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ASSOCIATING CONTEXTUAL INFORMATION WITH ELECTRONIC COMMUNICATIONS

  • US 20170006094A1
  • Filed: 06/30/2015
  • Published: 01/05/2017
  • Est. Priority Date: 06/30/2015
  • Status: Active Grant
First Claim
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1. A method for associating contextual information with an electronic communication, the method comprising:

  • monitoring, by one or more computer processors, one or more activities of a user of a computing device;

    determining, by one or more computer processors, contextual information respectively associated with the one or more monitored activities of the user, wherein contextual information includes information describing the one or more monitored activities;

    identifying, by one or more computer processors, the user of the computing device initiating an electronic communication and a time that the user of the computing device initiates the electronic communication;

    determining, by one or more processors, at least one of the one or more monitored activities that occur within a window of time, relative to the time that the user of the computing device initiates the electronic communication; and

    storing, by one or more computer processors, the contextual information respectively associated with the at least one of the one or more monitored activities that occurred within the window of time in association with the electronic communication.

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