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SYSTEMS AND METHODS FOR INTERACTING WITH ANSWERING SYSTEMS

  • US 20170339275A1
  • Filed: 05/17/2016
  • Published: 11/23/2017
  • Est. Priority Date: 05/17/2016
  • Status: Active Grant
First Claim
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1. A computer-implemented method comprising:

  • causing, by a computing device, a voice communication between the computing device and an automated answering system to be established;

    determining, by the computing device, a set of options that are available for selection through the automated answering system during the voice communication; and

    providing, by the computing device, the set of options for presentation on a display screen of the computing device, wherein at least some of the options in the set are labeled with information that visually describes the options.

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