PROVIDING SUBORDINATE FORUM PORTAL OPTIONS BASED ON RESOURCES

• US 20170003831A1
• Filed: 09/14/2015
• Published: 01/05/2017
• Est. Priority Date: 07/02/2015
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Kitchener, Jacob A., Shieh, Johnny M.
• Granted Patent: US 10,466,860 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/955 using information identifiers, e.g. uniform resource locators [URL]
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/1097 for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]

Abstract

A first user request may be received within a main forum portal that identifies a plurality of resources. The plurality of resources may correspond to one or more user questions about the plurality of resources. At least a first subordinate forum portal of the main forum portal may be identified that is associated with at least one of the plurality of resources. A first option may be provided, based on at least the identifying, the first option for use in joining the first subordinate forum portal.

Claims

1. A computer-implemented method, comprising:

receiving, within a main forum portal, a first user request identifying a plurality of resources, the plurality of resources corresponding to one or more user questions about the plurality of resources;

identifying at least a first subordinate forum portal of the main forum portal that is associated with at least one of the plurality of resources; and

providing, based on at least the identifying, a first option for use in joining the first subordinate forum portal.

2. The method of claim 1, further comprising:

identifying a second subordinate forum portal of the main forum portal that is associated with at least one of the plurality of resources;

providing, based on at least the identifying the second subordinate forum portal, a second option for use in joining the second subordinate forum portal; and

receiving a second user request to join the first subordinate forum portal;

3. The method of claim 2, further comprising:

providing the first subordinate forum portal by causing a client computing device to display the first subordinate forum portal; and

receiving the one or more questions within the first subordinate forum portal.

4. The method of claim 2, further comprising providing a first matching percentage for the first option and a second matching percentage for the second option, the first matching percentage indicating a percentage of the plurality of resources that are identified in the first subordinate forum portal, and the second matching percentage indicating a percentage of the plurality of resources that are identified in the second subordinate forum portal.

5. The method of claim 2, further comprising ranking the first option and the second option.

6. The method of claim 5, wherein the ranking is based on a quantity of users associated with the first subordinate forum portal and the second subordinate forum portal and further based on an activity level within the first subordinate forum portal and the second subordinate forum portal.

7. The method of claim 5, wherein the ranking is further based on a first matching percentage of the first option and a second matching percentage of the second option, the first matching percentage indicating a percentage of the plurality of resources that are identified in the first subordinate portal, and the second matching percentage indicating a percentage of the plurality of resources that are identified in the second subordinate forum portal.

8. The method of claim 1, further comprising providing, prior to the receiving of the first user request, a notification, the notification specifying an inquiry to the user to join a subordinate forum portal based on the user'"'"'s resources.