MESSAGING TRANSACTION APPLICATION

• US 20180018652A1
• Filed: 07/18/2017
• Published: 01/18/2018
• Est. Priority Date: 07/18/2016
• Status: Abandoned Application

• Current Assignee: eBay Inc.
• Original Assignee: eBay Inc.
• Inventors: Flores, Pablo, Mok, Barney, Guo, Kevin, Lopez, Carlos, Vasudevan, Jay
• Application Number:
  US15/653,271
• Publication Number:
  US 20180018652A1
• Time in Patent Office: Days
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/386 using messaging services or messaging apps using mobile network messaging services for payment, e.g. SMS G06Q20/3255
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

Embodiments of the present disclosure are related to electronic commerce within instant messaging. A system may include a commerce server and an instant messaging server. The instant messaging server is configured to support an instant messaging service with an instant messaging client. The instant messaging server may include an application for supporting further communication in the instant messaging service between the instant messaging client and the commerce server. The method includes first instant messaging a query to an instant messaging client and receiving a response to the query at an application at an instant messaging server. The method further includes second instant messaging query results to the instant messaging client with the query results determined at a commerce server and based on the response.

Claims

1. A system comprising:

a commerce server; and

an instant messaging server configured to support an instant messaging service with an instant messaging client, the instant messaging server including an application for supporting further communication in the instant messaging service between the instant messaging client and the commerce server.

2. The system of claim 1, wherein the communication includes a query response to the commerce server and query response results from the commerce server.

3. The system of claim 2, wherein the query response is for requesting tickets to live events.

4. The system of claim 2, the instant messaging server further comprising a cache operatively coupled to the application for locally providing the query response results as previously received from the commerce server in a previous query.

5. The system of claim 2, the commerce server further comprising a trending events engine configured to provide the query response results based on measurable data relating to the query response to the commerce server.

6. The system of claim 5, wherein the measurable data includes data trending on social media.

7. The system of claim 5, wherein the measurable data includes inquires at the commerce server.

8. The system of claim 5, wherein the measurable data includes completed transactions at the commerce server.

9. The system of claim 2, wherein the instant messaging server opens a connection between the instant messaging client and the commerce server when a purchase request is selected as the query response at the instant messaging client.

10. A method comprising:

first instant messaging a query to an instant messaging client and receiving a query response to the query at an application at an instant messaging server; and

second instant messaging query response results to the instant messaging client, the query response results determined at a commerce server and based on the query response.

11. The method of claim 10, wherein the query response results are for tickets to live events.

12. The method of claim 10, further comprising caching the query response results at the instant messaging server to allow the application to locally provide the query response results as previously received from the commerce server in a previous query.

13. The method of claim 10, further comprising determining at the commerce server the query response results based on measurable data relating to the query to the commerce server.

14. The method of claim 13, wherein the measurable data includes data trending on social media.

15. The method of claim 13, wherein the measurable data includes inquires at the commerce server.

16. The method of claim 13, wherein the measurable data includes completed transactions at the commerce server.

17. The method of claim 10, further comprising:

requesting a purchase based on the query response results; and

opening a connection initiated by the instant messaging server between the instant messaging client and the commerce server to facilitate the purchase.

18. A machine-readable medium comprising non-transitory signals and storing instructions that, when executed by a machine, cause the machine to perform operations comprising:

first instant messaging a query to an instant messaging client and receiving a query response to the query at an application at an instant messaging server; and

second instant messaging query response results to the instant messaging client, the query response results determined at a commerce server and based on the query response.

19. The machine-readable medium of claim 18, wherein the query response results are for tickets to live events.

20. The machine-readable medium of claim 18, further comprising caching the query response results at the instant messaging server to allow the application to locally provide the query response results as previously received from the commerce server in a previous query.