REMOTE SYSTEM MONITOR

• US 20170289268A1
• Filed: 03/29/2016
• Published: 10/05/2017
• Est. Priority Date: 03/29/2016
• Status: Active Grant

• Current Assignee: Experian Health, Inc. (Experian plc)
• Original Assignee: Experian Health, Inc. (Experian plc)
• Inventors: Behunin, Romie
• Granted Patent: US 10,122,799 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 9/452 Remote windowing, e.g. X-Window System, desktop virtualisation protocols for virtual reality H04L67/131
• CPC Class Codes: H04L 43/0876 Network utilisation, e.g. volume of load or congestion level
• CPC Class Codes: H04L 63/0815 providing single-sign-on or federations
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/142 Managing session states for stateless protocols; Signalling session states; State transitions; Keeping-state mechanisms

Abstract

Aspects described herein pertain to monitoring and automatic re-instantiation of a communication session using a monitoring system and/or device and one or more remote systems and/or devices. If a disruption in a communication session occurs, an automated reconnect agent executable can execute on one or more of the remote systems and/or devices to automatically re-instantiate the communication session without or absent requiring human intervention. For example, the automated reconnect agent executable can use automatic reconnect parameters to automatically re-instantiate a pre-existing communication session without or absent requiring a human operator to reenter login or other authentication credentials or engage in some other form of authorization or authentication in order to reestablish the communication session between a monitoring system and/or device and one or more remote systems and/or devices.

Claims

1. A machine comprising:

a power supply;

a network interface;

memory; and

a processor operable to;

power up the machine via the power supply;

establish a communicative coupling including performing one or more authenticating operations before establishing a monitored session with one or more remote processing systems via the network interface;

transmit automated reconnect parameters for the monitored session to the one or more remote processing systems in response to a communication from the one or more remote processing systems;

automatically attempt to reestablish the monitored session after a disruption in communications between the machine and the one or more remote processing systems by receiving a reconnect communication from an automated reconnect agent executable executing on the one or more remote processing systems and using the automated reconnect parameters to re-instantiate the monitored session without requiring further authentication.

2. The machine of claim 1, further comprising a communication coupling with a different monitor machine used to monitor the machine.

3. The machine of claim 1, further operable to automatically reconnect to the one or more remote processing systems and to receive an electronic notification if automatic reconnect is not possible.

4. The machine of claim 1, further operable to save a session state of the monitored session before the disruption.

5. The machine of claim 1, further operable to use an electronic response string to log back into the one or more remote processing systems and reconnect without requiring a user to re-authenticate.

6. The machine of claim 1, further operable to control a plurality of remote sessions simultaneously.

7. The machine of claim 1, further operable to transmit the automated reconnect parameters with a configuration file.

8. The machine of claim 1, further operable to use a tile option to tile a plurality of monitored sessions for simultaneous display.

9. The machine of claim 8, further operable to perform polling operations and active logging of connection status for each of the plurality of monitored sessions.

10. A system comprising:

a computer and communication network; and

a first machine and a second machine coupled to the computer and communication network that operates to establish a communicative coupling that includes performing one or more authenticating operations before establishing a monitored session between the first machine and the second machine, wherein the first machine operates to transmit automated reconnect parameters for the monitored session to the second machine and the second machine operates to automatically attempt to reestablish the monitored session after a disruption in communications between the first machine and the second machine by sending a reconnect communication from an automated reconnect agent executable executing on the second machine that uses the automated reconnect parameters to re-instantiate the monitored session without requiring further authentication by the second machine.

11. The system of claim 10, further configured to transmit the automated reconnect parameters to the second machine as part of an electronic eligibility response to an electronic eligibility request.

12. The system of claim 10, further comprising a redundant machine to monitor the first machine and act as a failover machine if the first machine becomes inoperable or otherwise non-communicative.

13. The system of claim 10, further configured to use an electronic response string to log back into the second machine and reconnect without requiring a user to login again.

14. The system of claim 10, further configured to use the automated reconnect parameters that include one or more of a session name to identify the monitored session, a user name to identify one or more users associated with the monitored session, a session identifier (ID) to identify the monitored session, a server name to identify a session host if used, a connect parameter to track connection settings of the monitored session, a reconnect attempt count parameter to track a number of reconnect attempts, and a state parameter to track state information of the monitored session.

15. The system of claim 14, further configured to:

send a configuration file to the second machine with the automated reconnect parameters;

use the reconnect attempt count parameter to track a number of reconnect attempts by the second machine; and

send an electronic notification when the second machine is unable to re-instantiate the monitored session according to the reconnect attempt count parameter.

16. The system of claim 10, further configured to save a session state of the monitored session.

17. The system of claim 10, further configured to control a plurality of remote sessions simultaneously.

18. A method comprising:

powering up a monitor machine via the power supply and connecting to a network;

establishing a communicative coupling over the network including performing one or more authenticating operations before establishing a monitored session between the monitor machine and one or more remote processing systems;

transmitting automated reconnect parameters for the monitored session to the one or more remote processing systems;

automatically attempting to reestablish the monitored session after a disruption in communications between the monitor machine and the one or more remote processing systems by receiving a reconnect communication from an automated reconnect agent executable executing on the one or more remote processing systems and using the automated reconnect parameters to re-instantiate the monitored session without requiring further authentication.

19. The method of claim 18, further comprising attempting to automatically reconnect a number of times and transmitting an electronic notification when unable to automatically reconnect according to a reconnect attempt count parameter.

20. The method of claim 18, further comprising deploying a redundant monitor machine to monitor the monitor machine.