DEVICE MANAGEMENT SYSTEM, APPARATUS AND METHOD FOR NOTIFICATION AND SCHEDULING OF FIRMWARE UPDATE

• US 20170147322A1
• Filed: 11/19/2015
• Published: 05/25/2017
• Est. Priority Date: 11/19/2015
• Status: Active Grant

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Vopni, Jim, Derouchie, Steven
• Granted Patent: US 9,672,028 B1
• Time in Patent Office: Days
• CPC Class Codes: G06F 8/65 Updates security arrangements therefor G06F21/57
• CPC Class Codes: G06F 8/654 using techniques specially adapted for alterable solid state memories, e.g. for EEPROM or flash memories

Abstract

Systems, apparatuses and methodologies are provided to facilitate firmware update to devices amongst a fleet of managed devices, including scheduling tasks for performing such firmware update to specified devices.

Claims

1. A device management apparatus for managing a fleet of image forming devices, the device management apparatus comprising:

a device database including a repository registering firmware downloaded for the fleet of image forming devices, the device database additionally registering firmware version information specifying, for each managed device amongst the fleet of image forming devices, the firmware and version thereof that is registered for the managed device; and

a firmware management module that communicates with firmware sources through a network to determine whether newer versions of the firmware registered in the repository are available for download from the firmware sources,

wherein when the firmware management module determines that a newer version of a specified registered firmware is available for download, the firmware management module downloads said newer version of the specified registered firmware and release notes corresponding to said newer version, registers the newer version and the corresponding release notes in the repository, sends by electronic communication to a device administrator a notification specifying that the newer version of the specified firmware has been downloaded to the repository and providing the corresponding release notes and a link to a scheduling page to schedule a task to install the newer version on, amongst the fleet of image forming devices, one or more managed devices that employ the specified firmware, and

wherein when the newer version of the specified firmware includes a plurality of components, the scheduling page provided by the device management apparatus permits the administrator to select one or more components amongst the plurality of components while leaving one or more components amongst the plurality of components unselected and to create a firmware update package that includes the selected components to be deployed to selected devices amongst the managed devices that employ the specified firmware, without deploying any unselected components.

2. The device management apparatus as claimed in claim 1, wherein the device database registers, for each device Model employed by one or more devices amongst the fleet of image forming devices, a firmware version and a release date corresponding to the firmware version, in association with the device model.

3. The device management apparatus as claimed in claim 1, wherein the device management apparatus provides, on demand, a user interface view showing device information of a specified device amongst the fleet of image forming devices, and the device information shown in the user interface view includes current firmware version installed in the specified device and a most recent version of the firmware that is available from the firmware source.

4. The device management apparatus as claimed in claim 1, wherein the notification transmitted to the device administrator specifying that the newer version of the specified firmware has been downloaded to the repository additionally indicates an update type of the newer version as one selected from Enhancement, Critical and Security.

5. The device management apparatus as claimed in claim 1, wherein the device management apparatus provides, on demand, a user interface view showing device information of a specified device amongst the fleet of image forming devices, and the user interface view also indicates whether a fmnware update is available, and if a firmware update is available for the specified device, an additional user interface part is provided for scheduling the firmware update for the specified device.

6. The device management apparatus as claimed in claim 1, wherein the device management apparatus provides, on demand by the administrator, a user interface view showing device information of a specified device amongst the fleet of image forming devices, and the device information available in the user interface view includes current firmware version installed in the specified device and the release date associated with said current firmware version.

7. The device management apparatus as claimed in claim 1, wherein the device management apparatus generates and outputs, on demand, a user interface view showing, for each managed device amongst the fleet of image forming devices, information showing whether a current firmware version installed in the managed device is a most recent version of the firmware that is available from the firmware source, and when the current firmware version installed in the managed device is not the most recent version of the firmware that is available from the firmware source, the user interface view further includes an additional user interface part for scheduling a firmware update for the specified device.

8. The device management apparatus as claimed in claim 7, wherein when the information in the user interface view shows that the current firmware version installed in a. specified device is not the most recent version of the firmware that is available from the firmware source, the user interface view further shows a version number of said most recent version and shows an update type of the firmware update as one selected from Enhancement, Critical and Security.

9. The device management apparatus as claimed in claim 1, wherein the scheduling page provided by the device management apparatus provides a user interface view showing, for each managed device for which a firmware update is available, information showing a current firmware version installed in the managed device and a most recent version of the firmware that is available from the firmware source, and an additional user interface part for scheduling the firmware update for the managed device.

10. The device management apparatus as claimed in claim 1, wherein the scheduling page provided by the device management apparatus upon activation of the link in the notification shows, for each device amongst the managed devices that employ the specified firmware for which the newer version is available, information showing a current firmware version installed in the device and a most recent version of the firmware that is available from the firmware source, and an additional user interface part for scheduling the firmware update for the managed device.

