System and Method to Personalize Products and Services

• US 20170039599A1
• Filed: 07/15/2016
• Published: 02/09/2017
• Est. Priority Date: 07/15/2015
• Status: Abandoned Application

• Current Assignee: LogicMark LLC (Nxt-Id, Inc.)
• Original Assignee: Nxt-Id, Inc.
• Inventors: Tunnell, Andrew, Powers, Sean, Zurasky, Jacob, Tunnell, David
• Application Number:
  US15/212,184
• Publication Number:
  US 20170039599A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 20/327 Short range or proximity payments by means of M-devices
• CPC Class Codes: G06Q 20/409 Device specific authentication in transaction processing
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/53 using third party service providers
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

The present invention relates to a person'"'"'s personal preferences. These personal preferences are detected or determining according to several different systems and methods and based on these preferences personal services are provided to the person. Certain embodiments of the invention utilize a “so-called” smart card, including a card with EMV contacts, for determining those preferences and/or for providing services.

Claims

1. A system for providing a personalized service to a user, the system comprising:

a first device storing personal preferences or information related to the user;

a second device requesting the personal preferences or information from the first device;

the first device releasing the personal preferences or information to the second device; and

the second device personalizing a service or providing a personalized service to the user based on the received personal preferences or information.

2. The system of claim 1 wherein one or both of the first and second devices comprises a mobile device, a portable device, a wearable device, a phone, a card, a watch, a wallet, a jewelry item, a necklace, a bracelet, a ring, a band, a key chain, an accessory item, glasses, a point-of-sale (PoS) terminal or a device operative with a point-of-sale location.

3. The system of claim 1 wherein the personalized service comprises one or more of services related to a wake-up prompt, information, identification, hospitality, contacts, authentication, security, access control, data management, tokenization, a transaction, preferences, preference collection, preference analytics, accounting, budgets, finance, fraud, notification, administration, food, beverage, smoking, menu, grocery, refrigerator, accommodations, check-in/check-out, a room key, travel, shopping, reward, loyalty, advertisement, billboard, location, proximity, environmental, entertainment, medical, health, exercise, or other services that are customized in response to the personal information, administrative services, update and reboot card, determine battery charge, organize records, proximity services, transaction services, reward services, lodging check-in services, notification services, room key services, authentication services, credential services, token services, fraud prevention services, accounting services, budgeting services, inventory management services, historical services, services collected from a repository, spending habits, purchasing trends, analytics collected from social media sites.

4. The system of claim 1 wherein the personal preferences or information is only released to the second device responsive to prior acknowledgment or approval of the release by the user or after authentication of the second device to the first device.

5. The system of claim 1 wherein release of the personal preferences or information to the second device is pre-authorized by the user or is deemed public information and releasable without acknowledgement or authentication.

6. The system of claim 1 wherein the user comprises a person, a device, or an object, and wherein service providers who greet customers or provide customer hospitality services personalize the greeting or the hospitality services responsive to the personal information and to user identification information comprising one or more of a picture, a name, initials, biometrics, behavior-metrics, electronic-metrics, knowledge-metric, distinguishable characteristics, membership numbers.

7. The system of claim 1 wherein the personal preferences or information comprises contact or business information, further comprising one or more of a business card, a telephone contact, and a mailing address, provided after authorization by the user or if the release has been pre-authorized by the user.

8. The system of claim 1 wherein the user is authenticated to one or both of the first or the second device responsive to one or more pictures, names, user names, passwords, credentials, cryptograms, tokens, codes, pairing codes, dynamic pairing codes, electronic-metrics, biometrics, face, voice, fingerprints, voice, iris, scent, heartbeat, behavior-metrics, gestures, images, distinguishing characteristics, symmetric, asymmetric, addresses, locations, secrets, knowledge-metrics, numbers, PINs (personal identification numbers), voter registration identifiers, social security, numbers, birthdays, height, weight, hair color, eye color, licenses, passports, visas, passcodes, questions, answers to questions and any information that authenticates or identifies the user.

9. The system of claim 1 wherein the second device authenticates the user responsive to the personal preferences or information received from the first device.

10. The system of claim 9 wherein after successful authentication of the user, the user is given access to a location or to access, add, or modify information or data, including the personal preferences or information.

