System and Method for providing validated and verifiable passenger airline survey information

• US 20170293920A1
• Filed: 04/06/2017
• Published: 10/12/2017
• Est. Priority Date: 04/06/2016
• Status: Abandoned Application

• Current Assignee: Joe Leader
• Original Assignee: Joe Leader
• Inventors: Leader, Joe
• Application Number:
  US15/481,397
• Publication Number:
  US 20170293920A1
• Time in Patent Office: Days
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/42 for mass transport vehicles, e.g. buses, trains or aircraft

Abstract

A system and method for providing airline passenger satisfaction survey information and verifying location of the device completing the survey.

Claims

1. A system for receiving and validating consumer information specific to an airline flight, said system comprising:

a local client computer configured to locate target mobile computing devices located within a specific aircraft;

a configuration to exclude mobile computing devices present outside said aircraft;

a communications query configured to initiate communication to said target mobile computing devices by providing a push notification to all said devices when airplane mode is disabled upon landing, wherein said communication being configured for the passenger to receive and transmit information about the consumer experience on their currently finishing flight;

said transmitted information including information about consumer flight experience and at least one of PNR cross-referenced with Geo located data either via GPS system or triangulated mobile device location based upon cell tower origin and destination;

providing information from said transmission to said client computer.

2. The system of claim 1 further comprising an output including verification data of said transmitted information wherein said verification includes verifying the time location and device sending said transmitted information.

3. The system of claim 1 wherein said client computer is configured to detect a cell transmission query from a mobile computing device within said aircraft and send said push notification before communication is initiated.

4. A method for providing validated and verifiable passenger airline survey information, said method comprising the steps of:

providing a system of claim 1;

switching an Internet enabled device from airplane mode to non-airplane mode while said device is switched while a user of said device is on a recently landed airline flight;

verifying a physical location of said device by either GPS system or triangulated mobile device location based upon cell tower origin and destination;

providing a system operatively associated with said client computer on said airline flight that detects said switching;

transmitting passenger consumer survey information from said system to said device;

transmitting responses to said consumer survey information from said device to said system;

compiling an aggregate file of said consumer survey information;

providing output information of said responses and physical location.

5. The method of claim 4 wherein said output information is provided to and verified by a third party.