EVENT NOTIFICATIONS FOR MULTIPLE SERVICES

• US 20170140376A1
• Filed: 11/17/2015
• Published: 05/18/2017
• Est. Priority Date: 11/17/2015
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: CARRAWAY, PRECIA, Garskof, Robert D., Glasgow, Jay O.
• Granted Patent: US 10,460,318 B2
• Time in Patent Office: Days
• CPC Class Codes: G06Q 20/306 using TV related infrastructures external card used for payment with client device H04N21/4185
• CPC Class Codes: G06Q 20/321 using wearable devices
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 20/384 using social networks
• CPC Class Codes: G06Q 20/40145 Biometric identity checks
• CPC Class Codes: G06Q 20/4015 using location information
• CPC Class Codes: G06Q 20/4016 involving fraud or risk level assessment in transaction processing
• CPC Class Codes: G06Q 20/42 Confirmation, e.g. check or permission by the legal debtor of payment
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/53 using third party service providers

Abstract

Methods, computer-readable storage media and apparatuses for processing event notifications are disclosed. For example, a processor receives an event notification of an event from a device of a service provider that is providing a service to a user, wherein the network service provider is distinct from the service provider, determines that the service provider and the event are of a type of service provider and a type of event, respectively, that the user has consented to receive the event notification, sends a message in a unified message format to a device of the user, the message comprising the event, receives a response from the device of the user containing an indication of whether the event is an authorized event, and sends the indication of whether the event is an authorized event to the device of the service provider.

Claims

1. A method comprising:

receiving, by a processor of a telecommunications network operated by a network service provider, a first event notification of a first event from a device of a first service provider that is providing a service to a user, wherein the network service provider is distinct from the first service provider;

determining, by the processor, that the first service provider and the first event are of a type of service provider and a type of event, respectively, that the user has consented to receive the first event notification;

sending, by the processor, a message in a unified message format to a device of the user, the message comprising the first event;

receiving, by the processor, a response from the device of the user containing a first indication of whether the first event is an authorized event; and

sending, by the processor, the first indication of whether the first event is an authorized event to the device of the first service provider.

2. The method of claim 1, wherein the message in the unified message format comprises two unified response choices, wherein a first response choice of the two unified response choices is for confirming the first event is an authorized event, wherein a second response choice of the two unified response choices is for indicating that the first event is not an authorized event, and wherein the response comprises a selection of one of the two unified response choices.

3. The method of claim 1, further comprising:

receiving, by the processor, a selection of a plurality of types of events that the user consents to receive.

4. The method of claim 1, further comprising:

receiving, by the processor, a registration from the device of the first service provider to send event notifications to the user, wherein the registration comprises one of a plurality of registrations from a plurality of different service providers.

5. The method of claim 1, further comprising:

receiving, by the processor, a second event notification of a second event, from a device of a second service provider, wherein the network service provider is distinct from the second service provider;

determining whether the second event is an authorized event based upon the response from the device of the user containing the first indication of whether the first event is an authorized event; and

sending a second indication of whether the second event is an authorized event to the device of the second service provider.

6. The method of claim 5, further comprising:

determining, by the processor, that the second event is of the type of event that the user has consented to receive the second event notification.

7. The method of claim 1, further comprising:

receiving, by the processor, additional information associated with the user; and

sending, by the processor, a qualifier to the first indication of whether the event is the authorized event to the device of the first service provider, wherein the qualifier is based upon the additional information.

8. The method of claim 7, wherein the additional information comprises schedule information of the user and wherein the qualifier comprises a notation that the first indication of whether the first event is the authorized event is potentially fraudulent, when the first indication of whether the first event is the authorized event indicates that the first event is the authorized event, and when the schedule information indicates that the user is scheduled to be at a location that is different from a location of the first event.

9. The method of claim 7, wherein the additional information comprises biometric information of the user and wherein the qualifier comprises a notation that the first indication of whether the first event is the authorized event is potentially fraudulent, when the first indication of whether the first event is the authorized event indicates that the first event is the authorized event and when the biometric information indicates that a physical property of the user exceeds a threshold.

10. The method of claim 9, wherein the physical property of the user comprises a heart rate of the user.

11. The method of claim 7, wherein the additional information comprises presence information of the user and wherein the qualifier comprises a notation that the first indication of whether the first event is the authorized event is potentially fraudulent, when the first indication of whether the first event is the authorized event indicates that the first event is the authorized event and when the presence information indicates that the user is at a location that is different from a location of the first event.

12. The method of claim 11, wherein the presence information is received from a device that is different from the device of the user.

13. The method of claim 7, wherein the additional information comprises an image of a face of a person captured via a camera of the device of the user in connection with the receiving the response from the device of the user containing the first indication of whether the first event is the authorized event.

14. The method of claim 13, wherein the qualifier comprises a notation that the first indication of whether the first event is the authorized event is potentially fraudulent, when the first indication of whether the first event is the authorized event indicates that the first event is the authorized event and when the image of the face of the person does not match a stored image of the face of the user.

15. The method of claim 13, wherein the qualifier comprises a notation that the first indication of whether the first event is the authorized event is potentially fraudulent, when the image of the face of the person matches a stored image of the face of the user and is indicative of a state of duress.

16. The method of claim 1, wherein the first service provider comprises:

a merchant;

a credit card service provider;

a banking service provider;

a network-based storage service provider;

or

a premises security service provider.

17. The method of claim 1, wherein the first event comprises one of:

an in-store purchase transaction;

an automated teller machine transaction;

an online financial transaction;

a premises security device event;

a network-based data storage access event;

or

a multimedia service usage event.

18. The method of claim 1, further comprising:

receiving, by the processor, a second event notification of a second event, from a device of a second service provider, wherein the network service provider is distinct from the second service provider;

determining, by the processor, that the second service provider and the second event are of the type of event and the type of service provider that the user have consented to receive the second event notification;

sending, by the processor, another message in the unified message format to the device of the user comprising the second event, where a format of the first event notification and a format of the second event notification are different.

19. A non-transitory computer-readable storage medium storing instructions which, when executed by a processor of a telecommunications network operated by a network service provider, cause the processor to perform operations, the operations comprising:

receiving an event notification of an event from a device of a service provider that is providing a service to a user, wherein the network service provider is distinct from the service provider;

determining that the service provider and the event are of a type of service provider and a type of event, respectively, that the user has consented to receive the event notification;

sending a message in a unified message format to a device of the user, the message comprising the event;

receiving a response from the device of the user containing an indication of whether the event is an authorized event; and

sending the indication of whether the event is an authorized event to the device of the service provider.

20. A device comprising:

a processor of a telecommunications network operated by a network service provider; and

a computer-readable medium storing instructions which, when executed by the processor, cause the processor to perform operations, the operations comprising;

receiving an event notification of an event from a device of a service provider that is providing a service to a user, wherein the network service provider is distinct from the service provider;

determining that the service provider and the event are of a type of service provider and a type of event, respectively, that the user has consented to receive the event notification;

sending a message in a unified message format to a device of the user, the message comprising the event;

receiving a response from the device of the user containing an indication of whether the event is an authorized event; and

sending the indication of whether the event is an authorized event to the device of the service provider.