DEVICES AND METHODS FOR EFFICIENT EMERGENCY CALLING

• US 20170245130A1
• Filed: 05/05/2017
• Published: 08/24/2017
• Est. Priority Date: 12/17/2015
• Status: Active Grant

• Current Assignee: Rapidsos, Inc.
• Original Assignee: Rapidsos, Inc.
• Inventors: MEHTA, Anil, MARTIN, Michael John, HORELIK, Nicholas Edward, BOZIK, Matthew, Kolodziej, Kris
• Granted Patent: US 10,136,294 B2
• Time in Patent Office: Days
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 17/00 Speaker identification or verification techniques
• CPC Class Codes: G10L 2015/223 Execution procedure of a spoken command
• CPC Class Codes: H04M 1/236 including keys on side or rear faces
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/72424 with manual activation of emergency-service functions
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 2250/10 including a GPS signal receiver
• CPC Class Codes: H04M 2250/12 including a sensor for measuring a physical value, e.g. temperature or motion telephones including GPS signal receivers H04M2250/10
• CPC Class Codes: H04M 2250/22 including a touch pad, a touch sensor or a touch detector digitizers for touch screens G06F3/041
• CPC Class Codes: H04M 2250/52 including functional features of a camera constructional features concerning the integration of cameras in portable phones H04M1/0264
• CPC Class Codes: H04M 2250/68 with means for recording information, e.g. telephone number during a conversation recording of telephone conversations H04M1/656
• CPC Class Codes: H04M 2250/74 with voice recognition means voice activated dialling H04M1/271; voice recognition algorithms G10L15/00
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 64/00 Locating users or terminals or network equipment for network management purposes, e.g. mobility management
• CPC Class Codes: H04W 76/50 for emergency connections
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

Disclosed are devices, systems, methods, and media for efficient emergency calling using digital devices. In some embodiments, a user is able to make an emergency call by a one-touch or dual-touch process. An authentication process may reduce inadvertent and unauthorized emergency calling. Persistent emergency buttons are also disclosed that may be used for calling emergency in different states of the device.

Claims

1. A method of sending an emergency alert in response to one or more voice commands, the method comprising:

(a) receiving, by a digital processing device, one or more voice commands indicative of an emergency;

(b) obtaining, by the digital processing device, user authentication for establishing a communication link with an emergency service;

(c) establishing, by the digital processing device, the communication link with the emergency service;

(d) sending, by the digital processing device, an emergency alert comprising a request for emergency assistance to the emergency service; and

(e) providing, by the digital processing device, at least two device modes comprising an active mode characterized by a display of the digital processing device being powered on and an inactive mode characterized by the display of the digital processing device being powered off, wherein the digital processing device is configured to send the emergency alert to the emergency service in response to the one or more voice commands received during active mode and inactive mode.

2. The method of claim 1, further comprising providing, by the digital processing device, location information for the digital processing device to the emergency service.

3. The method of claim 1, wherein user authentication is provided by the one or more voice commands.

4. The method of claim 3, wherein the one or more voice commands is a single voice command.

5. The method of claim 1, wherein a user provides user authentication by confirming the emergency.

6. The method of claim 1, further comprising providing, by the digital processing device, an emergency mode characterized by an established communication link with the emergency service, wherein a display of the digital processing device presents at least one interactive element for communicating with the emergency service.

7. The method of claim 1, wherein the one or more voice commands indicative of an emergency is predefined by a user.

8. A digital processing device comprising at least one processor, a memory, a user interface, a display, and instructions executable by the at least one processor to create an emergency alert application comprising:

(a) an interface module receiving one or more voice commands indicative of an emergency from the user interface;

(b) an authentication module obtaining user authentication for establishing a communication link with an emergency service;

(c) a communication module establishing the communication link with the emergency service after the one or more voice commands indicative of an emergency is authenticated, and sending an emergency alert comprising a request for emergency assistance to the emergency service; and

(d) at least two device modes comprising an active mode characterized by the display being powered on, and an inactive mode characterized by the display being powered off, wherein the digital processing device is configured to send the emergency alert to the emergency service in response to the one or more voice commands received during active and inactive mode.

9. The digital processing device of claim 8, wherein the device further comprises a location component for obtaining location information for the device, and wherein the communication module provides the location information for the digital processing device to the emergency service.

10. The digital processing device of claim 8, wherein user authentication is provided by the one or more voice commands.

11. The digital processing device of claim 10, wherein the one or more voice commands is a single voice command.

12. The digital processing device of claim 8, wherein a user provides user authentication by confirming the emergency.

13. The digital processing device of claim 8, wherein the digital processing device further comprises an emergency mode characterized by an established communication link with the emergency service, wherein the display presents at least one interactive element for communicating with the emergency service.

14. The digital processing device of claim 8, wherein the one or more voice commands indicative of an emergency is predefined by a user.

15. A non-transitory computer-readable storage media encoded with a computer program including instructions executable by at least one processor to create an emergency alert application, the application comprising:

(a) an interface module receiving one or more voice commands indicative of an emergency;

(b) an authentication module obtaining user authentication for establishing a communication link with an emergency service;

(c) a communication module establishing the communication link with the emergency service after the one or more voice commands indicative of an emergency is authenticated, and sending an emergency alert comprising a request for emergency assistance to the emergency service; and

(d) at least two device modes comprising an active mode characterized by a display of the digital processing device being powered on, and an inactive mode characterized by the display of the digital processing device being powered off, wherein the digital processing device is configured to send the emergency alert to the emergency service in response to the one or more voice commands received during active and inactive mode.

16. The media of claim 15, wherein the communication module provides location information for the digital processing device to the emergency service.

17. The media of claim 15, wherein user authentication is provided by the one or more voice commands.

18. The media of claim 17, wherein the one or more voice commands is a single voice command.

19. The media of claim 15, wherein a user provides user authentication by confirming the emergency.

20. The media of claim 15, wherein the application further comprises an emergency mode characterized by an established communication link with the emergency service, wherein the display presents at least one interactive element for communicating with the emergency service.