SYSTEM AND METHOD FOR LOCATING NEARBY VEHICLE SERVICE PROVIDERS

• US 20170228709A1
• Filed: 02/05/2016
• Published: 08/10/2017
• Est. Priority Date: 02/05/2016
• Status: Abandoned Application

• Current Assignee: Harpreet S. Dhaliwal
• Original Assignee: Harpreet S. Dhaliwal
• Inventors: Dhaliwal, Harpreet S.
• Application Number:
  US15/016,428
• Publication Number:
  US 20170228709A1
• Time in Patent Office: Days
• CPC Class Codes: G06Q 20/18 involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
• CPC Class Codes: G06Q 20/3223 Realising banking transactions through M-devices
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services

Abstract

A system and method for locating nearby vehicle service providers is disclosed. The method includes obtaining location information from a vehicle operator'"'"'s mobile device that is used in vehicle breakdown situation to make a service request. The location information is used to determine a list of nearby service providers that are capable of assisting. Preferably, pricing information is provided so that the vehicle operator can select and pay the service provider from the mobile device in order to quickly return the vehicle to operational service.

Claims

1. A method for locating nearby vehicle service providers, the method comprising:

obtaining location information from a location service by a mobile device;

sending a vehicle service request to a server over a network from the mobile device, the vehicle service request containing the location information;

determining a list of nearest vehicle service providers capable of responding to the vehicle service request;

providing the list of nearest vehicle service providers to the mobile device;

obtaining a selected vehicle servicer provider from the mobile device; and

dispatching the selected vehicle service provider.

2. The method of claim 1, wherein obtaining a selected vehicle service provider further comprises receiving a payment confirmation from a payment processor.

3. The method of claim 2, wherein the list of nearest vehicle service providers includes pricing information.

4. The method of claim 1, wherein determining a list of nearest vehicle service providers matches vehicle service provider capabilities with the service request.

5. The method of claim 4, wherein the vehicle service request has a vehicle service request type.

6. The method of claim 4, wherein the vehicle service request type specifies a vehicle part requiring service.

7. The method of claim 1, wherein the vehicle service request contains vehicle identification information obtained by the mobile device.

8. The method of claim 7, wherein the vehicle service request contains vehicle diagnostic data.

9. The method of claim 1, wherein at least one vehicle service provider has a corresponding mobile device that provides vehicle service provider location information to the server for use in determining the list of nearest vehicle service providers to the location information in the service request.

10. The method of claim 1, wherein the location service comprises a satellite navigation system receiver of the mobile device.

11. The method of claim 1, wherein the selected vehicle service provider is dispatched to the location information obtained by the mobile device.

12. The method of claim 11, wherein at least one of the vehicle service provider has a dispatch device that provides updated service vehicle location information to the server, and the updated service vehicle location information is used to determine the list of nearest vehicle service providers.

13. A system for locating nearby vehicle service providers, the system comprising:

a mobile device having a memory for storing instructions and a processor for executing the instructions to;

obtain location information from a location service;

send a vehicle service request to a server over a network, the vehicle service request containing the location information; and

obtain a selected vehicle servicer provider

a server having a memory for storing instructions and a processor for executing the instructions to;

determine a list of nearest vehicle service providers capable of responding to the vehicle service request;

provide the list of nearest vehicle service providers to the mobile device; and

dispatch the selected vehicle service provider.