DISPATCH SYSTEM FOR MATCHING DRIVERS AND USERS
First Claim
Patent Images
1. A dispatch system comprising:
- one or more processors; and
one or more memory resources storing instructions that, when executed by the one or more processors, cause the dispatch system to;
receive, from a user device over one or more networks, a pick-up request from a requesting user, the pick-up request specifying a pick-up location;
identify a plurality of proximate drivers based on the pick-up request location;
compute an optimization score for each respective one of the plurality of proximate drivers, the optimization score corresponding to a probability that the requesting user will provide the respective proximate driver with a maximum satisfaction rating; and
select one of the plurality of proximate drivers to service the pick-up request based on the computed optimization scores for the plurality of proximate drivers.
6 Assignments
0 Petitions
Accused Products
Abstract
A dispatch system in connection with a transport service is provided. The dispatch system receives pick-up requests from requesting users and identifies a plurality of proximate drivers in relation to each of the requesting users. For each requesting user, the dispatch system runs a matching operation, using a plurality of relevant factors, to select an optimal driver from the plurality of proximate drivers to service the pick-up request.
86 Citations
20 Claims
-
1. A dispatch system comprising:
-
one or more processors; and one or more memory resources storing instructions that, when executed by the one or more processors, cause the dispatch system to; receive, from a user device over one or more networks, a pick-up request from a requesting user, the pick-up request specifying a pick-up location; identify a plurality of proximate drivers based on the pick-up request location; compute an optimization score for each respective one of the plurality of proximate drivers, the optimization score corresponding to a probability that the requesting user will provide the respective proximate driver with a maximum satisfaction rating; and select one of the plurality of proximate drivers to service the pick-up request based on the computed optimization scores for the plurality of proximate drivers. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
-
-
19. A method for matching drivers with requesting users in connection with a transport service, the method performed by one or more processors of a dispatch system and comprising:
-
receiving, from a user device over one or more networks, a pick-up request from a requesting user, the pick-up request specifying a pick-up location; identifying a plurality of proximate drivers based on the pick-up request location; computing an optimization score for each respective one of the plurality of proximate drivers, the optimization score corresponding to a probability that the requesting user will provide the respective proximate driver with a maximum satisfaction rating; and selecting one of the plurality of proximate drivers to service the pick-up request based on the computed optimization scores for the plurality of proximate drivers.
-
-
20. A non-transitory computer-readable medium storing instructions that, when executed by one or more processors of a dispatch system, cause the dispatch system to:
-
receive, from a user device over one or more networks, a pick-up request from a requesting user, the pick-up request specifying a pick-up location; identify a plurality of proximate drivers based on the pick-up request location; compute an optimization score for each respective one of the plurality of proximate drivers, the optimization score corresponding to a probability that the requesting user will provide the respective proximate driver with a maximum satisfaction rating; and select one of the plurality of proximate drivers to service the pick-up request based on the computed optimization scores for the plurality of proximate drivers.
-
Specification