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FACILITATING DIAGNOSIS AND CORRECTION OF OPERATIONAL PROBLEMS

  • US 20170098379A1
  • Filed: 12/14/2016
  • Published: 04/06/2017
  • Est. Priority Date: 07/24/2009
  • Status: Active Grant
First Claim
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1. An online learning management system for monitoring and maintaining operational integrity of online teaching groups having students and teachers distributed across a network, the online learning management system comprising:

  • a managing interface coupled to at least one teaching group having a plurality of users, the plurality of users having at least one student and one teacher;

    a teaching module, coupled to a plurality of personalized operation interfaces corresponding to the plurality of users and coupled to the managing interface, the teaching module configured to manage communications between computing devices of the plurality of users over the network;

    an analyzing module, coupled to the teaching module, configured to detect at least one of an operational problem and a disturbance of a user of the plurality of users, and further configured to automatically generate a notifying message indicative of the at least one of the operational problem and the disturbance;

    a managing module, coupled to the management interface, configured to receive the notifying message from the analyzing module indicative of the at least one of the operational problem and the disturbance, remove the user from the at least one teaching group, and insert the user into a test group managing area, and further configured to analyze and correct the at least one of the operational problem and the disturbance, and to return the user to the at least one teaching group in response to correcting the at least one of the operational problem and the disturbance; and

    a monitoring module, coupled to a monitoring interface and the teaching module, configured to monitor connection status data of the computing devices, determine if a connection status of a computing device of the computing devices is unstable based on the connection status data, and record the connection status data of the user.

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