11. The system of claim 9 wherein a person authenticates the user by comparing the personal preferences or information, available to the first or second device, with personal preferences or information presented to the person by the user, after which the person advises one or both of the first and second devices that the user has been authenticated.

12. The system of claim 11 wherein the personal preferences or information is displayed at a point-of-sale (POS), financial institution, restaurant, or retail location for use in authenticating the user.

13. The system of claim 1 wherein the personalized service comprises token ization or other cryptographic services that are personalized to the user responsive to the personal preferences or information further comprising accounts, biometrics, face, voice, finger, iris, scent, hand, DNA, behavior metrics, gait, gestures, patterns, or other authentication, encryption, decryption or financial transaction preferences and information.

14. The system of claim 1 wherein the second device supports a transaction. responsive to the personal preferences or information.

15. The system of claim 14 wherein the transaction relates to accounting, budgeting or other financial services and the personalized service is responsive to transactions, purchases, receipts, sales, amounts, currencies, accounts, payment account numbers (PANs), ATM (automated teller machine) numbers, financial accounts, brands, cryptograms, tokens, currency, crypto-currency, categories, budget or accounting categories, codes, items, and financial matters related the personal preferences or information.

16. The system of claim 15 wherein transactions are categorized into codes, budget categories or other accounting labels and accessible by the user via the first or second device.

17. The system of claim 15 wherein the transaction information is provided to the first or second device and compared with notification information supplied to the first or second device from a financial institution, a bank or a service provider, the notification information related to an expenditure, a budget matter, an accounting matter, or a financial matter.

18. The system of claim 17 wherein comparison of the transaction information with the notification information reveals a transaction that exceeds a budget or an accounting category, or reveals a potential fraud.

19. The system of claim 1 wherein the personalized service comprises a notification service that sends notifications to the first or second devices responsive to notifications, messages, text messages, phone calls, emails, alarms, accounting information, budget information, fraud alerts, battery levels, payment methods, other alerts and any notices that require alerting the user.

20. The system of claim 1 wherein the personal preferences or information is broadcast or communicated to the second device using one or more communications protocols further comprising Bluetooth, Bluetooth Low Energy (BLE), WiFi, RFID (Radio Frequency Identification), RF (Radio Frequency), WiFi, QR codes, ultrasonic, and sound.

21. The system of claim 1 wherein the first device is disposed on the user or within a vehicle or attached to the vehicle.

22. The system of claim 1 wherein the personal preferences or information is released to the second device without user intervention when the first device is within communication range of second device or is released to the second device from the first device remotely under control of a third device.

23. The system of claim 1 the second device for personalizing a service, for providing a personalized service to the user, or controls a third device for providing a personalized service to the user, based on the received personal preferences or information.

24. The system of claim 1 wherein contents of the personal preferences or information may be managed, administrated, added to, modified or deleted by the user through operation of the first device, through operation of the second device, or through operation of a third device in communications with the first or the second device.

25. The system of claim 1 wherein the personal preferences or information comprises preferences associated with food, beverage, or smoking, further comprising preferences related to any one or more of seating, cuisine, ethnicity, favorite food, favorite beverages, smoke tolerances, disliked food, disliked beverages, amount of food, amount of beverage, dishes, meals, calories, flavor, types of food, beverages, drinks, desserts, snacks, spice, hotness, prices, cooking preferences, calories, allergies, disabilities, eating preferences or information relating to food, beverages or smoking.

26. The system of claim 25 wherein for the personal preferences or information related to food, the personalized service comprises generating a list of food items comprising a meal having a total caloric content below a user selected threshold as set forth in the user'"'"'s personal preferences or information.

27. The system of claim 25 wherein for the personal preferences or information related to food items the personalized service comprises generating a list of food items deemed healthy food items by the user as set forth in the user'"'"'s personal preferences or information.

28. The system of claim 1 wherein the first device comprises a user'"'"'s food storage container, the personal preferences or information comprises food items, and the second device comprises one or more of a smart card, a phone, a watch, a ring, a band. and wherein the personalized service comprises grocery services for providing the food items.

29. The system of claim 1 wherein the personal preferences or information relates to travel preferences and the personalized service relates to travel services according to the travel preferences, the travel preferences related to one or more of security, ticketing, favorite vacation, prescreening, airline, taxi, bus, train, uber rides, hotel, flights, flight times, location, luggage, seating, food, drinks, and snacks.

