising responses to a corresponding message;

arrange, using a vector space model, the responses into a plurality of clusters based on a distance metric, wherein responses of a cluster are within a distance of one another; and

create the pre-defined plurality of synonymous words based on a cluster of the plurality of clusters of responses.

5. The non-transitory computer-readable storage medium of claim 3, wherein the one or more programs further comprises instructions which, when executed by the one or more processors, cause the electronic device to:

determine the usage of the previously inputted one or more characters by counting the number of times the previously inputted one or more characters is detected when the particular suggested one or more characters is displayed.

6. The non-transitory computer-readable storage medium of claim 1, wherein the one or more programs further comprises instructions which, when executed by the one or more processors, cause the electronic device to:

detect a touch input, with the one or more input devices, representing selection of a displayed suggested one or more characters, the touch input having a characteristic intensity;

in accordance with a determination that the characteristic intensity is below a threshold intensity;

display the selected suggested one or more characters in the message transcript; and

in accordance with a determination that the characteristic intensity is above the threshold intensity;

display additional suggested one or more characters.

7. The non-transitory computer-readable storage medium of claim 1, wherein determining the plurality of suggested one or more characters based on the message comprises:

identifying a use of the word “

or”

in the message;

identifying a preceding word that appears immediately before the word “

or”

;

identifying a subsequent word that appears immediately after the word “

or”

,

wherein the determined plurality of suggested one or more characters includes the preceding word and the subsequent word.

8. The non-transitory computer-readable storage medium of claim 1, wherein the one or more programs further comprises instructions which, when executed by the one or more processors, cause the electronic device to:

determine the plurality of suggested one or more characters based on a punctuation mark used in the message.

9. The non-transitory computer-readable storage medium of claim 1, wherein determining the plurality of suggested one or more characters based on the message comprises:

determining whether the message contains an interrogatory sentence in accordance with a determination that the at least one message contains an interrogatory sentence, including at least “

yes” and

“

no”

as part of the plurality of suggested one or more characters; and

in accordance with a determination that the at least one message does not contain an interrogatory sentence, foregoing including “

yes” and

“

no”

as part of the plurality of suggested one or more characters.

10. The non-transitory computer-readable storage medium of claim 1, wherein determining whether usage of the previously inputted one or more characters exceeds the threshold comprises:

detecting the previously inputted one or more characters responsive to messages received from the user;

in accordance with the determination that the usage of the previously inputted one or more characters, responsive to messages received from the user, exceeds the threshold;

displaying the previously inputted one or more characters as a suggested one or more characters for responding to the message; and

in accordance with the determination that the usage of the response, responsive to messages received from the user, does not exceed the threshold;

foregoing displaying the previously inputted one or more characters as a suggested one or more characters for responding to the message.

11. The non-transitory computer-readable storage medium of claim 1, wherein determining whether usage of a previously inputted one or more characters exceeds the threshold comprises:

determining, with one or more location sensors, a location of the electronic device;

determining usage of the previously inputted one or more characters within a distance of the location;

in accordance with the determination that the usage of the previously inputted one or more characters, within the distance of the location, exceeds the threshold;

displaying the previously inputted one or more characters as a suggested one or more characters for responding to the message; and

in accordance with the determination that the usage of the previously inputted one or more characters, within the distance of the location, does not exceed the threshold;

foregoing displaying the previously inputted one or more characters as a suggested one or more characters for responding to the message.

12. The non-transitory computer-readable storage medium of claim 1, wherein the previously inputted one or more characters represents a media object.

13. The non-transitory computer-readable storage medium of claim 1, wherein the previously inputted one or more characters is an emoji.

14. The non-transitory computer-readable storage medium of claim 1, wherein the one or more programs further comprises instructions which, when executed by the one or more processors, cause the electronic device to:

detect, with the one or more input devices, input representing user selection of a suggested one or more characters; and

in response to detecting the input representing user selection of the suggested one or more characters, display the selected suggested one or more characters in the message transcript.

15. A method comprising:

at an electronic device having a display screen and one or more input devices;

displaying, on the display screen, a message transcript, the message transcript including a message received from a user;

determining based at least in-part on the message, a plurality of suggested one or more characters for responding to the message;

determining whether usage of a previously inputted one or more characters exceeds a threshold, wherein the previously inputted one or more characters;

is not one of the determined plurality of suggested one or more characters; and

was detected, with the one or more input devices of the electronic device, when at least one of the determined plurality of suggested one or more characters was previously displayed;

in response to receiving the message;

in accordance with the determination that the usage of the previously inputted one or more characters exceeds the threshold, displaying the previously inputted one or more characters as a suggested one or more characters for responding to the message; and

in accordance with the determination that the usage of the previously inputted one or more characters does not exceed the threshold, displaying the determined plurality of suggested one or more characters for responding to the message.

16. An electronic device comprising:

a display screen;

one or more input devices;

one or more processors;

memory; and

one or more programs stored in memory, including instructions which, when executed by the one or more processors, cause the electronic device to;

display, on the display screen, a message transcript, the message transcript including a message received from a user;

determine, based at least in-part on the message, a plurality of suggested one or more characters for responding to the message;

determine whether usage of a previously inputted one or more characters exceeds a threshold, wherein the previously inputted one or more characters;

is not one of the determined plurality of suggested one or more characters; and

was detected, with the one or more input devices of the electronic device, when at least one of the determined plurality of suggested one or more characters was previously displayed;

in response to receiving the message;

in accordance with a determination that the usage of the previously inputted one or more characters exceeds the threshold, display the previously inputted one or more characters as a suggested one or more characters for responding to the message; and

in accordance with a determination that the usage of the previously inputted one or more characters does not exceed the threshold, display the determined plurality of suggested one or more characters for responding to the message.