SYSTEM AND METHOD FOR AUTOMATED PATTERN BASED ALERT GENERATION
First Claim
1. A system for alerting a third party device according to a result of automated evaluation of a received response packet according to at least one pattern in the data packet, the system comprising:
- memory comprising;
a pattern database containing data defining at least two data patterns of tokens;
a model database comprising a model for generating an evaluative output for the received response packet;
a user device comprising;
a network interface configured to exchange data with a content management server via a communication network; and
an I/O subsystem configured to convert electrical signals to user interpretable outputs user interface;
the content management server, wherein the content management server is configured to;
receive the response packet from the user device, wherein the response packet comprises a user generated text string forming a plurality of words;
receive data from the pattern database, wherein the data from the pattern database defines at least two data patterns of tokens;
automatically generate a binary value for each of the at least two data patterns of tokens, wherein the binary value automatically generated for each of the at least two data patterns of tokens comprises one of;
a first binary value indicative of the presence of the data pattern in the response packet; and
a second binary value indicative of the absence of the data pattern in the response packet;
automatically generate an evaluation of the response packet based on the binary value generated for each of the at least two data patterns of tokens by applying the automatically generated binary values to the model; and
generate and send an alert to a supervisor device when the evaluation is below a threshold value; and
a supervisor device comprising;
a network interface configured to exchange data with the content management server via the communication network; and
an I/O subsystem configured to convert electrical signals to user interpretable outputs user interface;
wherein the supervisor device is configured to receive the alert from the content management server and automatically provide alert data to the user via the I/O subsystem in response to receipt of the alert, wherein the alert data identifies at least one aspect of the response packet and the user of the user device.
1 Assignment
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Accused Products
Abstract
Systems and methods for alerting a third party device according to a result of automated evaluation of a received response packet according to at least one pattern in the data packet are disclosed herein. The system can include a memory having a pattern database and a model database. The system can further include a user device and a content management server. The content management server can receive a response packet and identify one or several patterns within the response packet. Based on the presence or absence of these one or several patterns in the response packet, the content management server can generate an evaluation of the response packet and generate and send an alert with the results of the evaluation.
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Citations
17 Claims
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1. A system for alerting a third party device according to a result of automated evaluation of a received response packet according to at least one pattern in the data packet, the system comprising:
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memory comprising; a pattern database containing data defining at least two data patterns of tokens; a model database comprising a model for generating an evaluative output for the received response packet; a user device comprising; a network interface configured to exchange data with a content management server via a communication network; and an I/O subsystem configured to convert electrical signals to user interpretable outputs user interface; the content management server, wherein the content management server is configured to; receive the response packet from the user device, wherein the response packet comprises a user generated text string forming a plurality of words; receive data from the pattern database, wherein the data from the pattern database defines at least two data patterns of tokens; automatically generate a binary value for each of the at least two data patterns of tokens, wherein the binary value automatically generated for each of the at least two data patterns of tokens comprises one of;
a first binary value indicative of the presence of the data pattern in the response packet; and
a second binary value indicative of the absence of the data pattern in the response packet;automatically generate an evaluation of the response packet based on the binary value generated for each of the at least two data patterns of tokens by applying the automatically generated binary values to the model; and generate and send an alert to a supervisor device when the evaluation is below a threshold value; and a supervisor device comprising; a network interface configured to exchange data with the content management server via the communication network; and an I/O subsystem configured to convert electrical signals to user interpretable outputs user interface; wherein the supervisor device is configured to receive the alert from the content management server and automatically provide alert data to the user via the I/O subsystem in response to receipt of the alert, wherein the alert data identifies at least one aspect of the response packet and the user of the user device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for alerting a third party device according to a result of automated evaluation of a received response packet according to at least one pattern in the data packet, the method comprising:
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receiving a response packet at a content management server from a user device via a communications network, wherein the response packet comprises a user generated text string forming a plurality of words; receiving data from a pattern database, wherein the data from the pattern database defines at least two data patterns of tokens; automatically generating a binary value for each of the at least two data patterns of tokens with the content management server, wherein the binary value automatically generated for each of the at least two data patterns of tokens comprises one of;
a first binary value indicative of the presence of the data pattern in the response packet; and
a second binary value indicative of the absence of the data pattern in the response packet;automatically generating an evaluation of the response packet based on the binary value generated for each of the at least two data patterns of tokens by applying the automatically generated binary values to a model for generating an evaluative output for the received response packet; and generating and sending an alert to a supervisor device when the evaluation triggers an alert status. - View Dependent Claims (12, 13)
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14. The method of claim 14, wherein identifying patterns in each of the performance groups comprises:
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selecting a response packet; tokenizing the text string of the response packet, wherein the text string is tokenized such that a token is associated with a word; and extracting pattern data from the tokenized text string. - View Dependent Claims (15, 16, 17)
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Specification