SYSTEM AND METHOD OF PROVIDING INTELLIGENT SYSTEM TROUBLE NOTIFICATIONS USING LOCALIZATION

• US 20170098352A1
• Filed: 10/01/2015
• Published: 04/06/2017
• Est. Priority Date: 10/01/2015
• Status: Active Grant

• Current Assignee: Ademco Inc. (Resideo Technologies, Inc.)
• Original Assignee: Honeywell International Inc.
• Inventors: Janardhanan, Shaiju, PV, Hemanth
• Granted Patent: US 10,002,504 B2
• Time in Patent Office: Days
• CPC Class Codes: G08B 13/12 by the breaking or disturbance of stretched cords or wires
• CPC Class Codes: G08B 25/14 Central alarm receiver or annunciator arrangements
• CPC Class Codes: G08B 29/08 Signalling of tampering with the line circuit
• CPC Class Codes: G08B 29/181 due to failing power supply

Abstract

Systems and methods of providing intelligent system trouble notifications using localization are provided. Some methods can include a dealer device receiving a first signal from a first control panel device indicative of a system trouble event at the first control panel device, the dealer device transmitting a second signal to each of a plurality of other control panel devices soliciting a status update therefrom, the dealer device receiving a third signal from each of the plurality of other control panel devices indicative of a respective system status, and the dealer device determining whether the system trouble event is local to the first control panel device or is area wide.

Claims

1. A method comprising:

a dealer device receiving a first signal from a first control panel device indicative of a system trouble event at the first control panel device;

the dealer device transmitting a second signal to each of a plurality of other control panel devices soliciting a status update therefrom;

the dealer device receiving a third signal from each of the plurality of other control panel devices indicative of a respective system status; and

the dealer device determining whether the system trouble event is local to the first control panel device or is area wide.

2. The method of claim 1 further comprising the dealer device identifying each of the plurality of other control panel devices as control panel devices within a predetermined area of the first control panel device.

3. The method of claim 2 further comprising:

the dealer device identifying, from an internal database device, an area code of the first control panel device; and

the dealer device identifying, from the internal database device, each of the plurality of other control panel devices as having the area code of the first control panel device.

4. The method of claim 2 further comprising identifying each of the plurality of other control panel devices as control panel devices supported by the dealer device.

5. The method of claim 1 further comprising the dealer device determining that the system trouble event is local to the first control panel device when none of the third signals received from each of the plurality of other control panel devices is indicative of a respective system trouble event.

6. The method of claim 1 further comprising the dealer device determining that the system trouble event is area wide when at least one of the third signals received from each of the plurality of other control panel devices is indicative of a respective system trouble event.

7. The method of claim 1 further comprising the dealer device determining that the system trouble event is area wide when at least a predetermined number of the third signals received from each of the plurality of other control panel devices is indicative of a respective system trouble event.

8. The method of claim 1 further comprising the dealer device transmitting a fourth signal to the first control panel device indicative of localized or area wide system trouble.

9. The method of claim 8 wherein, when the fourth signal is indicative of area wide system trouble, the fourth signal includes instructions for the first control panel device to refrain from notifying a central monitoring station of the area wide system trouble, and wherein, when the fourth signal is indicative of localized system trouble, the fourth signal includes instructions for the first control panel device to transmit a fifth signal to a user device to notify a user about the localized system trouble.

10. The method of claim 1 wherein the dealer device communicates with the first control panel device via a first communication network that is different than communication networks via which the first control panel devices communicates with other devices.

19. The method of claim 8 wherein, when the fourth signal is indicative of area wide system trouble, the fourth signal includes instructions for the first control panel device to refrain from notifying a central monitoring station of the area wide system trouble, and wherein, when the fourth signal is indicative of localized system trouble, the fourth signal includes instructions for the first control panel device to transmit a fifth signal to a user device to notify a user about the localized system trouble.

11. A system comprising:

a transceiver;

a programmable processor; and

executable control software stored on a non-transitory computer readable medium,

wherein the transceiver receives a first signal from a first control panel device indicative of a system trouble event at the first control panel device,

wherein the transceiver transmits a second signal to each of a plurality of other control panel devices soliciting a status update therefrom,

wherein the transceiver receives a third signal from each of the plurality of other control panel devices indicative of a respective system status, and

wherein the programmable processor and the executable control software determine whether the system trouble event is local to the first control panel device or is area wide.

12. The system of claim 11 wherein the programmable processor and the executable control software identify each of the plurality of other control panel devices as control panel devices within a predetermined area of the first control panel device.

13. The system of claim 12 further comprising a database device, wherein the programmable processor and the executable control software identify, from the database device, an area code of the first control panel device, and wherein the programmable processor and the executable control software identify, from the database device, each of the plurality of other control panel devices as having the area code of the first control panel device.

14. The system of claim 12 wherein the programmable processor and the executable control software identify each of the plurality of other control panel devices as being serviced thereby.

15. The system of claim 11 wherein the programmable processor and the executable control software determine that the system trouble event is local to the first control panel device when none of the third signals received from each of the plurality of other control panel devices is indicative of a respective system trouble event.

16. The system of claim 11 wherein the programmable processor and the executable control software determine that the system trouble event is area wide when at least one of the third signals received from each of the plurality of other control panel devices is indicative of a respective system trouble event.

17. The system of claim 11 wherein the programmable processor and the executable control software determine that the system trouble event is area wide when at least a predetermined number of the third signals received from each of the plurality of other control panel devices is indicative of a respective system trouble event.

18. The system of claim 11 wherein the transceiver transmits a fourth signal to the first control panel device indicative of localized or area wide system trouble.

20. A system comprising:

a first control panel device;

a dealer device; and

a plurality of other control panel devices,

wherein the first control panel devices transmits a first signal to the dealer device indicative of a system trouble event at the first control panel device,

wherein, the dealer device identifies each of the plurality of other control panel devices as being within a predetermined area of the first control panel device and transmits a second signal to each of the plurality of other control panel devices soliciting a status update therefrom,

wherein each of the plurality of other control panel devices transmits a third signal to the dealer device indicative of a respective system status, and

wherein, based on the third signals, the dealer device determines whether the system trouble event is local to the first control panel device or is area wide.