METHOD AND SYSTEM OF COORDINATING A DELIVERY BY A SELECTED DELIVERY AGENT TO A DELIVERY RECIPIENT

• US 20170147976A1
• Filed: 11/23/2015
• Published: 05/25/2017
• Est. Priority Date: 11/23/2015
• Status: Abandoned Application

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: KOCH, Robert Alan, CRAINE, Ari
• Application Number:
  US14/949,322
• Publication Number:
  US 20170147976A1
• Time in Patent Office: Days
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 10/0836 Recipient pick-ups
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date

Abstract

A method includes coordinating delivery by a selected delivery agent to a delivery recipient. A geographical receiving location for a delivery recipient is determined. A delivery agent, of a plurality of potential delivery agents, is identified and selected that is capable of delivering a specific product to the delivery recipient at the geographical location for the delivery recipient, in which the identifying includes analyzing planned geographical routes for each of the plurality of potential delivery agents to determine the delivery agent. A network communications address of the delivery recipient is determined and an electronic communication exchange is established between an entity responsible for providing the product to the delivery recipient and the network communications address of the delivery recipient. The specific product is assigned for delivery to the delivery recipient based on the communications exchange.

Claims

1. A method of coordinating a delivery by a selected delivery agent to a delivery recipient, comprising:

determining a geographical receiving location for a delivery recipient;

identifying and selecting, using a processor of a computer, a delivery agent, of a plurality of potential delivery agents, capable of delivering a specific product, determined to be of interest to the delivery recipient, at the geographical receiving location for the delivery recipient, the identifying comprising analyzing planned geographical routes for each of the plurality of potential delivery agents to determine the delivery agent;

determining a network communications address of the delivery recipient; and

establishing, with a centralized networked node, an electronic communication exchange between an entity responsible for providing the specific product to the delivery recipient and the network communications address of the delivery recipient,

wherein the specific product is assigned for delivery to the delivery recipient based on the electronic communication exchange.

2. The method of claim 1, further comprising:

determining the specific product by identifying an interest of the delivery recipient in receiving the specific product;

pushing content to a communications device of the delivery recipient regarding the specific product; and

sending to the delivery recipient, an identifier, usable by the delivery recipient to initiate the electronic communication exchange with the delivery agent, the identifier being active only for a predetermined period of time corresponding to an estimated amount of time of when the delivery agent is within a predetermined radius of the geographical location of the delivery recipient.

3. The method of claim 2,

wherein the determining the specific product comprises assessing an online purchase history of the delivery recipient and an online inquiry history of the delivery recipient regarding the specific product, and

wherein the specific product is offered to the delivery recipient when the online purchase history of the delivery recipient indicates that the delivery recipient has not purchased the specific product in a given period of time and when the online inquiry history of the delivery recipient indicates that the delivery recipient has accessed online information about the specific product on a plurality of different instances within a single online session.

4. The method of claim 2, wherein the estimated amount of time of when the delivery agent is within a predetermined radius of the geographical location of the delivery recipient is based upon an estimated amount of time for the delivery agent to traverse the predetermined radius according to existing traffic conditions.

5. The method of claim 1, further comprising:

determining the specific product by identifying an interest of the delivery recipient in receiving the specific product, the determining comprising reviewing an online user inquiry associated with the specific product; and

sending an identifier to the delivery recipient usable by the delivery recipient to initiate the electronic communication exchange with the delivery agent, the identifier being active only for a predetermined period of time corresponding to an estimated amount of time of when the delivery agent is within a predetermined radius of the geographical location of the delivery recipient.

6. The method of claim 5,

wherein the estimated amount of time of when the delivery agent is within a predetermined radius of the geographical location of the delivery recipient is based upon an estimated amount of time for the delivery agent to traverse the predetermined radius according to existing traffic conditions.

7. The method of claim 1,

wherein determining a geographical receiving location of a delivery recipient comprises predicting a future geographical location where the delivery recipient will be present.

