Activity Stream Based Interaction

• US 20170262138A1
• Filed: 05/31/2017
• Published: 09/14/2017
• Est. Priority Date: 06/21/2012
• Status: Active Grant

• Current Assignee: Open Text Corporation
• Original Assignee: Open Text Corporation
• Inventors: Van Rotterdam, Jeroen, Frankel, Gary
• Granted Patent: US 10,510,048 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 9/54 Interprogram communication
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications
• CPC Class Codes: G06F 9/546 Message passing systems or structures, e.g. queues
• CPC Class Codes: G06F 9/547 Remote procedure calls [RPC]; Web services
• CPC Class Codes: G06F 9/548 Object oriented; Remote method invocation [RMI] non-remote method invocation G06F9/449
• CPC Class Codes: G06N 5/025 Extracting rules from data
• CPC Class Codes: G06N 5/04 Inference or reasoning models
• CPC Class Codes: G06N 5/047 Pattern matching networks; Rete networks
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: H04N 7/15 Conference systems

Abstract

An activity stream based interaction model and systems implementing such a model are disclosed. In various embodiments, a text-based tag is recognized in a received communication stream, such as an activity stream. An action indicated by text included in the tag is determined and performed in response to receiving the tag. In some embodiments, a tag to be inserted into the communication stream may be determined automatically by a machine or a process running on a machine, for example a workflow engine.

Claims

1. A system, comprising:

a communication interface configured to receive an activity stream for real time communications between participants in a collaboration; and

a processor coupled to the communication interface and configured to maintain a mapping of text-based tags to application actions, recognize in the activity stream a text-based tag, determine an action indicated by text included in the tag based on the mapping, and perform the action in response to receiving the tag, the action comprising performing an operation with respect to a document in a shared content management repository.

2. The system of claim 1, wherein the action comprises retrieving the document for display in a display element of a user interface application.

3. The system of claim 2, wherein the document is determined by an application context of the user interface application.

4. The system of claim 2, wherein the user interface application comprises an activity stream element to display the activity stream.

5. The system of claim 1, wherein the action comprises checking out the document.

6. The system of claim 1, wherein the processor is further configured to determine a text-based tag to be included in the activity stream and to insert the determined text-based tag into the communication stream.

7. The system of claim 6, wherein the processor is further configured to insert the determined text-based tag into the activity stream at least in part by communicating via the communication interface data comprising the determined text-based tag.

8. The system of claim 7, wherein the system comprises a workflow engine and the determined text-based tag is configured to cause a remote system that receives the activity stream to notify a user of the remote system of an event or other data associated with the work flow.

9. The system of claim 7, wherein the system comprises a workflow engine and the determined text-based tag is configured to cause a remote system that receives the communication stream to prompt a user of the remote system to perform a task associated with the work flow.

10. The system of claim 7, wherein the system comprises a workflow engine and the determined text-based tag is configured to cause a remote system that receives the communication stream to display to a user of the remote system content associated with the work flow.

19. The system of claim 5, wherein the system comprises a workflow engine and the determined text-based tag is configured to cause the remote system to perform a task associated with the work flow.

20. The system of claim 5, wherein the system comprises a workflow engine and the determined text-based tag is configured to cause the remote system display to a user of the remote system content associated with the work flow.

11. A computer program product comprising a non-transitory computer readable medium storing instructions executable to:

maintain a mapping of text-based tags to application actions;

receive from a remote system, via communication interface, an activity stream for real time communications between participants in a collaboration; and

recognize in the activity stream a text-based tag, determine an action indicated by text included in the tag based on the mapping; and

perform the action in response to receiving the tag, the action comprising performing an operation with respect to a document in a shared content management repository.

12. The computer program product of claim 11, wherein the action comprises retrieving the document for display in a display element of a user interface application.

13. The computer program product of claim 12 wherein the document is determined by an application context of the user interface application.

14. The computer program product of claim 12, wherein the user interface application comprises an activity stream element to display the activity stream.

15. The computer program product of claim 11, wherein the action comprises checking out the document.

16. The computer program product of claim 11, further comprising instructions executable to determine a text-based tag to be included in the activity stream and insert the determined text-based tag into the communication stream.

17. The program product of claim 16 wherein the instructions are executable to insert the determined text-based tag into the activity stream at least in part by communicating via the communication interface data comprising the determined text-based tag.

18. The system of claim 17, wherein the determined text-based tag is configured to cause the remote system to notify a user of the remote system of an event or other data associated with the work flow.