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COGNITIVE MESSAGE ACTION RECOMMENDATION IN MULTIMODAL MESSAGING SYSTEM

  • US 20170180298A1
  • Filed: 12/21/2015
  • Published: 06/22/2017
  • Est. Priority Date: 12/21/2015
  • Status: Active Grant
First Claim
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1. A computer implemented method for action recommendation in a multimodal messaging system, the method comprising:

  • accessing a prior message received by a user;

    identifying a first set of attributes associated with the prior message;

    identifying a prior action selected by the user in response to the prior message;

    receiving a new message directed for the user;

    identifying a second set of attributes associated with the new message;

    generating a list of recommended actions in response to the new message based on a comparison of the first set of attributes and the second set of attributes; and

    presenting the list of recommended actions to the user.

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