8. The method of claim 1, further comprising:

generating a first map view display based on first predicted locations of potential delivery recipients at specific times;

generating a second map view display based on second predicted locations of the potential delivery recipients who are likely to purchase the specific product;

combining the second map view with planned geographical route information of the plurality of potential delivery agents to identify and display a corresponding overlap between the second predicted locations of the potential delivery recipients who are likely to purchase the specific product and the planned geographical routes of the plurality of potential delivery agents, to position the specific product with the delivery agent;

monitoring the position of the delivery agent as the delivery agent is en route to the geographical receiving location of the delivery recipient; and

pushing content associated with the specific product to the delivery recipient when the delivery agent is within a predetermined distance of the delivery recipient.

9. The method of claim 1,

wherein determining a geographical receiving location of a delivery recipient comprises predicting a future geographical location of the delivery recipient, based upon information provided by the delivery recipient during a registration procedure.

10. The method of claim 9,

wherein the information provided by the delivery recipient during the registration procedure includes a daily itinerary of the delivery recipient.

11. The method of claim 1, further comprising sending to the delivery recipient, an identifier, usable by the delivery recipient to initiate the electronic communication exchange with the delivery agent, the identifier being active only for a predetermined period of time corresponding to an estimated amount of time of when the delivery agent is within a predetermined radius of the geographical location of the delivery recipient.

12. The method of claim 1, wherein the specific product comprises a product determined to have been electronically placed into an electronic shopping cart and then removed from the shopping cart.

13. The method of claim 1, further comprising monitoring a changing geographical location of the delivery recipient.

14. The method of claim 1, further comprising pushing content associated with the specific product to the delivery recipient when the delivery agent is within a predetermined distance of the delivery recipient.

15. The method of claim 1, wherein the predetermined distance is based on a vehicle characteristic of the delivery agent.

16. The method of claim 1, further comprising:

identifying a correspondence between predicted locations of potential delivery recipients determined to be likely to purchase the specific product and the planned geographical routes of the plurality of potential delivery agents.

17. The method of claim 1, further comprising receiving a video stream and analyzing the video stream to identify the delivery recipient in advance of establishing the electronic communication exchange.

18. The method claim 17, wherein analyzing the video stream includes employing facial recognition technology.

19. A tangible non-transitory computer readable storage medium that stores a computer program, the computer program, when executed by a processor, causing a computer apparatus to perform a process comprising:

determining a geographical receiving location for a delivery recipient;

identifying and selecting, using a processor of a computer, a delivery agent, of a plurality of potential delivery agents, capable of delivering a specific product, determined to be of interest to the delivery recipient, at the geographical receiving location for the delivery recipient, the identifying comprising analyzing planned geographical routes for each of the plurality of potential delivery agents to determine the delivery agent;

determining a network communications address of the delivery recipient; and

establishing, with a centralized networked node, an electronic communication exchange between an entity responsible for providing the specific product to the delivery recipient and the network communications address of the delivery recipient,

wherein the specific product is assigned for delivery to the delivery recipient based on the electronic communication exchange.

20. A computer apparatus, comprising:

a memory that stores instructions, and

a processor that executes the instructions,

wherein, when executed by the processor, the instructions cause the processor to perform operations comprising;

determining a geographical receiving location for a delivery recipient;

identifying and selecting, using a processor of a computer, a delivery agent, of a plurality of potential delivery agents, capable of delivering a specific product, determined to be of interest to the delivery recipient, at the geographical receiving location for the delivery recipient, the identifying comprising analyzing planned geographical routes for each of the plurality of potential delivery agents to determine the delivery agent;

determining a network communications address of the delivery recipient; and

establishing, with a centralized networked node, an electronic communication exchange between an entity responsible for providing the specific product to the delivery recipient and the network communications address of the delivery recipient,

wherein the specific product is assigned for delivery to the delivery recipient based on the electronic communication exchange.