SHIFT MANAGEMENT OVER SOCIAL NETWORKS
First Claim
1. A method comprising:
- identifying an intent to change an assignment within a textual posting; and
updating an assignment management system based on the identified assignment change intent.
6 Assignments
0 Petitions
Accused Products
Abstract
Various embodiments herein each include at least one of systems, methods, and software for shift management over social networks. Some such embodiments include a bot that listens to one or more social network communication channels for textual postings that indicate an intent to request a shift trade or substitute and an intent to accept the trade or to be the substitute. Such intent may be identified in textual postings through natural language processing. A shift management system may be updated in some embodiments to keep data in the shift management system up to date. Such embodiments allow for modern communication between employees regarding shifts to be conducted via employee-preferred channels while also keeping shift management systems current.
5 Citations
20 Claims
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1. A method comprising:
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identifying an intent to change an assignment within a textual posting; and updating an assignment management system based on the identified assignment change intent. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method comprising:
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monitoring at least one social media platform for textual postings; identifying an intent of interest within one of the textual postings; and applying a rule based on data included in or associated with the textual posting to identify and perform at least one action, the at least one action including updating a data stored by a computing system. - View Dependent Claims (11, 12, 13, 14)
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15. A system comprising:
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at least one network interface device; at least one processor; at least one memory storing instructions executable by the at least one processor to perform data processing activities, the data processing activities comprising; retrieving posting data via the at least one network interface from a social media platform; identifying an intent to change an assignment within the retrieved posting data; and updating an assignment management system based on the identified assignment change intent. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification