PRIVACY PROTECTION IN ECOMMERCE/LOGISTICS

• US 20160379214A1
• Filed: 06/25/2015
• Published: 12/29/2016
• Est. Priority Date: 06/25/2015
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: SUN, Changhua, ZHANG, Li BJ, ZHAO, Shiwan, LI, Min
• Application Number:
  US14/750,529
• Publication Number:
  US 20160379214A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06K 7/1417 2D bar codes
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 2220/00 Business processing using cryptography

Abstract

Various embodiments secure a customer'"'"'s private data within a logistics environment. In one embodiment, a graphical object including encoded data associated with an order for goods is generated. The encoded data within the graphical object is machine-only readable. An electronic shipping form is generated. The electronic shipping form includes at least a delivery address associated with the order and the graphical object. Private data associated with a customer is inaccessible to a human via the electronic shipping form. The electronic shipping form is wirelessly transmitted to an electronic device associated with a delivery person.

Claims

1. A method for securing private data in a logistics environment, the method comprising:

generating a graphical object comprising encoded data associated with an order for goods, wherein the encoded data within the graphical object is machine-only readable;

generating an electronic shipping form, the electronic shipping form comprising at least a delivery address associated with the order and the graphical object, wherein private data associated with a customer is inaccessible to a human via the electronic shipping form; and

wirelessly transmitting the electronic shipping form to an electronic device associated with a delivery person.

2. The method of claim 1, wherein generating a graphical object comprises:

analyzing a set of information associated with the order;

selecting at least a portion of the set of information associated with the order; and

encoding the portion of the set of information within the graphical object.

3. The method of claim 2, wherein the set of information comprises at least one of a unique identifier associated with the order, a communication address associated with the customer, and a name of the customer.

4. The method of claim 1, wherein the graphical object is a two-dimensional barcode.

5. The method of claim 1, further comprising:

receiving a communication request from the electronic device associated with the delivery person;

identifying a communication address associated with the customer based on the communication request; and

establishing a communication session between the electronic device associated with the delivery person and an electronic device associated with the customer.

6. The method of claim 1, further comprising:

generating an electronic receiver ticket comprising a graphical object corresponding to the graphical object within the electronic shipping form; and

transmitting the electronic receiver ticket to an electronic device associated with the customer.

7. The method of claim 6, further comprising:

receiving a verification request from the electronic device associated with the delivery person, the verification request comprising a first set of data associated with the graphical object from the electronic receiver ticket;

comparing the first set of data to a second set of data associated with the graphical object from the electronic shipping form;

based on the first and second sets of data matching, wirelessly transmitting a first notification to the electronic device associated with the delivery person, the first notification indicating that the customer has been verified; and

based on the first and second sets of data failing to match, wirelessly transmitting a second notification to the electronic device associated with the delivery person, the second notification indicating that verification of the customer has failed.

8. An information processing system for securing private data in a logistics environment, the information processing system comprising:

a memory;

a processor operably coupled to the memory; and

a logistics manager operably coupled to the memory and the processor, the logistics manager configured to perform a method comprising

generating a graphical object comprising encoded data associated with an order for goods, wherein the encoded data within the graphical object is machine-only readable;

generating an electronic shipping form, the electronic shipping form comprising at least a delivery address associated with the order and the graphical object, wherein private data associated with a customer is inaccessible to a human via the electronic shipping form; and

wirelessly transmitting the electronic shipping form to an electronic device associated with a delivery person.

9. The information processing system of claim 8, wherein generating a graphical object comprises:

analyzing a set of information associated with the order;

selecting at least a portion of the set of information associated with the order; and

encoding the portion of the set of information within the graphical object.

10. The information processing system of claim 9, wherein the set of information comprises at least one of a unique identifier associated with the order, a communication address associated with the customer, and a name of the customer.

11. The information processing system of claim 8, wherein the method further comprises:

receiving a communication request from the electronic device associated with the delivery person;

identifying a communication address associated with the customer based on the communication request; and

establishing a communication session between the electronic device associated with the delivery person and an electronic device associated with the customer.

12. The information processing system of claim 8, wherein the method further comprises:

generating an electronic receiver ticket comprising a graphical object corresponding to the graphical object within the electronic shipping form; and

transmitting the electronic receiver ticket to an electronic device associated with the customer.

13. The information processing system of claim 8, wherein the method further comprises:

receiving a verification request from the electronic device associated with the delivery person, the verification request comprising a first set of data associated with the graphical object from the electronic receiver ticket;

comparing the first set of data to a second set of data associated with the graphical object from the electronic shipping form;

based on the first and second sets of data matching, wirelessly transmitting a first notification to the electronic device associated with the delivery person, the first notification indicating that the customer has been verified; and

based on the first and second sets of data failing to match, wirelessly transmitting a second notification to the electronic device associated with the delivery person, the second notification indicating that verification of the customer has failed.

14. A computer program product for securing private data in a logistics environment, the computer program product comprising:

a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for performing a method comprising;

generating a graphical object comprising encoded data associated with an order for goods, wherein the encoded data within the graphical object is machine-only readable;

generating an electronic shipping form, the electronic shipping form comprising at least a delivery address associated with the order and the graphical object, wherein private data associated with a customer is inaccessible to a human via the electronic shipping form; and

wirelessly transmitting the electronic shipping form to an electronic device associated with a delivery person.

15. The computer program product of claim 14, wherein generating a graphical object comprises:

analyzing a set of information associated with the order;

selecting at least a portion of the set of information associated with the order; and

encoding the portion of the set of information within the graphical object.

16. The computer program product of claim 15, wherein the set of information comprises at least one of a unique identifier associated with the order, a communication address associated with the customer, and a name of the customer.

17. The computer program product of claim 14, wherein the graphical object is a two-dimensional barcode.

18. The computer program product of claim 14, wherein the method further comprises:

receiving a communication request from the electronic device associated with the delivery person;

identifying a communication address associated with the customer based on the communication request; and

establishing a communication session between the electronic device associated with the delivery person and an electronic device associated with the customer.

19. The computer program product of claim 14, wherein the method further comprises:

generating an electronic receiver ticket comprising a graphical object corresponding to the graphical object within the electronic shipping form; and

transmitting the electronic receiver ticket to an electronic device associated with the customer.

20. The computer program product of claim 19, wherein the method further comprises:

receiving a verification request from the electronic device associated with the delivery person, the verification request comprising a first set of data associated with the graphical object from the receiver ticket;

comparing the first set of data to a second set of data associated with the graphical object from the electronic shipping form;

based on the first and second sets of data matching, wirelessly transmitting a first notification to the electronic device associated with the delivery person, the first notification indicating that the customer has been verified; and

based on the first and second sets of data failing to match, wirelessly transmitting a second notification to the electronic device associated with the delivery person, the second notification indicating that verification of the customer has failed.