TEXT MESSAGE SENDER LOCATION AND PSAP DETERMINATION SYSTEMS AND METHODS
First Claim
1. A non-transitory computer-readable medium storing computer executable instructions for:
- determining a current location of a portable computing device;
receiving from a particular individual, via a user interface of a portable computing device, a request to initiate an emergency electronic communication, the emergency electronic communication requesting emergency assistance; and
at least partially in response to receiving the request to initiate an emergency electronic communication;
using the determined current location of the portable computing device to determine a dispatchable location for use in dispatching emergency assistance to the particular individual;
determining which particular one of a plurality of public-safety answering points will handle the emergency electronic communication;
updating a data structure to indicate that the portable computing device is at the determined current location, the data structure being a data structure that the particular public-safety answering point that will be handling the emergency electronic communication will access to determine location information for individuals who contact the public-safety answering point to request emergency assistance; and
initiating an emergency electronic communication, by the portable computing device, to the public-safety answering point, regarding an emergency involving the particular individual.
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0 Petitions
Accused Products
Abstract
Computer systems, according to various embodiments, are adapted to assist emergency services providers in determining the location of an individual who is in need of help. In various embodiments, the system may be adapted to determine a current dispatchable location for the individual who is in need of help, use the determined dispatchable location to determine which particular public-safety answering point will be handling an emergency electronic communication (e.g., text message or other, non-text digital or analog electronic communication) regarding the individual, update a data structure associated with the particular public-safety answering point to indicate the individual'"'"'s current location, and then initiate and/or mediate an electronic communication between the individual and the emergency services provider. In various embodiments, updating the database may provide more accurate information regarding the individual'"'"'s location than would otherwise be available for the individual.
58 Citations
30 Claims
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1. A non-transitory computer-readable medium storing computer executable instructions for:
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determining a current location of a portable computing device; receiving from a particular individual, via a user interface of a portable computing device, a request to initiate an emergency electronic communication, the emergency electronic communication requesting emergency assistance; and at least partially in response to receiving the request to initiate an emergency electronic communication; using the determined current location of the portable computing device to determine a dispatchable location for use in dispatching emergency assistance to the particular individual; determining which particular one of a plurality of public-safety answering points will handle the emergency electronic communication; updating a data structure to indicate that the portable computing device is at the determined current location, the data structure being a data structure that the particular public-safety answering point that will be handling the emergency electronic communication will access to determine location information for individuals who contact the public-safety answering point to request emergency assistance; and initiating an emergency electronic communication, by the portable computing device, to the public-safety answering point, regarding an emergency involving the particular individual. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system comprising:
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one or more computer processors; and memory storing computer-executable instructions that, when executed by the one or more computer processors, cause the one or more computer processors to perform operations comprising; determining a current location of a portable computing device of a particular individual; using the determined current location of the portable computing device to determine a dispatchable location for use in dispatching emergency assistance to the particular individual; using the determined dispatchable location to determine which particular one of a plurality of public-safety answering points will handle an emergency electronic communication; receiving a request to initiate an emergency electronic communication requesting help for the particular individual; and at least partially in response to receiving the request to initiate an emergency electronic communication; updating a data structure to indicate that the portable computing device is at the determined dispatchable location, the data structure being a data structure that the determined particular public-safety answering point that will be handling the emergency electronic communication will access to determine location information for individuals who contact the particular public-safety answering point to request emergency assistance; and initiating an emergency electronic communication, by the portable computing device, to the particular public-safety answering point, regarding an emergency involving the particular individual. - View Dependent Claims (18, 19, 20, 21, 22, 23)
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24. A computer-implemented method of initiating an emergency electronic communication to an emergency services provider for an individual who is in need of emergency assistance, and for providing, to the emergency services provider, an accurate dispatchable location for the individual for use in dispatching emergency assistance to the individual, the method comprising:
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using one or more computing devices to continuously monitor a location of the individual'"'"'s portable computing device; receiving a request to initiate an emergency electronic communication; and in response to receiving the request to initiate an emergency electronic communication; (A) updating a particular data structure with a current dispatchable location for the individual, as determined by the one or more computing devices that are continuously monitoring the location of the individual'"'"'s portable computing device, the particular data structure being a data structure that a particular public-safety answering point, that will be handling the emergency electronic communication, accesses to determine location information for one or more individuals who are in need of emergency assistance; and (B) initiating an emergency electronic communication to the public-safety answering point, regarding an emergency involving the individual, wherein; the method further comprises, before updating the particular data structure with the current dispatchable location for the individual, using the current dispatchable location for the individual to determine that the particular public-safety answering point will be handling the emergency electronic communication. - View Dependent Claims (25, 26, 27, 28, 29)
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30. A non-transitory computer-readable medium storing computer executable instructions for:
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receiving from a particular individual, via a user interface of a portable computing device, a request to initiate an emergency electronic communication; and at least partially in response to receiving the request to initiate an emergency electronic communication; determining a current location of the portable computing device; using the determined current location of the portable computing device to determine a dispatchable location for use in dispatching emergency assistance to the particular individual; updating a data structure to indicate that the portable computing device is at the determined current location, the data structure being a data structure that a particular public-safety answering point that will be handling the emergency electronic communication will access to determine location information for individuals who contact the public-safety answering point to request emergency assistance; and initiating an emergency electronic communication, by the portable computing device, to the public-safety answering point, regarding an emergency involving the particular individual.
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Specification