GUIDED UNIT-SPECIFIC AUTOMOBILE DELIVERY PRESENTATION
First Claim
Patent Images
1. A computer-implemented system, comprising:
- at least one server; and
digital data storage accessible by the server, the digital data storage having stored thereon data including at least;
machine-readable records including data relating to automobiles in an inventory, said data including vehicle identification numbers (VINs) referenced to automobile site availability and specific features from a set of available automotive features;
at least a first program of machine-readable instructions;
where the first program comprises machine-readable instructions executable by mobile computers of one or more specified classes to install upon said mobile computers a second program of machine-readable instructions; and
where the second program comprises machine-readable instructions executable by any given one or more of said mobile computers to perform operations comprising;
with a processor, identifying a delivery automobile to prepare for physical delivery to a customer;
with a processor, accessing the records to retrieve or generate a prescribed pre-delivery checklist customized to those of the available automotive features present in the identified delivery automobile;
with a processor, in an authenticated consultant user session, presenting one or more display screens presenting the prescribed pre-delivery checklist for review by a consultant user;
with a processor, accessing the records to identify those of the available automotive features that are present in the identified delivery automobile;
with a processor, in an authenticated customer user session, presenting multiple display screens listing the identified features of the identified delivery automobile and interactively receiving customer user input selecting features of interest to the customer user from among the identified features; and
with a processor, in an authenticated consultant user session, presenting one or more display screens providing a guided, interactive, multimedia presentation of at least some of the identified automotive features, where said presentation is limited to the identified automotive features, and where said presentation is limited to or emphasizes said features of interest to the customer user.
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Abstract
A computer-implemented system includes one or more mobile computers, at least one server, and digital data storage accessible by the server. The storage includes records describing automobiles in an inventory, such as vehicle identification numbers (VINs) referenced to automobile site availability and specific features from a set of available automotive features. One or more mobile computers present a consultant with an interactive automobile specific pre-delivery checklist, and also provide a customer with a guided, interactive multimedia presentation of automotive features of interest to that customer, omitting any automotive features that are absent from the delivery automobile.
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Citations
20 Claims
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1. A computer-implemented system, comprising:
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at least one server; and digital data storage accessible by the server, the digital data storage having stored thereon data including at least; machine-readable records including data relating to automobiles in an inventory, said data including vehicle identification numbers (VINs) referenced to automobile site availability and specific features from a set of available automotive features; at least a first program of machine-readable instructions; where the first program comprises machine-readable instructions executable by mobile computers of one or more specified classes to install upon said mobile computers a second program of machine-readable instructions; and where the second program comprises machine-readable instructions executable by any given one or more of said mobile computers to perform operations comprising; with a processor, identifying a delivery automobile to prepare for physical delivery to a customer; with a processor, accessing the records to retrieve or generate a prescribed pre-delivery checklist customized to those of the available automotive features present in the identified delivery automobile; with a processor, in an authenticated consultant user session, presenting one or more display screens presenting the prescribed pre-delivery checklist for review by a consultant user; with a processor, accessing the records to identify those of the available automotive features that are present in the identified delivery automobile; with a processor, in an authenticated customer user session, presenting multiple display screens listing the identified features of the identified delivery automobile and interactively receiving customer user input selecting features of interest to the customer user from among the identified features; and with a processor, in an authenticated consultant user session, presenting one or more display screens providing a guided, interactive, multimedia presentation of at least some of the identified automotive features, where said presentation is limited to the identified automotive features, and where said presentation is limited to or emphasizes said features of interest to the customer user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer-implemented system, comprising:
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a plurality of mobile computers; at least one server; and digital data storage accessible by the server, the digital data storage having stored thereon data including at least machine-readable records including data relating to automobiles in an inventory, said data including vehicle identification numbers (VINs) referenced to automobile site availability and specific features from a set of available automotive features; where each of the mobile computers is programmed to perform machine-executed operations to conduct a structured delivery automobile review, said operations comprising; with a processor, identifying a delivery automobile to prepare for physical delivery to a customer; with a processor, accessing the records to retrieve or generate a prescribed pre-delivery checklist customized to those of the available automotive features present in the identified delivery automobile; with a processor, in an authenticated consultant user session, presenting one or more display screens presenting the prescribed pre-delivery checklist for review by a consultant user; with a processor, accessing the records to identify those of the available automotive features that are present in the identified delivery automobile; with a processor, in an authenticated customer user session, presenting multiple display screens listing the identified features of the identified delivery automobile and interactively receiving customer user input selecting features of interest to the customer user from among the identified features; and with a processor, in an authenticated consultant user session, presenting one or more display screens providing a guided, interactive, multimedia presentation of at least some of the identified automotive features, where said presentation is limited to the identified automotive features, and where said presentation is limited to or emphasizes said features of interest to the customer user. - View Dependent Claims (12)
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13. A process of conducting a structured delivery automobile review, performed in a computer system including multiple mobile computers and at least one server with access to multiple records storing data relating to automobiles in an inventory, said data including vehicle identification numbers (VINs) referenced to automobile site availability and specific features from a set of available automotive features, the process comprising operations of:
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with a processor, identifying a delivery automobile to prepare for physical delivery to a customer; with a processor, accessing the records to retrieve or generate a prescribed pre-delivery checklist customized to those of the available automotive features present in the identified delivery automobile; with a processor, in an authenticated consultant user session, presenting one or more display screens presenting the prescribed pre-delivery checklist for review by a consultant user; with a processor, accessing the records to identify those of the available automotive features that are present in the identified delivery automobile; with a processor, in an authenticated customer user session, presenting multiple display screens listing the identified features of the identified delivery automobile and interactively receiving customer user input selecting features of interest to the customer user from among the identified features; and with a processor, in an authenticated consultant user session, presenting one or more display screens providing a guided, interactive, multimedia presentation of at least some of the identified automotive features, where said presentation is limited to the identified automotive features, and where said presentation is limited to or emphasizes said features of interest to the customer user. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification