Emergency Communications Management
First Claim
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1. A method for mediating transmission of an emergency communication, the method comprising:
- establishing a first group consisting of communication devices of emergency response entities for a reporting party, including a communication device of the reporting party;
establishing a first communications path between a first person on behalf of an emergency response entity in the group and the communication device of a second person who is the reporting party, in response to an emergency event;
in response to the first communications path between the first person and the second person being prematurely terminated, automatically establishing a second communications path between the first person and the second person to resume communication as originally established by the first communications path;
in the event that the second communications path is not established, establishing a third communications path between the emergency response entity and the second person who is the reporting party; and
in the event the first communications path is terminated voluntarily, both the first person and the second person having an option to establish a fourth communications path between each other to resume communication as originally established by the first communications path.
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Abstract
Emergency communications systems and methods are provided herein. According to some embodiments, methods for mediating transmission of an emergency communication may include establishing a communications path between an emergency response entity and a communications device of a reporting party in response to an emergency event, and delivering to the emergency response entity an alert communication from the communications device, the alert communication comprising at least a location of the communications device and visual content captured by the communications device.
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Citations
30 Claims
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1. A method for mediating transmission of an emergency communication, the method comprising:
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establishing a first group consisting of communication devices of emergency response entities for a reporting party, including a communication device of the reporting party; establishing a first communications path between a first person on behalf of an emergency response entity in the group and the communication device of a second person who is the reporting party, in response to an emergency event; in response to the first communications path between the first person and the second person being prematurely terminated, automatically establishing a second communications path between the first person and the second person to resume communication as originally established by the first communications path; in the event that the second communications path is not established, establishing a third communications path between the emergency response entity and the second person who is the reporting party; and in the event the first communications path is terminated voluntarily, both the first person and the second person having an option to establish a fourth communications path between each other to resume communication as originally established by the first communications path. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. A method for mediating transmission of an emergency communication, the method comprising:
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establishing a first group consisting of communication devices of emergency contacts for a reporting party, each communication device communicatively coupleable to each other; establishing a second group consisting of communication devices of emergency response entities for a reporting party, including a communication device of the reporting party, each of the communication devices of the emergency response entities and the reporting party not communicatively coupleable to the first group of communication devices; establishing a first communications path between a first person on behalf of the emergency response entity in the second group and the communication device of a second person who is the reporting party, in response to an emergency event;
in response to the first communications path between the first person and the second person being prematurely terminated, automatically establishing a second communications path between the first person and the second person to resume communication as originally established by the first communications path;
in the event that the second communications path is not established, establishing a third communications path between the emergency response entity and the second person who is the reporting party; and
in the event the first communications path is terminated voluntarily, both the first person and the second person having an option to establish a fourth communications path between each other to resume communication as originally established by the first communications path;automatically sending a notification to the first group about the emergency event, the notification including the ability of the first group to hear and view audio and video and text messages from the reporting party, or to hear and view audio and video and text messages between the reporting party and the emergency response entity; delivering to the emergency response entity an alert communication from the communication device of the reporting party, the alert communication comprising at least a location of the communication device and visual content captured by the communication device; and in response to the notification, automatically facilitating an exchange of communication between the communication devices within the first group about the emergency event, the exchange of communication being independent of the emergency response entity and the reporting party.
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Specification