SYSTEM, METHOD, AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIA FOR SECURE DISCRETE COMMUNICATION WITH PHARMACIST OF RETAIL STORE

• US 20170220763A1
• Filed: 01/28/2016
• Published: 08/03/2017
• Est. Priority Date: 01/28/2016
• Status: Abandoned Application

• Current Assignee: Walmart Apollo, LLC (WalMart Inc.)
• Original Assignee: Wal-Mart Stores Texas LLC (WalMart Inc.)
• Inventors: Toupin, Justin, Diepenbrock, Nathan Thomas
• Application Number:
  US15/009,583
• Publication Number:
  US 20170220763A1
• Time in Patent Office: Days
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 20/10 relating to drugs or medications, e.g. for ensuring correct administration to patients
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

A system, method, and non-transitory computer-readable storage media includes a computer system configured to receive input from and provide output on a mobile computer application for a retail store running on a mobile computing device of a customer. The computer system is also configured to allow the customer to discretely communicate through the mobile computer application with a pharmacist in a pharmacy of the retail store.

Claims

1. A system comprising:

a computer system configured to receive input from and provide output to a mobile computer application for a retail store running on a mobile computing device of a customer;

the computer system being configured to allow the customer to discretely communicate the input and receive the output through the mobile computer application with a pharmacist in a pharmacy of the retail store.

2. A system as set forth in claim 1 wherein said computer system includes a communication server to transmit and receive communications to and from the mobile computing device of a customer.

3. A system as set forth in claim 2 wherein said computer system includes a secure communication line between the communication server and the mobile computer application on the mobile computing device for communication between the customer and the pharmacist.

4. A system as set forth in claim 1 wherein the communication comprises texting.

5. A system as set forth in claim 1 wherein the communication comprises instant messaging.

6. A system as set forth in claim 1 wherein the mobile computing device comprises a smart phone or tablet.

7. A system as set forth in claim 1 wherein the mobile computing device comprises a kiosk.

8. A system as set forth in claim 1 wherein all communication is conducted through the mobile computer application.

9. A system as set forth in claim 8 wherein the name of the customer is provided as part of the communication.

10. A system as set forth in claim 8 wherein the location of the retail store is provided as part of the communication.

11. A method comprising the steps of:

receiving, by a computer system, input from and provide output to a mobile computer application for a retail store running on a mobile computing device of a customer; and

allowing the customer to discretely communicate the input and receive the output through the mobile computer application with a pharmacist in a pharmacy of the retail store.

12. A method as set forth in claim 11 including the steps of providing a communication server to transmit and receive communications to and from the mobile computing device of the customer.

13. A method as set forth in claim 11 including the steps of providing a secure communication line between the communication server and the mobile computer application on the mobile computing device for communication between the customer and the pharmacist in the retail store.

14. A method as set forth in claim 11 including the steps of texting the communication by the customer on the mobile computing device.

15. A method as set forth in claim 11 including the steps of instant messaging the communication by the customer on the mobile computing device.

16. A method as set forth in claim 11 including the steps of providing the mobile computing device comprises a smart phone or tablet.

17. A method as set forth in claim 11 including the steps of providing the mobile computing device as a kiosk.

18. A method as set forth in claim 11 including the steps of conducting all communication through the mobile computer application.

19. A method as set forth in claim 18 including the steps of providing the name of the customer as part of the communication.

20. A method as set forth in claim 18 including the steps of providing the location of the retail store as part of the communication.

21. One or more non-transitory computer-readable storage media, having computer- executable instructions embodied thereon, wherein when executed by at least one processor, the computer-executable instructions cause the processor to:

receive input from and provide output to a mobile computer application for a retail store running on a mobile computing device of a customer; and

allow the customer to discretely communicate the input and receive the output through the mobile computer application with a pharmacist in a pharmacy of the retail store.