METHOD AND SYSTEM FOR ENABLING MESSAGING BETWEEN USERS

• US 20170201481A1
• Filed: 01/13/2016
• Published: 07/13/2017
• Est. Priority Date: 01/13/2016
• Status: Active Grant

• Current Assignee: Dave Marvit, Jeff Ubois, Lakshya Jain, Pooja Bisarya, Priya Bisarya, Priya Jain, Robin Bisarya
• Original Assignee: Dave Marvit, Lakshya Jain, Priya Bisarya, Priya Jain, Robin Bisarya
• Inventors: BISARYA, POOJA, JAIN, PRIYA, BISARYA, PRIYA, BISARYA, ROBIN, MARVIT, DAVE, UBOIS, JEFF, JAIN, LAKSHYA
• Granted Patent: US 10,212,119 B2
• Time in Patent Office: Days
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 67/306 User profiles

Abstract

The present disclosure provides a method and system for enabling conversation between one or more users through one or more messages. The computer-implemented method includes a reception of the one or more messages on a communication device. The communication device is associated with the user of the one or more users. Further, the computer-implemented method includes a determination of a level of urgency. The level of urgency is associated with each of received one or more messages in real time. Furthermore, the computer-implemented method includes conveying of a determined level of urgency. The determined level of urgency is associated with the one or more messages of the user of the one or more users in the real time. Moreover, the computer-implemented method includes reverting to the message of the one or more messages having the highest level of urgency.

Claims

1. A computer-implemented method for enabling conversation between one or more users through one or more messages, the computer-implemented method comprising:

receiving, with a processor, the one or more messages on a communication device associated with the user of the one or more users, wherein the one or more messages being received in real time;

determining, with the processor, a level of urgency associated with each of the one or more messages in real time, wherein the level of urgency being determined by analyzing each of the one or more messages, wherein the analyzing being done based on mining of sentiments associated with each of the one or more messages and a user profile associated with the user of the one or more users and wherein the user profile being based on a plurality of parameters;

conveying, with the processor, a determined level of urgency associated with the one or more messages to the user of the one or more users in the real time, wherein the conveying being done for prompting the user about a message of the one or more messages having a higher level of urgency, wherein the conveying being done based on an analysis of the one or more messages and wherein the level of urgency being conveyed through a first plurality of techniques; and

reverting, with the processor, to the message of the one or more messages having the higher level of urgency, wherein the reverting being done based on a preference set by the user and wherein the reverting being done through a second plurality of techniques.

2. The computer-implemented method as recited in claim 1, further comprising setting, with the processor, a priority level associated with each of the one or more received messages, wherein the priority level being set based on the determined level of urgency, wherein the priority being set by ordering, ranking and filtering the one or more messages and the one or more users based on the level of urgency and determining one or more behavioral attributes of one or more users and wherein the one or more behavioral attributes comprises a measure of urgency for the user and a frequency of sending of urgent messages of the one or more messages.

3. The computer-implemented method as recited in claim 1, further comprising updating, with the processor, the plurality of parameters associated with the user and the user profile.

4. The computer-implemented method as recited in claim 1, further comprising calibrating, with the processor, the user profile based on monitoring a real time variation in the plurality of parameters.

5. The computer-implemented as recited in claim 1, further comprising generating, with the processor, a speech processing based auto response and an auto notification of relevant device measurements.

6. The computer-implemented method as recited in claim 1, wherein the plurality of parameters comprises a past interaction of the user of the one or more users with a corresponding sender, a past interaction of the user with a group of senders, a preference settings of the user of the one or more users, number of messages associated with each corresponding sender, duration of messaging associated with each of the corresponding sender, a time period associated with a conversation with each of the corresponding sender, an identity of sender, a mapping of trigger words and a variation in typing.

7. The computer-implemented method as recited in claim 1, wherein the one or more messages comprises one or more text messages, one or more e-mail messages, one or more audio messages, one or more video messages and one or more multimedia messages.

8. The computer-implemented method as recited in claim 1, wherein the first plurality of techniques comprises one or more frequency changes in one or more vibratory pulses, increase in amplitude of the one or more vibratory pulses, a range of vibration patterns in the preference settings, a color coded pattern, one or more audio feedbacks, one or more haptic feedbacks and a text to speech feedback, wherein the range of vibration pattern being set based on at least one of a user preference and a default configuration and wherein the text to speech feedback comprises a portion of text from each of the one or more messages conveying urgency.

9. The computer-implemented method as recited in claim 8, wherein the color coded pattern being based on a pattern of hue, saturation and color of text in each of the one or more messages.

