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Navigating a Customer to a Parking Space

  • US 20170148324A1
  • Filed: 11/18/2016
  • Published: 05/25/2017
  • Est. Priority Date: 11/23/2015
  • Status: Abandoned Application
First Claim
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1. A method for use at a computer system, the computer system including one or more processors and system memory, the method for navigating a customer to a parking space, the method comprising the processor:

  • receiving a customer request at the computer system from a device associated with a customer, the customer request requesting directions to an available parking space in a parking lot of a store, the customer being a customer of the store;

    in response to receiving the customer request;

    accessing available parking space information for the parking lot from a parking lot database, the parking lot database being updated by parking lot camera images, parking lot sensor data, and customer mobile devices; and

    identifying one or more candidate parking spaces for the customer to utilize, the one or more candidate parking spaces identified based on the customer location relative to the store, customer parking preferences retrieved from the parking lot database, and a queue of other customers also looking for parking spaces; and

    in response to selection of a parking space from among the one or more candidate parking spaces, transmitting directions from the computer system to the customer, the directions indicating how to navigate to the selected parking space from the customer location.

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