METHOD AND SYSTEM FOR RECORDING VIDEO RELAY SERVICE CALLS

• US 20180034957A1
• Filed: 08/18/2016
• Published: 02/01/2018
• Est. Priority Date: 07/29/2016
• Status: Active Grant

• Current Assignee: Chris Talbot
• Original Assignee: Chris Talbot
• Inventors: Talbot, Chris
• Granted Patent: US 10,110,731 B2
• Time in Patent Office: Days
• CPC Class Codes: G06T 1/0021 Image watermarking
• CPC Class Codes: H04L 49/253 using establishment or release of connections between ports
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04L 65/61 for supporting one-way streaming services, e.g. Internet radio
• CPC Class Codes: H04L 65/764 at the destination reformatting of additional data in video clients H04N21/4355
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/42391 where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf
• CPC Class Codes: H04N 23/63 by using electronic viewfinders
• CPC Class Codes: H04N 25/70 SSIS architectures; Circuits associated therewith
• CPC Class Codes: H04N 5/76 Television signal recording
• CPC Class Codes: H04N 5/9305 involving the mixing of the reproduced video signal with a non-recorded signal, e.g. a text signal
• CPC Class Codes: H04N 7/147 Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals selecting H04Q
• CPC Class Codes: H04N 7/15 Conference systems
• CPC Class Codes: H04N 7/155 involving storage of or access to video conference sessions tracking arrangements for later retrieval of a computer conference content or participants activities H04L12/1831

Abstract

Embodiments of the present invention are directed to a method and system for recording video relay service (VRS) calls. The method comprises providing a VRS call recorder, a VRS rules gateway, and a VRS video client connected to each other by means of a computer network; initiating a VRS call using the VRS video client; sending the VRS call to the VRS rules gateway; determining, by the VRS rules gateway, whether the VRS call is to be recorded; in response to a determination that the VRS call is to be recorded: modifying a property of the VRS call to indicate that the call is to be recorded; detecting, by the VRS call recorder, the modified VRS call property; and in response to detecting the modified VRS call property, trying the VRS call with recording enabled.

Claims

1. A method for recording video relay service (VRS) calls, the method comprising:

providing a VRS call recorder;

providing a VRS rules gateway connected to the VRS call recorder;

providing a VRS video client connected to the VRS call recorder and the VRS rules gateway;

initiating a VRS call using the VRS video client, the VRS call including at least one sign language interpreter;

sending the VRS call to the VRS rules gateway;

determining, by the VRS rules gateway, whether the VRS call is to be recorded;

in response to a determination that the VRS call is not to be recorded, trying the VRS call without recording the VRS call;

in response to a determination that the VRS call is to be recorded;

modifying a property of the VRS call to indicate that the call is to be recorded;

detecting, by the VRS call recorder, the modified VRS call property; and

in response to detecting the modified VRS call property, trying the VRS call with recording enabled.

2. The method of claim 1, in which one or more of the VRS video client, VRS rules gateway, and VRS recorder are installed at a corrections facility in which inmates are incarcerated.

3. The method of claim 1, in which a user of the VRS video client is an inmate incarcerated at a corrections facility.

4. The method of claim 3, in which a user of the VRS video client is hearing impaired or communicates by means of sign language.

5. The method of claim 3, in which the VRS call is not recorded if the VRS call is a privileged communication between the inmate and another party to the VRS call.

6. The method of claim 1, in which the response to detecting the modified VRS call property further comprises automatically recording the VRS call by the VRS call recorder.

7. The method of claim 1, in which the VRS call is initiated using session initiation protocol (SIP).

8. The method of claim 1, in which determining whether the VRS call is to be recorded is based on the combination of a call source and a call destination of the VRS call.

9. The method of claim 8, in which a plurality of call source and call destination combinations is defined in a preconfigured table of the VRS rules gateway.

10. The method of claim 1, in which the response to detecting the modified VRS call property includes applying a video watermark to the VRS call.

11. The method of claim 10, in which the video watermark comprises a visual indication that the VRS call is being recorded.

12. The method of claim 10, in which the video watermark comprises one or more visual indications selected form a group consisting of:

a date, a time, a phone number called, a phone number received, and an inmate ID.

13. The method of claim 1, in which modifying a property of the VRS call to indicate that the call is to be recorded further comprises changing an internet protocol (IP) port of the VRS call from an IP port that the VRS call recorder recognizes as a default IP port or an IP port indicative of a call that is not to be recorded to an IP port that the VRS call recorder recognizes as an IP port indicative of a call that is to be recorded.

14. A system for recording video relay service (VRS) calls, the system comprising:

a VRS call recorder;

a VRS rules gateway connected to the VRS call recorder;

a VRS video client connected to the VRS call recorder and the VRS rules gateway;

in which the system is configured for;

the VRS video client initiating a VRS call, the VRS call including at least one sign language interpreter;

the VRS video client sending the VRS call to the VRS rules gateway;

the VRS rules gateway determining whether the VRS call is to be recorded;

in response to a determination that the VRS call is not to be recorded, the VRS rules gateway trying the VRS call without recording the VRS call;

in response to a determination that the VRS call is to be recorded;

the VRS rules gateway sending an instruction to the VRS video client, the instruction modifying a property of the VRS call to indicate that the call is to be recorded;

the VRS video client modifying the property of the VRS call to indicate that the call is to be recorded and re-initiating the VRS call;

the VRS call recorder detecting the modified VRS call property; and

in response to detecting the modified VRS call property, the VRS rules gateway trying the VRS call with recording enabled.

15. The system of claim 14, in which one or more of the VRS video client, VRS rules gateway, and VRS recorder are installed at a corrections facility in which inmates are incarcerated.

16. The system of claim 14, in which a user of the VRS video client is an inmate incarcerated at a corrections facility.

17. The system of claim 16, in which a user of the VRS video client is hearing impaired or communicates by means of sign language.

18. The system of claim 16, in which the VRS call recorder does not record the VRS call if the VRS call is a privileged communication between the inmate and another party to the VRS call.

19. The system of claim 14, in which the response to detecting the modified VRS call property further comprises automatically recording the VRS call by the VRS call recorder.

20. The system of claim 14, in which the VRS video client initiates the VRS call using session initiation protocol (SIP).

21. The system of claim 14, in which the VRS rules gateway determines whether the VRS call is to be recorded based on the combination of a call source and a call destination of the VRS call.

22. The system of claim 21, in which a plurality of call source and call destination combinations is defined in a preconfigured table of the VRS rules gateway.

23. The system of claim 14, in which the response to detecting the modified VRS call property includes applying a video watermark to the VRS call.

24. The system of claim 23, in which the video watermark comprises a visual indication that the VRS call is being recorded.

25. The system of claim 23, in which the video watermark comprises one or more visual indications selected form a group consisting of:

a date, a time, a phone number called, a phone number received, and an inmate ID.

26. The system of claim 14, in which modifying a property of the VRS call to indicate that the call is to be recorded further comprises changing an internet protocol (IP) port of the VRS call from an IP port that the VRS call recorder recognizes as a default IP port or an IP port indicative of a call that is not to be recorded to an IP port that the VRS call recorder recognizes as an IP port indicative of a call that is to be recorded.