30. The system of claim 1 wherein the personal preferences or information relates to shopping preferences and the personalized service relates to shopping services according to the personal preferences or information.

31. The system of claim 1 wherein the second device executes or controls execution of financial transactions responsive to the personal preferences or information.

32. They system of claim 1 wherein the personal preferences or information comprises preferences of a plurality of users and the personalized service is provided to the plurality of users, wherein the personalized service provided is responsive to an average of the preferences of the plurality of users, a majority of the preferences of the plurality of users, or another metric based on the preferences of the plurality of users.

33. The system of claim 1 wherein the personal preferences or information comprises user preferences, a display on one or both of the first and second devices displaying an advertisement based on user preferences.

34. The system of claim 1 wherein one or both of the first and the second devices comprise a communications device operating according to a radio frequency based communications protocol, a sound-based communications protocol, or a light-based communications protocol.

35. The system of claim 1 wherein one or both of the first and second devices are disposed on a transportation vehicle.

36. The system of claim 1 wherein personalizing a service is responsive to a location of the user.

37. The system of claim 1 wherein providing the personalized service is triggered responsive to detection of a triggering device, a triggering individual, or a triggering object in close proximity to the user.

38. The system of claim 1 wherein the personalized service uses a proximity detector that detects and sends notifications or alarms to the first or second device when a third device, person or object is or is not in proximity to a fourth device, person or object.

39. The system of claim 1 wherein the personalized service relates to a transaction associated with a reward or loyalty service.

40. The system of claim 1 wherein the personalized service relates to environmental factors, further comprising controlling one or more of security, lighting, temperature, and humidity of a location where the user is present.

41. The system of claim 1 wherein the personalized service relates to entertainment services further comprising multi-media, music, video, television, radio, channels, and gaming.

42. The system of claim 1 wherein the personal preference or information comprises a user'"'"'s medical information, health information and exercise information and the personalized service relates to the personal preferences or information.

43. The system of claim 1 wherein the personalized service comprises recommending a payment, reward, or loyalty account responsive to the location of the first or second device.

44. A system for providing a personalized service to a user, the system comprising:

a first device storing personal preferences or information of the user;

a second device for requesting the personal preferences or information from the first device;

the first device releasing the personal preferences or information to the second device responsive to a request from the second device; and

the second device personalizing a service to the user or controlling the offering of a personalized service to the user based on the received personal preferences or information.

45. The system of claim 44 wherein the personal preferences or information comprise or are related to one or more of locations, vacations, resorts, restaurants, establishments, device identifiers, store, store identifiers, aisles, floors, counters, displays, inside locations, names, coordinates, geographic location, inside rooms, inside building, entrance ways, movement, direction, distance, radius, number of steps, number of miles or meters, transactions, amounts, currencies, products, services, categories or other merchant, location, shopping or purchasing related information.

46. The system of claim 44 wherein the second device senses proximate presence of the first device or a location of the first device, and arranges for the provision of services to the user responsive to a proximate service or location and the personal preferences or information.

47. The system of claim 46 wherein the second device senses the presence of the first device responsive to a transaction executed by the first device.

48. The system of claim 47 wherein information regarding the transaction is analyzed to derive additional user preferences or information therefrom.

49. The system of claim 48 wherein the additional user preferences or information are supplied to the first device to update the personal preferences or information stored in the first device.

50. The system of claim 44 wherein the first device senses the presence of the second device and the first device releases the personal preferences or information to the second device without the second device requesting the personal preferences or information.

51. The system of claim 44 wherein the personal preferences or information are derived from one or more combinations of data collected from one or more transactions by the user, locations visited by the user, data collected from internet related activities of the user, input directly to the first device from another device or from a service, wherein the user preferences or information are modified or prioritized while stored in the first device.

52. The system of claim 51 wherein the user preferences or information comprise shopping or purchasing preferences derived from user information collected from internet-related views, website views, advertisement views, computer clicks information displayed on a website, user purchases, user transactions, website content, social media activities, responses to questionnaires, or data analytics.

53. A method for providing a personalized service to a user, the method comprising:

storing personal preferences or information related to the user on a first device;

requesting the personal preferences or information from the first device;

the first device releasing the personal preferences or information to a second device; and

the second device personalizing a service or providing a personalized service to the user based on the received personal preferences or information.