SYSTEM FOR UTILIZING ONE OR MORE DATA SOURCES TO GENERATE A CUSTOMIZED SET OF OPERATIONS
First Claim
1. A system, comprising:
- at least one processor;
a communication interface; and
memory storing computer-readable instructions that, when executed by the at least one processor, cause the system to;
determine, by an automated service initiation engine, that a combination of a first value of a first common data field and a second value of a second common data field is indicative of a predefined event;
calculate, by the automated service initiation engine and based on one or more rules from a rules engine, a confidence level for the predefined event;
determine, by the automated service initiation engine, whether the confidence level for the predefined event is above a threshold;
generate, by the automated service initiation engine and responsive to a determination that the confidence level for the predefined event is above the threshold, a set of operations to be completed by a user;
transmit, by the automated service initiation engine, the set of operations to a user device associated with the user;
receive, by the automated service initiation engine and from the user device, a notification that the user has completed a first operation in the set of operations;
generate, by the automated service initiation engine, an updated set of operations to be completed by the user; and
transmit, by the automated service initiation engine, the set of operations to the user device associated with the user.
1 Assignment
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Accused Products
Abstract
Systems and computer-readable media are disclosed for utilizing one or more data sources to generate a set of operations. First data may be received from a first data source and second data may be received from a second data source. The first data and second data may be processed by conversion engines to generate a first set of common data and a second set of common data. These sets of common data may be locally stored. A processing engine may analyze these sets of common data to detect one or more predefined events. A set of operations associated with the detected predefined events may be generated. The set of operations may be transmitted to a user device.
17 Citations
20 Claims
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1. A system, comprising:
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at least one processor; a communication interface; and memory storing computer-readable instructions that, when executed by the at least one processor, cause the system to; determine, by an automated service initiation engine, that a combination of a first value of a first common data field and a second value of a second common data field is indicative of a predefined event; calculate, by the automated service initiation engine and based on one or more rules from a rules engine, a confidence level for the predefined event; determine, by the automated service initiation engine, whether the confidence level for the predefined event is above a threshold; generate, by the automated service initiation engine and responsive to a determination that the confidence level for the predefined event is above the threshold, a set of operations to be completed by a user; transmit, by the automated service initiation engine, the set of operations to a user device associated with the user; receive, by the automated service initiation engine and from the user device, a notification that the user has completed a first operation in the set of operations; generate, by the automated service initiation engine, an updated set of operations to be completed by the user; and transmit, by the automated service initiation engine, the set of operations to the user device associated with the user. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer-assisted method of determining a set of operations to be transmitted to a user device, the computer-assisted method comprising:
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determining, by an automated service initiation engine, that a combination of a first value of a first common data field and a second value of a second common data field is indicative of a predefined event; calculating, by the automated service initiation engine and based on one or more rules from a rules engine, a confidence level for the predefined event; determining, by the automated service initiation engine, whether the confidence level for the predefined event is above a threshold; generating, by the automated service initiation engine and responsive to a determination that the confidence level for the predefined event is above the threshold, a set of operations to be completed by a user; transmitting, by the automated service initiation engine, the set of operations to a user device associated with the user; receiving, by the automated service initiation engine and from the user device, a notification that the user has completed a first operation in the set of operations; generating, by the automated service initiation engine, an updated set of operations to be completed by the user; and transmitting, by the automated service initiation engine, the set of operations to the user device associated with the user. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. One or more non-transitory computer-readable media storing instructions that, when executed by a computer system comprising at least one processor and memory, cause the computer system to:
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determine, by an automated service initiation engine, that a combination of a first value of a first common data field and a second value of a second common data field is indicative of a predefined event; calculate, by the automated service initiation engine and based on one or more rules from a rules engine, a confidence level for the predefined event; determine, by the automated service initiation engine, whether the confidence level for the predefined event is above a threshold; generate, by the automated service initiation engine and responsive to a determination that the confidence level for the predefined event is above the threshold, a set of operations to be completed by a user; transmit, by the automated service initiation engine, the set of operations to a user device associated with the user; receive, by the automated service initiation engine and from the user device, a notification that the user has completed a first operation in the set of operations; generate, by the automated service initiation engine, an updated set of operations to be completed by the user; and transmit, by the automated service initiation engine, the set of operations to the user device associated with the user. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification