Alert Management Utilizing Mobile Devices

• US 20170352237A1
• Filed: 08/23/2017
• Published: 12/07/2017
• Est. Priority Date: 12/31/2012
• Status: Active Grant

• Current Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Original Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Inventors: Herbst, Damon, Bahr, Cassie Lyn, Mehra, Rajneesh, Brothers, Jamie
• Granted Patent: US 9,911,300 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G08B 21/02 Alarms for ensuring the safety of persons
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: G08B 27/006 with transmission via telephone network
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 15/00 ICT specially adapted for medical reports, e.g. generation or transmission thereof
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 50/30 for calculating health indices; for individual health risk assessment
• CPC Class Codes: G16H 50/50 for simulation or modelling of medical disorders
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
• CPC Class Codes: H04M 1/72424 with manual activation of emergency-service functions
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

Methods, computer systems, and computer-storage medium are provided for managing patient alerts using a mobile device. A mobile device associated with a patient caregiver receives a critical alert related to the patient, and the alert is presented on the mobile device. The alert includes important contextual information that enables the caregiver to make a quick assessment of how to effectively address the alert. The alert includes options for accepting the alert or rejecting the alert. Acceptance of the alert enables the caregiver to communicate the alert to selected caregivers that can assist in managing the alert. Rejecting the alert causes the alert to be automatically communicated to additional caregivers associated with patient.

Claims

1. One or more non-transitory computer-storage media storing computer-useable instructions that, when used by one or more mobile devices, cause the one or more mobile devices to perform a method of managing patient alerts, the method comprising:

receiving an alert at a first mobile device associated with a first caregiver of a group of one or more caregivers;

receiving from the first caregiver an indication to share the alert from the first mobile device;

displaying a list of additional caregivers, the list including an availability status of the additional caregivers; and

receiving a selection of a second caregiver of the list of additional caregivers to whom the alert should be forwarded.

2. The computer-storage media of claim 1, wherein the list of additional caregivers is based on the proximity of the one or more caregivers to a patient that is a subject of the alert.

3. The computer-storage media of claim 2, wherein the first caregiver has the status of available and a closest proximity to the patient.

4. The computer-storage media of claim 3, further comprising displaying an alert level corresponding to the alert, the alert level comprising a critical alert or a noncritical alert.