CLOSED LOOP ALERT MANAGEMENT
First Claim
1. One or more non-transitory computer-storage media storing computer-useable instructions that, when used by one or more processors, cause the one or more processors to perform operations comprising:
- communicating, via a messaging application, to a first tier comprising one or more clinicians an alert related to a patient;
upon receiving a response from a clinician in the first tier, communicating to the first tier that the clinician has responded the alert; and
upon receiving no response from any clinician in the first tier, communicating the alert to other devices associated with the clinicians in the first tier or to a subsequent tier comprising one or more other clinicians.
1 Assignment
0 Petitions
Accused Products
Abstract
Methods, computer systems, and computer-storage medium are provided for providing closed loop alert management. An alert related to a patient is communicated to a first tier via a messaging application. The first tier comprises one or more clinicians assigned to care for the patient. Upon receiving a response from a clinician in the first tier, an indication the clinician has responded to the alert is communicated to the first tier. Upon receiving no response from a clinician in the first tier, the alert may be communicated to other devices associated with the clinicians in the first tier or to a subsequent tier comprising one or more other clinicians.
18 Citations
20 Claims
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1. One or more non-transitory computer-storage media storing computer-useable instructions that, when used by one or more processors, cause the one or more processors to perform operations comprising:
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communicating, via a messaging application, to a first tier comprising one or more clinicians an alert related to a patient; upon receiving a response from a clinician in the first tier, communicating to the first tier that the clinician has responded the alert; and upon receiving no response from any clinician in the first tier, communicating the alert to other devices associated with the clinicians in the first tier or to a subsequent tier comprising one or more other clinicians. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A computer-implemented method comprising:
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communicating, via a messaging application, to a first tier comprising one or more clinicians an alert related to a patient, the alert including a link or anchor into a second application that automates the login process for the second application so login credentials are not required; upon receiving a response from a clinician in the first tier, communicating to the first tier that the clinician has responded the alert; and upon receiving a selection of the link or anchor, opening the second application, wherein the link or anchor utilizes user, patient, or event context to bypass one or more screens within the second application so the second application opens to the appropriate point in the workflow, the appropriate point in the workflow for the second application being the item that triggered a review requirement or a task that needs to be completed by the clinician viewing the alert.
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20. A system in a healthcare computing environment comprising:
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a processor; and a non-transitory computer storage medium storing computer-useable instructions that, when used by the processor, causes the processor to; communicate, via a messaging application, to a first tier comprising one or more clinicians an alert related to a patient; upon receiving a response from a clinician in the first tier, communicate to the first tier that the clinician has responded the alert; and upon receiving no response from any clinician in the first tier, communicate the alert to other devices associated with the clinicians in the first tier or to a subsequent tier comprising one or more other clinicians.
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Specification