SYSTEM AND METHOD FOR SUPPORTING OPERATIONS IN A RETAIL STORE
First Claim
Patent Images
1. An order collection support system for use in a retail store, comprising:
- a locator beacon configured to detect a customer device which is proximate to the locator beacon and to receive identity information from the customer device;
a server device coupled to the locator beacon by a communication network and configured to receive the identity information from the locator beacon and to retrieve, based on the identity information, order information stored previously in the server device in response to an order by a customer; and
at least one in-store device coupled to the server device by a communication network and configured to receive the order information from the server device and display the order information to facilitate collection by the customer of one or more product items relating to the order.
1 Assignment
0 Petitions
Accused Products
Abstract
A locator beacon (16) is configured to detect a nearby customer device (60), such as when a customer enters the store, and obtains identity information from the customer device (60). A server device (20) coupled to the locator beacon (16) receives the identity information and retrieves corresponding order information from an order database (28). At least one in-store device, such as a pair of wearable smart glasses (30a), is coupled to the server device (20) and is configured to receive the order information from the server (20) and display the order information to facilitate collection by the customer of one or more product items relating to the order.
-
Citations
20 Claims
-
1. An order collection support system for use in a retail store, comprising:
-
a locator beacon configured to detect a customer device which is proximate to the locator beacon and to receive identity information from the customer device; a server device coupled to the locator beacon by a communication network and configured to receive the identity information from the locator beacon and to retrieve, based on the identity information, order information stored previously in the server device in response to an order by a customer; and at least one in-store device coupled to the server device by a communication network and configured to receive the order information from the server device and display the order information to facilitate collection by the customer of one or more product items relating to the order. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
-
-
15. A customer electronic device, comprising:
-
a memory arranged to store an order collection application; a processor configured to execute the order collection application; a local communication unit arranged to communicate over a local area wireless protocol with a locator beacon and configured to provide identity information to the locator beacon, wherein the identity information corresponds to an order associated with the identity information; and a display configured to display one or more notifications in response to communication with the locator beacon, according to the order collection application executed by the processor. - View Dependent Claims (16, 17)
-
-
18. A method for supporting operations in a retail store, comprising:
-
receiving, by a locator beacon, identity information from a customer device which is proximate to the locator beacon; transmitting the identity information from the locator beacon to a server device; retrieving, by the server device, stored order information based on the identity information; sending the order information to an in-store device; and displaying the order information on the in-store device. - View Dependent Claims (19, 20)
-
Specification