10. The computer-implemented method as recited in claim 1, wherein the second plurality of techniques comprises a speech to text feedback, a speech based message editing and scrolling, a face gesture based sentiment recognition, a speech tone based sentiment recognition and a mapping of keywords in a text converted from the speech to the text.

11. A computer program product comprising a non-transitory computer readable medium storing a computer readable program, wherein the computer readable program when executed on a computer causes the computer to perform steps comprising:

receiving one or more messages on a communication device associated with a user of one or more users, wherein the one or more messages being received in real time;

determining a level of urgency associated with each of the one or more messages in real time, wherein the level of urgency being determined by analyzing each of the one or more messages, wherein the analyzing being done based on mining of sentiments associated with each of the one or more messages and a user profile associated with the user of the one or more users and wherein the user profile being based on a plurality of parameters;

conveying a determined level of urgency associated with the one or more messages to the user of the one or more users in the real time, wherein the conveying being done for prompting the user about a message of the one or more messages having a higher level of urgency, wherein the conveying being done based on an analysis of the one or more messages and wherein the level of urgency being conveyed through a first plurality of techniques; and

reverting to the message of the one or more messages having the higher level of urgency, wherein the reverting being done based on a preference set by the user and wherein the reverting being done through a second plurality of techniques.

12. The computer program product as recited in claim 11, wherein the computer readable program when executed on the computer causes the computer to perform a further step of setting a priority level associated with each of the one or more received messages, wherein the priority level being set based on the determined level of urgency, wherein the priority being set by ordering, ranking and filtering the one or more messages and the one or more users based on the level of urgency and determining one or more behavioral attributes of one or more users and wherein the one or more behavioral attributes comprises a measure of urgency for the user and a frequency of sending of urgent messages of the one or more messages.

13. The computer program product as recited in claim 11, wherein the computer readable program when executed on the computer causes the computer to perform a further step of updating the plurality of parameters associated with the user and the user profile.

14. The computer program product as recited in claim 11, wherein the computer readable program when executed on the computer causes the computer to perform a further step of calibrating the user profile based on monitoring a real time variation in the plurality of parameters.

15. The computer program product as recited in claim 11, wherein the computer readable program when executed on the computer causes the computer to perform a further step of generating a speech processing based auto response and an auto notification of relevant device measurements.

16. An interactive messaging system for enabling conversation between one or more users through one or more messages, the interactive messaging system comprising:

a receiving module in a processor, the receiving module being configured to receive the one or more messages on a communication device associated with the user of the one or more users, wherein the one or more messages being received in real time;

a determination module in the processor, the determination module being configured to determine a level of urgency associated with each of the one or more messages in real time, wherein the level of urgency being determined by analyzing each of the one or more messages, wherein the analyzing being done based on mining of sentiments associated with each of the one or more messages and a user profile associated with the user of the one or more users and wherein the user profile being based on a plurality of parameters;

a conveying module in the processor, the conveying module being configured to convey a determined level of urgency associated with the one or more messages to the user of the one or more users in the real time, wherein the conveying being done for prompting the user about a message of the one or more messages having a higher level of urgency, wherein the conveying being done based on an analysis of the one or more messages and wherein the level of urgency being conveyed through a first plurality of techniques; and

a reverting module in the processor, the reverting module being configured to revert to the message of the one or more messages having the higher level of urgency, wherein the reverting being done based on a preference set by the user and wherein the reverting being done through a second plurality of techniques.

17. The interactive messaging system as recited in claim 16, further comprising a setting module in the processor. The setting module being configured to set a priority level associated with each of the one or more received messages, wherein the priority level being set based on the determined level of urgency, wherein the priority being set by ordering, ranking and filtering the one or more messages and the one or more users based on the level of urgency and determining one or more behavioral attributes of one or more users and wherein the one or more behavioral attributes comprises a measure of urgency for the user and a frequency of sending of urgent messages of the one or more messages.

18. The interactive messaging system as recited in claim 16, further comprising an updating module in the processor, the updating module being configured to update the plurality of parameters associated with the user and the user profile.

19. The interactive messaging system as recited in claim 16, further comprising a calibration module in the processor, the calibration module being configured to calibrate the user profile based on monitoring a real time variation in the plurality of parameters, wherein the plurality of parameters comprises a past interaction of the user of the one or more users with a corresponding sender, a past interaction of the user with a group of senders, a preference settings of the user of the one or more users, number of messages associated with each corresponding sender, duration of messaging associated with each of the corresponding sender, a time period associated with a conversation with each of the corresponding sender, an identity of sender, a mapping of trigger words and a variation in typing.

20. The interactive messaging system as recited in claim 16, further comprising a generation module in the processor, the generation module being configured to generate a speech processing based auto response and an auto notification of relevant device measurements.