LABOR FLEXIBILITY ASSESSMENT SYSTEM FOR A DOCUMENT MANAGEMENT SYSTEM

• US 20170293875A1
• Filed: 04/07/2016
• Published: 10/12/2017
• Est. Priority Date: 04/07/2016
• Status: Active Grant

• Current Assignee: Conduent Business Services, LLC (Conduent, Inc.)
• Original Assignee: Conduent Business Services, LLC (Conduent, Inc.)
• Inventors: Rai, Sudhendu, Ettam, Ranjit Kumar
• Granted Patent: US 10,445,679 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 16/20 of structured data, e.g. relational data
• CPC Class Codes: G06F 3/1285 Remote printer device, e.g. being remote from client or server
• CPC Class Codes: G06F 3/1288 in client-server-printer device configuration
• CPC Class Codes: G06F 40/58 Use of machine translation, e.g. for multi-lingual retrieval, for server-side translation for client devices or for real-time translation
• CPC Class Codes: G06N 20/00 Machine learning
• CPC Class Codes: G06Q 10/04 Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem" market predictions or forecasting for commercial activities G06Q30/0202
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/067 Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0202 Market predictions or forecasting for commercial activities

Abstract

A system for determining a labor flexibility level for a document management system that meets a performance level of a full-flexibility level and is within one or more threshold limits includes a document management system having a plurality of print production devices, an electronic device in communication with the document management system, and a computer-readable storage medium having one or more programming instructions. The document management system is associated with a plurality of operators who each possess one or more skill sets for operating one or more of the print production devices.

Claims

1. A system for determining a labor flexibility level for a document management system that meets a performance level of a full-flexibility level and is within one or more threshold limits, the system comprising:

a document management system comprising a plurality of print production devices, wherein the document management system is associated with a plurality of operators who each possess one or more skill sets for operating one or more of the print production devices;

an electronic device in communication with the document management system;

a computer-readable storage medium comprising one or more programming instructions that, when executed cause the electronic device to;

identify a fully-flexible configuration of the document management system as a current configuration, wherein the fully-flexible configuration represents a configuration where each of the plurality of operators possesses every skill set necessary to operate each print production device,

determine a performance level value for the current configuration,

identify a set of possible configurations of the document management system, wherein each possible configuration represents a configuration where one or more of the plurality of operators possesses fewer than every skill set,

for each possible configuration in the set;

select a possible configuration from the set,

determine whether the selected possible configuration should replace the current configuration based on the performance level value associated with the current configuration, a performance level value associated with the selected possible configuration, and a performance threshold limit,

in response to determining whether the selected possible configuration should replace the current configuration, replace the current configuration with the selected possible configuration, and

present to a user the current configuration as a recommended configuration for the document management system, wherein the current configuration indicates which operators should be cross-trained with which skill sets.

2. The system of claim 1, wherein the one or more programming instructions that, when executed cause the electronic device to determine a fully-flexible performance level value for the fully-flexible configuration comprises one or more programming instructions that, when executed, cause the electronic device to perform a simulation of an operation of the current configuration using at least a portion of historical print job information.

3. The system of claim 1, wherein the one or more programming instructions that, when executed cause the electronic device to determine whether the selected possible configuration should replace the current configuration comprise one or more programming instructions that, when executed, cause the electronic device to:

determine the performance value associated with the selected possible configuration;

identify the performance threshold limit that represents a threshold value of one or more performance parameters;

determine whether the performance value associated with the selected possible configuration does not exceed a sum of the performance level value associated with the current configuration and the performance threshold limit.

4. The system of claim 3, wherein the computer-readable storage medium further comprises one or more programming instructions that, when executed cause the electronic device to:

in response to determining that the performance value associated with the selected possible configuration does not exceed a sum of the performance level value associated with the current configuration and the performance threshold limit;

determine a cross-training cost associated with the current configuration,

determine a cross-training cost associated with the selected possible configuration,

determine a difference between the cross-training cost associated with the selected possible configuration and the cross-training cost associated with the current configuration, and

in response to the difference being less than zero, determine that the selected possible configuration should replace the current configuration.

5. The system of claim 4, wherein the one or more programming instructions that, when executed, cause the electronic device to determine a cross-training cost associated with the current configuration comprise one or more programming instructions that, when executed, cause the electronic device to perform a simulation of an operation of the current configuration using at least a portion of historical print job information.

6. The system of claim 4, wherein the one or more programming instructions that, when executed, cause the electronic device to determine a cross-training cost associated with the selected possible configuration comprise one or more programming instructions that, when executed, cause the electronic device to perform a simulation of an operation of the selected possible configuration using at least a portion of historical print job information.

7. A method for determining a labor flexibility level for a document management system that meets a performance level of a full-flexibility level and is within one or more threshold limits, the method comprising:

identifying, by an electronic device, a fully-flexible configuration of a document management system as a current configuration, wherein the document management system comprises a plurality of print production devices, wherein the document management system is associated with a plurality of operators who each possess one or more skill sets for operating one or more of the print production devices, wherein the fully-flexible configuration represents a configuration where each of the plurality of operators possesses every skill set necessary to operate each print production device;

determining a performance level value for the current configuration;

identifying a set of possible configurations of the document management system, wherein each possible configuration represents a configuration where one or more of the plurality of operators possesses fewer than every skill set;

for each possible configuration in the set;

selecting a possible configuration from the set,

determining whether the selected possible configuration should replace the current configuration based on the performance level value associated with the current configuration, a performance level value associated with the selected possible configuration, and a performance threshold limit,

in response to determining whether the selected possible configuration should replace the current configuration, replacing the current configuration with the selected possible configuration, and

presenting to a user the current configuration as a recommended configuration for the document management system, wherein the current configuration indicates which operators should be cross-trained with which skill sets.

8. The method of claim 7, wherein determining a fully-flexible performance level value for the fully-flexible configuration comprises performing a simulation of an operation of the current configuration using at least a portion of historical print job information.

9. The method of claim 7, wherein determining whether the selected possible configuration should replace the current configuration comprises:

determining the performance value associated with the selected possible configuration;

identifying the performance threshold limit that represents a threshold value of one or more performance parameters; and

determining whether the performance value associated with the selected possible configuration does not exceed a sum of the performance level value associated with the current configuration and the performance threshold limit.

10. The method of claim 9, further comprising:

in response to determining that the performance value associated with the selected possible configuration does not exceed a sum of the performance level value associated with the current configuration and the performance threshold limit;

determining a cross-training cost associated with the current configuration,

determining a cross-training cost associated with the selected possible configuration,

determining a difference between the cross-training cost associated with the selected possible configuration and the cross-training cost associated with the current configuration, and

in response to the difference being less than zero, determining that the selected possible configuration should replace the current configuration.

11. The method of claim 10, wherein determining a cross-training cost associated with the current configuration comprises performing a simulation of an operation of the current configuration using at least a portion of historical print job information.

12. The method of claim 10, wherein determining a cross-training cost associated with the selected possible configuration comprises performing a simulation of an operation of the selected possible configuration using at least a portion of historical print job information.