INTELLIGENT INDEPENDENT CALL SERVER

• US 20170006444A1
• Filed: 07/02/2015
• Published: 01/05/2017
• Est. Priority Date: 07/02/2015
• Status: Abandoned Application

• Current Assignee: Kent S. Charugundla
• Original Assignee: Kent S. Charugundla
• Inventors: Charugundla, Kent S.
• Application Number:
  US14/790,799
• Publication Number:
  US 20170006444A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04M 2207/30 third party service providers
• CPC Class Codes: H04M 2207/45 public-private interworking, e.g. centrex
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04W 24/08 Testing, supervising or monitoring using real traffic
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

An Intelligent Independent Call Server (IICS) is coupled to communication equipment of a network that signals the IICS of an established telephone call during which the IICS provides additional features to communication equipment of parties to the established telephone who are subscribers to the services being provided by the IICS. The services being provided by the IICS comprise various telephone call features that can be requested by parties to the established telephone call who have subscribed to such features. Subscriber parties to the telephone call request for specific features during the telephone call by dialing, on their communication devices, certain IICS defined sequences of DTMF keys which when recognized by the IICS causes it to execute the corresponding feature.

Claims

1. An apparatus comprising:

at least one transceiver;

at least one memory circuit; and

at least one processor coupled to the at least one transceiver and the at least one memory circuit, whereupon the apparatus receiving access to an established telephone call, the at least one processor executes automatically one or more commencement telephone call features based on selected features associated with the telephone call and the processor monitors transmitted signals from the established telephone call to execute non-conflicting telephone call features in response to received feature requests.

2. The apparatus of claim 1 where access to the established telephone call is received via a loopback configuration.

3. The apparatus of claim 1 where conflicting and non-conflicting features are defined by a data structure stored in the memory circuit.

4. The apparatus of claim 1 where telephone call feature requests received from a non-subscriber mobile terminal are filtered out by the processor.

5. The apparatus of claim 1 where conflicting telephone call feature requests received from a subscriber mobile terminal are filtered out by the processor.

6. The apparatus of claim 1 where the processor isolates transmitted signals and received signals received from subscriber mobile terminals.

7. The apparatus of claim 6 where the processor monitors the isolated transmitted signals to determine whether a telephone call feature request was transmitted.

8. The apparatus of claim 7 where the feature request is a string of DTMF signals received from a subscriber mobile terminal.

9. The apparatus of claim 1 where the automatic telephone call feature is a PBX feature.

10. The apparatus of claim 1 where the automatic telephone call feature is call broadcasting.

11. The apparatus of claim 1 where the non-conflicting telephone call feature is an automatic call distribution.

12. The apparatus of claim 1 where the non-conflicting telephone call feature is SMS logging.

13. The apparatus of claim 1 where the non-conflicting telephone call feature is a telephone call conferencing.

14. The apparatus of claim 1 where the non-conflicting telephone call feature is telephone call recording.

15. The apparatus of claim 1 where the non-conflicting telephone call feature is call whisper.

16. The apparatus of claim 1 where the non-conflicting telephone call feature is call barging.

17. The apparatus of claim 1 where the non-conflicting telephone call feature is log on and log off documentation.

18. The apparatus of claim 1 further comprising a cloud storage system coupled to the at least one memory.

19. The apparatus of claim 18 where a portion of the cloud storage system includes a portal accessible via a public network and through which users subscribe to services provides by the apparatus.

20. The apparatus of claim 19 where the public network is the Internet.

21. The apparatus of claim 18 where a portion of the cloud storage includes a portal accessible via a public network and further where previously entered subscriber information are updated by said subscribers.

22. The apparatus of claim 1 further comprising a communication switch.

23. The apparatus of claim 22 where the communication switch routes the established telephone call from an interconnected network to a non-interconnected network.

24. The apparatus of claim 23 where the established telephone call is routed via the Internet.

25. A method comprising:

monitoring, by an IICS, for received transmit signals of an established communication session to determine if at least one feature request has been transmitted; and

executing the at least one requested feature after confirming that said at least one requested feature is non-conflicting.

26. The method of claim 25 where the step of monitoring comprises:

receiving, by the IICS, an established call signal; and

determining, by the IICS, whether at least one of the parties to the established call is a subscriber to services provided by the IICS.

27. The method of claim 25 where the established communication session is an established telephone call.

28. The method of claim 25 where the IICS isolates transmit signals of each party to the communication session and the IICS also isolates signals received by each party to the communication session.

29. The method of claim 25 where the IICS where the received signals are from communication equipment of a communication network to which IICS is coupled.

30. The method of claim 29 where the communication network is an interconnected communication network.

31. The method of claim 29 where the IICS is coupled to the communication network via a loopback connection.

32. The method of claim 25 where the received transmit signals monitored for by the IICS are keyed sequences of DTMF tones of a communication equipment of an IICS subscriber.

33. The method of claim 25 where the step of executing the at least one feature comprises executing a commencement feature.

34. The method of claim 25 monitoring by the IICS comprises first determining whether there are any commencement features and executing automatically any found commencement features.