CLAIMING SYSTEM AND METHOD
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Accused Products
Abstract
A claims and repair process including collecting accident information at birth of an accident, electronic communication to a remote site, and posting information for selecting repair and supplier parties, such as by a bid process. Any of a PDA, a mapping system, or a data collection system installed on the vehicle collects accident information at the accident site, on a tow truck, or at a facility. A PDA with a digital camera may be provided for collecting digital images. Wireless communications may be used to transfer accident information for expedited processing. A claims estimate may be made by a claims adjuster or claims wizard. An aggregate database may be employed by the claims wizard to facilitate damage assessment. The claims wizard may work interactively with a PDA device for improved data collection. Tow trucks may be dispatched to transport rental, damaged and repaired vehicles to reduce insured'"'"'s involvement.
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Citations
40 Claims
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1-20. -20. (canceled)
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21. A mobile device comprising:
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one or more processors; one or more data collection components; a wireless communication system for establishing a communication link with a remote computer system; and a data storage device storing executable instructions which when executed by one or more processors, cause the one or more processors to; cause the one or more data collection components to capture data associated with an accident; send the data to the remote server system; and store the data in the data storage device. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28)
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29. A method comprising:
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capturing, by an image component of an mobile device, a first image associated with an accident; sending, by a communication interface of the mobile device, the first image to a remote system; and storing, in a data storage device of the mobile device, the first image. - View Dependent Claims (30, 31, 32, 33, 34, 35)
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36. A mobile device comprising:
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one or more processors; a camera; a communication system for establishing a communication link with a remote computer system; and a data storage device storing executable instructions which when executed by one or more processors, cause the one or more processors to; cause the camera to capture an image; and send the image to the remote system. - View Dependent Claims (37, 38, 39, 40)
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Specification