PRESENTING COLLABORATION SUMMARIES OF ARTIFACTS TO IMPROVE ENGAGEMENT OF USER IN COLLABORATION ACTIVITIES

• US 20170364588A1
• Filed: 06/20/2016
• Published: 12/21/2017
• Est. Priority Date: 06/20/2016
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bastide, Paul R., Davis, Andrew E.
• Granted Patent: US 10,007,722 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 16/313 Selection or weighting of terms for indexing
• CPC Class Codes: G06F 16/345 Summarisation for human users
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A method, system and computer program product for improving the engagement of the user in collaboration activities. A collaboration mechanism detects a request to select an artifact (community, file) by a user in a communication system. The collaboration mechanism analyzes the communication system for collaboration activities (e.g., postings) related to the selected artifact to determine a list of related artifacts. The collaboration mechanism then determines the collaboration activities for each artifact in the list of related artifacts. The collaboration mechanism then analyzes the determined collaboration activities for each artifact in the list of related artifacts to form a collaboration summary (summary of the collaboration activities) for each artifact which is presented to the user. As a result of presenting such a collaboration summary to the user, the user is more likely to engage in collaborative activities with other artifacts since they are related to the artifact selected by the user.

Claims

1. A method for improving engagement of user in collaboration activities, the method comprising:

detecting a request to select an artifact in a communication system;

analyzing said communication system for collaboration activities related to said artifact to determine a list of related artifacts;

determining, by a processor of a collaboration mechanism, collaboration activities for each artifact in said list of related artifacts;

analyzing, by said processor of said collaboration mechanism, said determined collaboration activities for each artifact in said list of related artifacts to form a collaboration summary for each artifact in said list of related artifacts, wherein said collaboration summary comprises a summary of collaboration activities; and

presenting said collaboration summary for each artifact in said list of related artifacts to a user.

2. The method as recited in claim 1, wherein said artifact is selected from the group consisting of:

a community, a file, a virtual business card, a folder, a wiki page, a web page, an activity stream, an e-mail application, an instant messenger, a chat session, and a forum.

3. The method as recited in claim 1, wherein said collaboration activities for each artifact in said list of related artifacts is determined using natural language processing.

4. The method as recited in claim 1, wherein said collaboration activities is selected from the group consisting of:

comments, likes, dislikes, postings, sharings and resharings.

5. The method as recited in claim 1 further comprising:

weighting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on time of said collaboration activities;

ordering said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said weights; and

presenting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said order.

6. The method as recited in claim 1 further comprising:

presenting digital images of users or graphical representations of users associated with said collaboration activities in said collaboration summary in connection with presenting said collaboration summary for each artifact in said list of related artifacts.

7. The method as recited in claim 6, wherein said digital images of users or graphical representations of users associated with said collaboration activities in said collaboration summary are presented in a geometric shape with a number of quadrants.

8. The method as recited in claim 1 further comprising:

selecting a goal for said selected artifact; and

presenting collaboration activities in said collaboration summary for each artifact in said list of related artifacts to achieve said selected goal.

9. The method as recited in claim 1 further comprising:

receiving a selection of one of said collaboration summaries for an artifact in said list of related artifacts; and

directing a user to engage in said artifact associated with said selected collaboration summary.

10. A computer program product for improving engagement of user in collaboration activities, the computer program product comprising a computer readable storage medium having program code embodied therewith, the program code comprising the programming instructions for:

detecting a request to select an artifact in a communication system;

analyzing said communication system for collaboration activities related to said artifact to determine a list of related artifacts;

determining collaboration activities for each artifact in said list of related artifacts;

analyzing said determined collaboration activities for each artifact in said list of related artifacts to form a collaboration summary for each artifact in said list of related artifacts, wherein said collaboration summary comprises a summary of collaboration activities; and

presenting said collaboration summary for each artifact in said list of related artifacts to a user.

11. The computer program product as recited in claim 10, wherein said artifact is selected from the group consisting of:

a community, a file, a virtual business card, a folder, a wiki page, a web page, an activity stream, an e-mail application, an instant messenger, a chat session, and a forum.

12. The computer program product as recited in claim 10, wherein said collaboration activities for each artifact in said list of related artifacts is determined using natural language processing.

13. The computer program product as recited in claim 10, wherein said collaboration activities is selected from the group consisting of:

comments, likes, dislikes, postings, sharings and resharings.

14. The computer program product as recited in claim 10, wherein the program code further comprises the programming instructions for:

weighting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on time of said collaboration activities;

ordering said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said weights; and

presenting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said order.

15. The computer program product as recited in claim 10, wherein the program code further comprises the programming instructions for:

presenting digital images of users or graphical representations of users associated with said collaboration activities in said collaboration summary in connection with presenting said collaboration summary for each artifact in said list of related artifacts.

16. The computer program product as recited in claim 15, wherein said digital images of users or graphical representations of users associated with said collaboration activities in said collaboration summary are presented in a geometric shape with a number of quadrants.

17. The computer program product as recited in claim 10, wherein the program code further comprises the programming instructions for:

selecting a goal for said selected artifact; and

presenting collaboration activities in said collaboration summary for each artifact in said list of related artifacts to achieve said selected goal.

18. The computer program product as recited in claim 10, wherein the program code further comprises the programming instructions for:

receiving a selection of one of said collaboration summaries for an artifact in said list of related artifacts; and

directing a user to engage in said artifact associated with said selected collaboration summary.

19. A system, comprising:

a memory unit for storing a computer program for improving engagement of user in collaboration activities; and

a processor coupled to the memory unit, wherein the processor is configured to execute the program instructions of the computer program comprising;

detecting a request to select an artifact in a communication system;

analyzing said communication system for collaboration activities related to said artifact to determine a list of related artifacts;

determining collaboration activities for each artifact in said list of related artifacts;

analyzing said determined collaboration activities for each artifact in said list of related artifacts to form a collaboration summary for each artifact in said list of related artifacts, wherein said collaboration summary comprises a summary of collaboration activities; and

presenting said collaboration summary for each artifact in said list of related artifacts to a user.

20. The system as recited in claim 19, wherein the program instructions of the computer program further comprise:

weighting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on time of said collaboration activities;

ordering said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said weights; and

presenting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said order.