APPARATUS AND METHODS FOR PRESCRIPTIVE ANALYTICS
First Claim
1. An apparatus configured to prescribe a user action based on a plurality of historical data, said apparatus comprising:
- a first interface configured to;
receive from a user device a first data record comprising information relating to a first incident;
receive from at least one historical database a plurality of second data records, each of said second data records corresponding to individual ones of a plurality of second incidents;
a storage apparatus; and
a processor in data communication with said storage apparatus and configured to execute at least one computer program stored thereon, said computer program comprising a plurality of instructions which are configured to, when executed by said processor;
compare one or more aspects of said first data record to one or more patterns identified in said plurality of second data records to identify one of said one or more patterns to which said first data record corresponds; and
cause said user device to be automatically connected to a specific one of a plurality of services based at least in part on said identified one of said one or more patterns.
1 Assignment
0 Petitions
Accused Products
Abstract
Apparatus and methods for utilizing prescriptive analytics (PA) to examine a current incident against a plurality of previous incident data. In one embodiment, a PA server accesses a collection of data having a plurality of measurable features in order to prescribe and implement a course of action. The measurable features of the collection of data are compared to measurable features of new data, to arrive at conclusions regarding e.g., a service which is needed, damage and settlement estimates, and fraud. The PA server causes a client device to be forwarded to the appropriate service (such as a web-application, a live agent, a repair facility, and/or a salvage entity, etc.). In addition, the PA server causes one or more service entity devices to proceed with a prescribed course of action according to the determined estimates.
11 Citations
20 Claims
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1. An apparatus configured to prescribe a user action based on a plurality of historical data, said apparatus comprising:
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a first interface configured to; receive from a user device a first data record comprising information relating to a first incident; receive from at least one historical database a plurality of second data records, each of said second data records corresponding to individual ones of a plurality of second incidents; a storage apparatus; and a processor in data communication with said storage apparatus and configured to execute at least one computer program stored thereon, said computer program comprising a plurality of instructions which are configured to, when executed by said processor; compare one or more aspects of said first data record to one or more patterns identified in said plurality of second data records to identify one of said one or more patterns to which said first data record corresponds; and cause said user device to be automatically connected to a specific one of a plurality of services based at least in part on said identified one of said one or more patterns. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method for connecting a user to a service needed at a time of an incident involving property damage in real-time, said method comprising:
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receiving information relating to said incident, said information comprising values of certain ones of a plurality of measurable factors; deriving a data record from said information, said data record configured to correspond to a format of a plurality of historical data records; comparing said values of said data record to respective values of individual ones of a plurality of measurable factors of each of said plurality of historical data records; and when a threshold number of said values of said data record correspond to said values of individual ones of said plurality of measurable factors of a first one of said plurality of historical data records, causing said user to be automatically connected to a service associated with said first one of said plurality of data records. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14)
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15. A non-transitory computer readable apparatus comprising a storage medium, said storage medium comprising at least one computer program having a plurality of instructions, said plurality of instructions configured to, when executed by a processing apparatus:
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obtain data regarding a current incident from a party to said incident; receive a plurality of historical data regarding a plurality of previous incidents from one or more historical databases; and compare said data regarding said current incident to said plurality of historical data and based on said comparison cause one or more entities in communication therewith to automatically perform an action. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification