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Systems and Methods of Alerting Customers to Changes in Product Temperatures During Delivery

  • US 20170363479A1
  • Filed: 06/13/2017
  • Published: 12/21/2017
  • Est. Priority Date: 06/15/2016
  • Status: Active Grant
First Claim
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1. A customer alert system for product temperature compliance, the system comprising:

  • a retail product intended to be maintained below one or more temperature threshold values through a supply chain delivery process, the supply chain delivery process including at least one portion thereof where the retail product is subject to an uncontrolled temperature environment;

    a product database comprising recommended temperature threshold values for a plurality of retail products;

    a plurality of irreversible thermochromic indicators, each thermochromic indicator having a predetermined activation temperature and being capable of irreversibly changing color from a first color to a second color when a temperature of the thermochromic indicator increases above the activation temperature during any point in time during the supply chain delivery process;

    a customer user interface; and

    a control circuit coupled to the product database and the customer user interface, the control circuit configured to;

    identify the retail product intended to be maintained below one or more temperature threshold values through a supply chain delivery process;

    determine, based at least on information about the retail product in the product database, a temperature threshold value of the retail product;

    identify a thermochromic indicator from the plurality of a thermochromic indicators, the thermochromic indicator having an activation temperature that corresponds to the temperature threshold value of the retail product;

    cause the thermochromic indicator to be affixed to the retail product prior to commencing the supply chain delivery process; and

    obtain, via the customer user interface, verification from a customer receiving the retail product that the thermochromic indicator exhibits the first color.

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