ZERO-WAIT PUBLISHING, SEARCHING, AND QUEUING SYSTEMS AND METHODS

• US 20180047055A1
• Filed: 03/28/2017
• Published: 02/15/2018
• Est. Priority Date: 05/21/2015
• Status: Abandoned Application

• Current Assignee: Cloudtraq LLC
• Original Assignee: Cloudtraq LLC
• Inventors: DeWitt, Gregory Taylor, Munteanu, Eugen
• Application Number:
  US15/471,474
• Publication Number:
  US 20180047055A1
• Time in Patent Office: Days
• CPC Class Codes: A63F 13/35 Details of game servers
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/308 using the Internet of Things
• CPC Class Codes: G06Q 20/321 using wearable devices
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 20/326 Payment applications installed on the mobile devices
• CPC Class Codes: G06Q 20/3278 RFID or NFC payments by means of M-devices
• CPC Class Codes: G06Q 30/0256 User search
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04M 1/72427 for supporting games or graphical animations
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 12/069 using certificates or pre-shared keys
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/024 Guidance services
• CPC Class Codes: H04W 4/027 : using movement velocity, acceleration information
• CPC Class Codes: H04W 4/029 : Location-based management or tracking services
• CPC Class Codes: H04W 4/12 : Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 64/00 : Locating users or terminals or network equipment for network management purposes, e.g. mobility management
• CPC Class Codes: H04W 84/12 : WLAN [Wireless Local Area Networks]
• CPC Class Codes: H04W 84/18 : Self-organising networks, e.g. ad-hoc networks or sensor networks
• CPC Class Codes: H04W 84/20 : Master-slave selection or change arrangements

Abstract

Zero-wait publishing, searching, and queuing systems and methods are disclosed. The system includes a local retail service engagement application installed on a mobile device. The application requests a service from a service provider system. The application receives data associated with a service provider from the service provider system, transmits a request for a reservation, receives a confirmation of the reservation, transmits a queue request to a queuing system, and receives a confirmation of the queue request. The application determines a physical location of the mobile device, calculates a distance between the mobile device and the service provider, and transmits an estimated arrival time. When the mobile device arrives, the queuing system searches for the mobile device. The system further includes an identification, location and authentication system. The service provider system receives authentication and the relative location of the mobile device and retrieves the reservation.

Claims

1. A system comprising:

a local retail service engagement application installed on a mobile device, the mobile device connected to a cellular network channel, the local retail service engagement application configured to;

transmit a search request for a service over a radio frequency network channel to at least one service provider system,

receive data associated with a service provider from the at least one service provider system in response to the search request,

transmit a request for a reservation with the service provider, and

receive a confirmation of the reservation from the service provider system,

transmit a queue request over the radio frequency network channel to a queuing system,

receive a confirmation of the queue request from the queuing system,

determine a physical location of the mobile device,

calculate a distance between the mobile device and a physical venue associated with the service provider,

transmit an estimated arrival time at one or more predefined intervals while the mobile device is in transit to the physical venue,

when the mobile device arrives at the physical venue, the queuing system is further configured to;

transmit a request to the local retail service engagement application to trigger a local radiofrequency network channel activation on the mobile device,

transmit a request to search for the mobile device through the local radiofrequency network channel; and

an identification, location and authentication system including;

a master sensor node connected to a broadband network channel, wherein the service provider is simultaneously connected to the broadband network channel,

a plurality of sensors in the physical venue, the plurality of sensors in communication with the master sensor node over a wireless network channel, and wherein the plurality of sensors and the master sensor node are communicatively coupled to the mobile device over the local radiofrequency network channel when the mobile device is present at the physical venue,

wherein the master sensor node identifies the mobile device and a relative location of the mobile device within a predetermined range of at least one of the plurality of sensors or the master sensor node,

wherein the master sensor node authenticates an absolute location of the mobile device, the master sensor node, or plurality of sensors, and authenticates a relative location of the mobile device to the at least one service provider system, and

wherein the at least one service provider system receives authentication and the relative location of the mobile device and retrieves the reservation.