Post-Meeting Processing Using Artificial Intelligence

• US 20180101761A1
• Filed: 10/11/2016
• Published: 04/12/2018
• Est. Priority Date: 10/11/2016
• Status: Active Grant

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: NELSON, STEVEN A., KITADA, HIROSHI, WONG, LANA
• Granted Patent: US 10,860,985 B2
• Time in Patent Office: Days
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting

Abstract

Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The tasks may include a wide variety of tasks, such as agenda creation, participant selection, real-time meeting management, meeting content supplementation, and post-meeting processing. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings.

Claims

1. An apparatus comprising:

one or more processors; and

one or more memories storing instructions which, when processed by the one or more processors, cause;

an electronic meeting process executing on the apparatus to receive, from an artificial intelligence service, meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings, and

the electronic meeting process executing on the apparatus to generate and display, on a user interface, a meeting participant report that includes the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings.

2. The apparatus of claim 1, wherein the artificial intelligence service generates the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings by one or more of processing audio/video data for the plurality of electronic meetings or processing one or more electronic documents that document the plurality of electronic meetings.

3. The apparatus of claim 1, wherein the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings include one or more of an amount of time that a meeting participant discussed one or more agenda items during the plurality of electronic meetings, a total amount of time that a meeting participant participated in each electronic meeting from the plurality of electronic meetings, or an action item completion rate.

4. The apparatus of claim 1, wherein the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings include sentiment analysis results for a particular meeting participant, wherein the sentiment analysis results for the particular meeting participant include a sentiment score for each of a plurality of sentiments for the particular meeting participant with respect to the particular electronic meeting.

5. The apparatus of claim 1, wherein the one or more memories store additional instructions which, when processed by the one or more processors, cause:

the electronic meeting process executing on the apparatus to receive, from the artificial intelligence service, meeting statistics that indicate performance of the plurality of electronic meetings, and

the electronic meeting process executing on the apparatus to generate and display, on a user interface, meeting results that include the meeting statistics that indicate performance of the plurality of electronic meetings.

6. The apparatus of claim 5, wherein the meeting statistics that indicate performance of the plurality of electronic meetings indicate one or more of an amount of time spent on each of a plurality of agenda items during the plurality of electronic meetings, or a meeting efficiency metric for each electronic meeting from the plurality of electronic meetings.

7. The apparatus of claim 1, wherein the one or more memories store additional instructions which, when processed by the one or more processors, cause the electronic meeting process executing on the apparatus to generate a meeting report for a particular electronic meeting from the plurality of electronic meetings, wherein the meeting report includes content specified by a set of constraints or requirements specified for the particular electronic meeting.

8. The apparatus of claim 1, wherein:

the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings are second meeting participant statistics in a second language, wherein the second meeting participant statistics were generated by the artificial intelligence service from first meeting participant statistics in a first language, and

the electronic meeting process is configured to generate the meeting participant report including the second meeting participant statistics in the second language.

9. One or more non-transitory computer-readable media storing instructions which, when processed by one or more processors, cause:

an electronic meeting process executing on the apparatus to receive, from an artificial intelligence service, meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings, and

the electronic meeting process executing on the apparatus to generate and display, on a user interface, a meeting participant report that includes the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings.

10. The one or more non-transitory computer-readable media of claim 9, wherein the artificial intelligence service generates the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings by one or more of processing audio/video data for the plurality of electronic meetings or processing one or more electronic documents that document the plurality of electronic meetings.

11. The one or more non-transitory computer-readable media of claim 9, wherein the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings include one or more of an amount of time that a meeting participant discussed one or more agenda items during the plurality of electronic meetings, a total amount of time that a meeting participant participated in each electronic meeting from the plurality of electronic meetings, or an action item completion rate.

12. The one or more non-transitory computer-readable media of claim 9, wherein the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings include sentiment analysis results for a particular meeting participant, wherein the sentiment analysis results for the particular meeting participant include a sentiment score for each of a plurality of sentiments for the particular meeting participant with respect to the particular electronic meeting.

13. The one or more non-transitory computer-readable media of claim 9, wherein the one or more non-transitory computer-readable memories store additional instructions which, when processed by the one or more processors, cause:

the electronic meeting process executing on the apparatus to receive, from the artificial intelligence service, meeting statistics that indicate performance of the plurality of electronic meetings, and

the electronic meeting process executing on the apparatus to generate and display, on a user interface, meeting results that include the meeting statistics that indicate performance of the plurality of electronic meetings.

14. The one or more non-transitory computer-readable media of claim 13, wherein the meeting statistics that indicate performance of the plurality of electronic meetings indicate one or more of an amount of time spent on each of a plurality of agenda items during the plurality of electronic meetings, or a meeting efficiency metric for each electronic meeting from the plurality of electronic meetings.

15. The one or more non-transitory computer-readable media of claim 9, wherein the one or more memories store additional instructions which, when processed by the one or more processors, cause the electronic meeting process executing on the apparatus to generate a meeting report for a particular electronic meeting from the plurality of electronic meetings, wherein the meeting report includes content specified by a set of constraints or requirements specified for the particular electronic meeting.

16. The one or more non-transitory computer-readable media of claim 9, wherein:

the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings are second meeting participant statistics in a second language, wherein the second meeting participant statistics were generated by the artificial intelligence service from first meeting participant statistics in a first language, and

the electronic meeting process is configured to generate the meeting participant report including the second meeting participant statistics in the second language.

17. A computer-implemented method comprising:

an electronic meeting process executing on the apparatus receiving, from an artificial intelligence service, meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings, and

the electronic meeting process executing on the apparatus generating and displaying, on a user interface, a meeting participant report that includes the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings.

18. The computer-implemented method of claim 17, wherein the artificial intelligence service generates the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings by one or more of processing audio/video data for the plurality of electronic meetings or processing one or more electronic documents that document the plurality of electronic meetings.

19. The computer-implemented method of claim 17, wherein the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings include one or more of an amount of time that a meeting participant discussed one or more agenda items during the plurality of electronic meetings, a total amount of time that a meeting participant participated in each electronic meeting from the plurality of electronic meetings, or an action item completion rate.

20. The computer-implemented method of claim 17, wherein the meeting participant statistics that indicate performance by one or more meeting participants during a plurality of electronic meetings include sentiment analysis results for a particular meeting participant, wherein the sentiment analysis results for the particular meeting participant include a sentiment score for each of a plurality of sentiments for the particular meeting participant with respect to the particular electronic meeting.