SYSTEM AND METHOD FOR DETERMINING AND ASSOCIATING TARIFF RATES FOR INSTITUTIONAL CALLS

• US 20170180564A1
• Filed: 03/07/2017
• Published: 06/22/2017
• Est. Priority Date: 04/27/2004
• Status: Active Grant

• Current Assignee: Value-Added Communications Incorporated
• Original Assignee: Value-Added Communications Incorporated
• Inventors: HEATON, Kermit Dwain, Hodge, Stephen Lee
• Granted Patent: US 10,412,231 B2
• Time in Patent Office: Days
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/08 Metering calls to called party , i.e. B-party charged for the communication
• CPC Class Codes: H04M 15/47 Fraud detection or prevention means
• CPC Class Codes: H04M 15/58 based on statistics of usage or network monitoring
• CPC Class Codes: H04M 15/715 Activating new subscriber or card
• CPC Class Codes: H04M 15/75 Account location specifications
• CPC Class Codes: H04M 15/7553 via service number, e.g. calling card
• CPC Class Codes: H04M 15/8033 location-dependent, e.g. business or home
• CPC Class Codes: H04M 15/887 limit per user or user related number
• CPC Class Codes: H04M 17/106 using commercial credit or debit cards
• CPC Class Codes: H04M 2017/14 using commercial credit/debit cards, e.g. VISA, AMEX
• CPC Class Codes: H04M 2215/0148 Fraud detection or prevention means
• CPC Class Codes: H04M 2215/0188 Network monitoring; statistics on usage on called/calling number
• CPC Class Codes: H04M 2215/62 Called party billing, e.g. reverse billing, freephone, collect call, 0800 or 0900
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64

Abstract

A telecommunications method for call forwarding including storing information regarding a called party in at least one local database, where the information regarding the called party is stored in a user account and making a telephone call by dialing a telephone number with a telephone, where the telephone is contained in a telephone management system. The method also includes determining whether the telephone number is associated with the user account and transferring, via the switchboard, the call to the called party if the telephone number is associated with the user account, where the telephone management system is in communication with a revenue management system, and also where the revenue management system contains at least one local database.

Claims

1. A telecommunications management system, comprising:

a telephone for making a telephone call, wherein the telephone is contained in an institutional telephone management system, and wherein the telephone dials a telephone number of or associated with a called party;

an account management system configured to register a called party user account, the called party user account registration including;

receiving credit card information from the called party, the credit card info nation including a credit card number and a credit card expiration date, and geographic information;

forwarding a verification request to a remote credit card service company, the request including the obtained credit card information;

receiving from the remote credit card service company a verification result; and

associate the telephone number and the geographic information with the called party user account based on the verification result.

2. The telecommunications management system of claim 1, wherein the account management system is further configured to:

perform an alternative verification process in response to the verification result indicating that verification failed, the alternative verification process being one of a LEC verification or mail verification,

wherein the LEC verification includes;

consecutively querying the telephone number against a plurality of remote databases until the telephone number is located or until all of the plurality of databases have been queried, and

wherein the mail verification includes;

acquiring, from one of the plurality of remote databases when the telephone number is located in the one of the plurality of remote databases, or from the called party when the telephone number has not been found after all of the plurality of databases have been queried, geographic information of the called party associated with the telephone number; and

mailing to the called party an activation phone number and a code that when entered during communication with the activation telephone number positively verifies the geographic information and activates the called party user account.

3. The telecommunications management system of claim 1, wherein the account management system is further configured to deactivate the called party user account after a predetermined time has passed without successful verification of the geographic information.

4. The telecommunications management system of claim 1, further comprising an institutional server connected to the institutional telephone management system configured to regulate outbound calls originating from an institution.

5. The telecommunications management system of claim 4, wherein the user account database is further configured to process queries from the institutional server to determine if an outbound call is associated with an activated called party user account and if the telephone number is located in a different geographic region than the institution.

6. The telecommunications management system of claim 1, wherein the account management system determines whether the outbound call is associated with an activated called party user account by querying a user account database.

7. The telecommunications management system of claim 4, wherein the institutional server terminates the outbound call if the telephone number is not found in the user account.

8. The telecommunications management system of claim 5, wherein the outbound call is terminated if the called party user account is blocked or disabled.

9. The telecommunications management system of claim 5, wherein the telephone number associated with the called party is a long-distance telephone number.

10. The telecommunications management system of claim 2, wherein at least one remote database is a Competitive Local Exchange Carrier database, Local Number Portability database, A Mobile Number Portability database, an ON-NET database or a Line Information database.

11. The telecommunications management system of claim 5, wherein the called party user account is held to be responsible for a cost of the call.

12. A telecommunications method, comprising:

associating a telephone number with a called party user account, the called party user account including geographic information regarding the location of the called party;

activating the called party user account;

verifying the geographic information using an account setup process after activation of the called party user account, the account setup process comprising;

receiving credit card information from the called party, the credit card information including the geographic information;

verifying the geographic information of the called party based on the received credit card information.

13. The method of claim 12, wherein the geographic information includes at least one of a street address or a zip code.

14. The method of claim 12, wherein the verifying comprises:

generating a verification request that includes the credit card information;

forwarding the verification request to a remote credit card service company; and

receiving from the remote credit card service company a verification result.

15. The method of claim 12, further comprising:

performing an alternative verification method in response to the verification result indicating that verification failed.

16. The method of claim 15, wherein the alternative verification method is either a LEC verification or mail verification,

wherein the LEC verification includes:

consecutively querying the telephone number against a plurality of remote databases until the telephone number is located or until all of the plurality of databases have been queried, and

wherein the mail verification includes;

acquiring, from one of the plurality of remote databases when the telephone number is located in the one of the plurality of remote databases, or from the called party when the telephone number has not been found after all of the plurality of databases have been queried, geographic information of the called party associated with the telephone number; and

mailing to the called party an activation phone number and a code that when entered during communication with the activation telephone number positively verifies the geographic information and activates the called party user account.

17. The method of claim 12, further comprising deactivating the called party user account after a predetermined time has passed without successful verification of the geographic information.

18. The method of claim 12, further comprising determining whether an outbound call is associated with an activated called party user account by querying a user account database.

19. The method of claim 18, further comprising terminating the outbound call if the telephone number is not found in the user account.

20. The method of claim 18, further comprising terminated the outbound call if the called party user account is blocked or disabled.