Customer controlled home delivery

• US 20160371650A1
• Filed: 06/18/2015
• Published: 12/22/2016
• Est. Priority Date: 06/18/2015
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Schmidt, Eckehard, Perisic, Filip
• Granted Patent: US 10,032,126 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/0836 Recipient pick-ups
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders

Abstract

A system and method of purchasing goods and arranging delivery. The system receives, from a mobile device within a physical store, identifications, made by a customer using the mobile device, of at least two items in the physical store as items to be purchased. The items to be purchased include a first set of items to be delivered and a second set of items not to be delivered. The system receives, from the mobile device, a delivery address for a first set of items. The system receives payment for the first set of items and the second set of items in a single transaction. The system places items corresponding to the first set of items in a delivery pipeline for subsequent physical delivery to the delivery address and authorizes removal of the second set of items from the physical store.

Claims

1. A method comprising:

receiving, from a mobile device within a physical store, identifications, made by a customer using the mobile device, of at least two items in the physical store as items to be purchased, the items to be purchased comprising a first set of items to be delivered and a second set of items not to be delivered;

receiving, from the mobile device, a delivery address for a first set of items;

receiving payment for the first set of items and the second set of items in a single transaction;

placing items corresponding to the first set of items in a delivery pipeline for subsequent physical delivery to the delivery address; and

authorizing removal of the second set of items from the physical store.

2. The method of claim 1, wherein identifying an item to be purchased comprises scanning a visible identification code or image of the item to be purchased with an optical sensor of the mobile device.

3. The method of claim 1, wherein receiving the delivery address comprises receiving a command from the mobile device to use a default delivery address.

4. The method of claim 3, wherein receiving the delivery address further comprises sending a default delivery address to the mobile device before receiving the command.

5. The method of claim 1, wherein receiving the delivery address comprises receiving an entry of a delivery address on the mobile device.

6. The method of claim 1, wherein placing the items corresponding to the first set of items in the delivery pipeline comprises placing the items corresponding to the first set of items on a delivery vehicle at the physical store.

7. The method of claim 1, wherein placing the items corresponding to the first set of items in the delivery pipeline comprises placing the items corresponding to the first set of items on a delivery vehicle at a warehouse separate from the physical store.

8. The method of claim 1, wherein placing the items corresponding to the first set of items in the delivery pipeline comprises placing at least one of the items corresponding to the first set of items on a delivery vehicle at the physical store and at least one of the items corresponding to the first set of items on a delivery vehicle at a warehouse separate from the physical store.

9. The method of claim 1, wherein placing the items corresponding to the first set of items in a delivery pipeline comprises automatically sending instructions to one or more manufacturers of the first set of items to send the items corresponding to the first set of items to the delivery address.

10. The method of claim 1, wherein the items to be purchased further comprise additional items to be delivered to a different delivery address from the first set of items, the method further comprising:

determining, on the mobile device, the delivery addresses for the additional items;

identifying sets of items of the additional items wherein each identified set of items has a matching delivery address;

for each set of items with a matching delivery address, offering an option to deliver the set of items together.

11. The method of claim 1, wherein the first set of items are physical items and the delivery address is a postal address identifying a physical location.

12. A system comprising:

a set of servers comprising one or more hardware processors configured to interact with an application of a mobile device to;

receive, from the mobile device, while the mobile device is within a physical store, identifications, made using the mobile device, of at least two items in the physical store as items to be purchased, the items to be purchased comprising a first set of items to be delivered and a second set of items not to be delivered;

receive, from the mobile device, a delivery address for a first set of items;

receive payment for the first set of items and the second set of items in a single transaction;

place items corresponding to the first set of items in a delivery pipeline for subsequent delivery to the delivery address; and

determine that a customer is allowed to take the second set of items from the physical store.

13. The system of claim 12, wherein identifying an item to be purchased comprises scanning a visible identification code or image of the item to be purchased with an optical sensor of the mobile device.

14. The system of claim 12, wherein receiving the delivery address comprises receiving a command from the mobile device to use a default delivery address.

15. The system of claim 13, wherein receiving the delivery address further comprises sending a default delivery address to the mobile device before receiving the command.

16. The system of claim 12, wherein receiving the delivery address comprises receiving an entry of a delivery address on the mobile device.

17. The system of claim 12, wherein placing the items corresponding to the first set of items in the delivery pipeline comprises placing the items corresponding to the first set of items on a delivery vehicle at the physical store.

18. The system of claim 12, wherein placing the items corresponding to the first set of items in the delivery pipeline comprises placing the items corresponding to the first set of items on a delivery vehicle at a warehouse separate from the physical store.

19. The system of claim 12, wherein placing the items corresponding to the first set of items in the delivery pipeline comprises placing at least one of the items corresponding to the first set of items on a delivery vehicle at the physical store and at least one of the items corresponding to the first set of items on a delivery vehicle at a warehouse separate from the physical store.

20. The system of claim 12, wherein placing the items corresponding to the first set of items in a delivery pipeline comprises automatically sending instructions to one or more manufacturers of the first set of items to send the items corresponding to the first set of items to the delivery address.

21. The system of claim 12, wherein the items to be purchased further comprise additional items to be delivered to a different delivery address from the first set of items, the one or more hardware processors are further configured to:

determine, on the mobile device, the delivery addresses for the additional items;

identify sets of items of the additional items wherein each identified set of items has a matching delivery address;

for each set of items with a matching delivery address, offer an option to deliver the set of items together.

22. The system of claim 12, wherein the first set of items are physical items and the delivery address is a postal address identifying a physical location.