Telecommunication Call Management and Monitoring System With Voiceprint Verification

• US 20170006155A1
• Filed: 09/16/2016
• Published: 01/05/2017
• Est. Priority Date: 08/08/2002
• Status: Abandoned Application

• Current Assignee: Global Tel-Link Corporation
• Original Assignee: Globel Tel*Link Corporation
• Inventors: HODGE, Stephen Lee
• Application Number:
  US15/268,142
• Publication Number:
  US 20170006155A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: A61K 31/435 having six-membered rings with one nitrogen as the only ring hetero atom
• CPC Class Codes: A61K 31/44 Non condensed pyridines; Hydrogenated derivatives thereof
• CPC Class Codes: A61K 31/505 Pyrimidines; Hydrogenated pyrimidines, e.g. trimethoprim
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06F 16/5838 using colour
• CPC Class Codes: G06F 16/5854 using shape and object relationship
• CPC Class Codes: G06F 16/5866 using information manually generated, e.g. tags, keywords, comments, manually generated location and time information
• CPC Class Codes: G06F 16/587 using geographical or spatial information, e.g. location
• CPC Class Codes: G06F 16/683 using metadata automatically derived from the content
• CPC Class Codes: G06F 16/955 using information identifiers, e.g. uniform resource locators [URL]
• CPC Class Codes: G06K 17/00 Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
• CPC Class Codes: G06K 19/07758 arrangements for adhering the record carrier to further objects or living beings, functioning as an identification tag
• CPC Class Codes: G06K 19/07762 the adhering arrangement making the record carrier wearable, e.g. having the form of a ring, watch, glove or bracelet record carriers for insertion in the human body for medical purposes A61B90/00; record carriers adapted for attachment to animals A01K11/00
• CPC Class Codes: G06K 19/10 at least one kind of marking being used for authentication, e.g. of credit or identity cards verification of coded identity or credit cards in mechanisms actuated by them G07F7/12
• CPC Class Codes: G06K 7/10366 the interrogation device being adapted for miscellaneous applications
• CPC Class Codes: G06K 7/10396 the interrogation device being wearable, e.g. as a glove, bracelet, or ring wearable aerials in general H01Q1/27
• CPC Class Codes: G06V 40/172 Classification, e.g. identification
• CPC Class Codes: H04M 1/67 by electronic means
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04M 2201/41 using speaker recognition speaker recognition per se G10L17/00
• CPC Class Codes: H04M 2201/42 : Graphical user interfaces
• CPC Class Codes: H04M 2203/305 : Recording playback features, e.g. increased speed
• CPC Class Codes: H04M 2203/558 : Databases
• CPC Class Codes: H04M 2203/6054 : Biometric subscriber identification
• CPC Class Codes: H04M 3/20 : with means for interrupting existing connections; with means for breaking-in on conversations
• CPC Class Codes: H04M 3/2218 : Call detail recording
• CPC Class Codes: H04M 3/2281 : Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/38 : Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/382 : using authorisation codes or passwords
• CPC Class Codes: H04M 3/385 : using speech signals
• CPC Class Codes: H04M 3/42025 : Calling or Called party identification service
• CPC Class Codes: H04M 3/42221 : Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04N 5/33 : Transforming infrared radiation cameras or camera modules for generating image signals from infrared radiation H04N23/20; circuitry of SSIS for transforming infrared radiation into image signals H04N25/20

Abstract

Disclosed is a secure telephone call management system for authenticating users of a telephone system in an institutional facility. Authentication of the users is accomplished by using a personal identification number, preferably in conjunction with speaker independent voice recognition and speaker dependent voice identification. When a user first enters the system, the user speaks his or her name which is used as a sample voice print. During each subsequent use of the system, the user is required to speak his or her name. Voice identification software is used to verify that the provided speech matches the sample voice print. The secure system includes accounting software to limit access based on funds in a user'"'"'s account or other related limitations. Management software implements widespread or local changes to the system and can modify or set any number of user account parameters.