11. The device management apparatus as claimed in claim 1. wherein the scheduling page provided by the device management apparatus upon activation of the link in the notification includes a user interface part for scheduling the firmware update for only devices, amongst the managed devices that employ the specified firmware for which the newer version is available, that have not already had the firmware update performed thereon.

12. The device management apparatus as claimed in claim 1, wherein the device management apparatus generates and outputs, on demand, a firmware audit report indicating, for each managed device amongst the fleet of image forming devices, information showing whether a current firmware version installed in the managed device is a most recent version of the firmware that is available from the firmware source, and when the current firmware version installed in the managed device is not the most recent version of the firmware that is available from the firmware source, a version number of said most recent version and an update type of the firmware as one selected from Enhancement, Critical and Security.

13. The device management apparatus as claimed in claim 1, wherein the scheduling page provided by the device management apparatus upon activation of the link in the notification provides a list of the managed devices that employ the specified firmware, and for each device amongst the listed devices that employ the specified firmware, provides a corresponding user interface part to permit selection of the device for firmware update.

14. The device management apparatus as claimed in claim 1, wherein the scheduling page provided by the device management apparatus upon activation of the link in the notification permits the administrator to specify a date and lime for the firmware update to selected devices amongst the managed devices that employ the specified firmware.

15. The device management apparatus as claimed in claim 1, wherein the newer version of the specified firmware includes a plurality of components, and the release notes in the notification includes, for each component amongst the plurality of component, remarks regarding the component of the newer version.

16. The device management apparatus as claimed in claim 1. wherein

the scheduling page provided by the device management apparatus permits the administrator to specify a date and time for applying the firmware update package that includes the selected components without any unselected components, to selected devices amongst the managed devices that employ the specified firmware.

17. A system in which plural devices are connected to a network, the system comprising:

a fleet of image forming devices;

a device database including a repository registering firmware downloaded for the fleet of image forming devices, the device database additionally registering firmware version information specifying, for each managed device amongst the fleet of image forming devices, the firmware and version thereof that is registered for the managed device; and

a device management apparatus that communicates with firmware sources through a network to determine whether newer versions of the firmware registered in the repository are available for download from the firmware sources,

wherein when the device management apparatus determines that a newer version of a specified registered firmware is available for download, the device management apparatus downloads said newer version of the specified registered firmware and release notes corresponding to said newer version, registers the newer version and the corresponding release notes in the repository, sends by electronic communication to a device administrator a notification specifying that the newer version of the specified firmware has been downloaded to the repository and providing the corresponding release notes and a link to a scheduling page to schedule a task to install the newer version on, amongst the fleet of image forming devices, one or more managed devices that employ the specified firmware, and

wherein when the newer version of the specified firmware includes a plurality of components, the scheduling page provided by the device management apparatus permits the administrator to select one or more components amongst the plurality of components while leaving one or more components amongst the plurality of components unselected and to create a firmware update package that includes the selected components to be deployed to selected devices amongst the managed devices that employ the specified firmware, without deploying any unselected components.

18. The system as claimed in claim 17, wherein

the device database registers, for each device model employed by one or more devices amongst the fleet of image forming devices, a firmware version and a release date corresponding to the firmware version, in association with the device model,

the firmware management module communicates with a firmware source of a specified registered firmware that was obtained from the firmware source, to determine a most recent version of the firmware available from the firmware source, and

the firmware management module compares the release date of the most recent version of the firmware with the release date associated with the registered firmware, to determine whether the most recent version of the firmware available from the firmware source is a newer version than the registered firmware registered in the repository.

19. A method performed by a device management apparatus configured for managing a fleet of image forming devices over a network, the method comprising:

(a) registering, in a device database, firmware downloaded for the fleet of image forming devices, the device database additionally registering firmware version information specifying, for each managed device amongst the fleet of image forming devices, the firmware and version thereof that'"'"'s registered for the managed device;

(b) communicating by the device management apparatus with firmware sources through a network to determine whether newer versions of the firmware registered in the repository are available for download from the firmware sources;

(c) downloading by the device management apparatus, when the device management apparatus determines that a newer version of a specified registered firmware is available for download, said newer version of the specified registered firmware and release notes corresponding to said newer version, registering the newer version and the corresponding release notes in the repository, sending by the device management apparatus to a device administrator a notification specifying that the newer version of the specified firmware has been downloaded to the repository and providing the corresponding release notes and a link to a scheduling page to schedule a task to install the newer version on, amongst the fleet of image forming devices, one or more managed devices that employ the specified firmware; and

providing the scheduling page to permit the administrator, when the newer version of the specified firmware includes a plurality of components, to select one or more components amongst the plurality of components while leaving one or more components amongst the plurality of components unselected, and to create a firmware update package that includes the selected components to be deployed to selected devices amongst the managed devices that employ the specified firmware, without deploying any unselected components