Claims

1. A system comprising:

a database configured to;

store biometric data of a plurality of users;

store first identifying information associated with the plurality of users in correspondence with the biometric data; and

a control platform coupled to the database, the control platform configured to;

prior to a call;

receive second biometric data associated with a calling party;

receive second identifying information related to the calling party;

find in the database third identifying information from among the first identifying information that matches the second identifying information received from the calling party;

retrieve from the database third biometric data associated with the third identifying information;

compare the second biometric data received from the calling party with the third biometric data retrieved from the database; and

authenticate the calling party based on the comparison; and

during the call;

acquire and store biometric information of the called party;

acquire, at regular intervals, biometric information of a person speaking;

compare the acquired biometric information of the person speaking to at least one of the stored third biometric information and the stored biometric information of the called party; and

detect the presence of an unauthorized call participant based on the comparison.

2. The system of claim 1, wherein the control platform is further configured to:

receive further information related to the calling party;

store the further information in the database in correspondence with the biometric data of the calling party.

3. The system of claim 2, wherein the further information includes at least one of an identification number, a name of the user, a phone number, a phone number of a called party, and a language preference.

4. The system of claim 1, wherein the biometric data calling party includes at least one of a voiceprint, a face architecture, a signature architecture, a fingerprint, a retinal print, a hand geometry, and an infrared pattern of the face.

5. The system of claim 1, wherein the identifying information includes a personal identification number.

6. The system of claim 1, wherein the identifying information includes a name of the user.

7. The system of claim 1, wherein the further information includes at least one of an identification number, a name of the user, a phone number, a phone number of a called party, and a language preference.

8. The system of claim 1, wherein the acquired biometric data of the called party includes at least one of a voiceprint, a face architecture, a signature architecture, a fingerprint, a retinal print, a hand geometry, and an infrared pattern of the face.

9. The system of claim 1, wherein the first biometric data of the calling party is received during a call, and the second biometric data is received during the same call.

10. The system of claim 1, wherein the biometric data calling party is received during a registration process that is not a part of a call, and the second biometric data is received during an authentication step of a call.

11. A method comprising:

receiving biometric data of a plurality of users;

storing the biometric data in a database;

receiving first identifying information of the plurality of users;

storing the first identifying information in the database in correspondence with the biometric data of the plurality of users;

prior to a call;

receiving second biometric data related to a calling party;

receiving second identifying information related to the calling party;

finding in the database third identifying information from among the first identifying information that substantially matches the second identifying information received from the calling party;

retrieving from the database third biometric data associated with the third identifying information;

comparing the second biometric data received from the calling party with the third biometric data retrieved from the database; and

authenticating the calling party based on the comparing; and

during the call;

acquiring and storing biometric information of the called party;

acquiring, at regular intervals, biometric information of a person speaking;

comparing the acquired biometric information of the person speaking to at least one of the stored third biometric information and the stored biometric information of the called party; and

detecting the presence of an unauthorized call participant based on the comparison.

12. The method of claim 11, further comprising:

receiving further information related to the calling party;

storing the further information in the database in correspondence with the biometric data of the calling party.

13. The method of claim 12, wherein the further information includes at least one of an identification number, a name of the user, a phone number, a phone number of a called party, and a language preference.

14. The method of claim 11, wherein the stored biometric data of the calling party includes at least one of a voiceprint, a face architecture, a signature architecture, a fingerprint, a retinal print, a hand geometry, and an infrared pattern of the face.

15. The method of claim 11, wherein the identifying information includes a personal identification number.

16. The method of claim 11, wherein the identifying information includes a name of the calling party.

17. The method of claim 11, wherein the further information includes at least one of an identification number, a name of the user, a phone number, a phone number of a called party, and a language preference.

18. The method of claim 11, wherein the acquired biometric data of the called party includes at least one of a voiceprint, a face architecture, a signature architecture, a fingerprint, a retinal print, a hand geometry, and an infrared pattern of the face.

19. The method of claim 11, wherein the first biometric data of the calling party is received during a call, and the second biometric data is received during the same call.

20. The method of claim 11, wherein the biometric data of the calling party is received during a registration process that is not a part of a call, and the second biometric data is received during an authentication step of a call.