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PROFICIENCY-BASED PROFILING SYSTEMS AND METHODS

  • US 20180137527A1
  • Filed: 11/11/2016
  • Published: 05/17/2018
  • Est. Priority Date: 11/11/2016
  • Status: Active Grant
First Claim
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1. A computer-implemented method performed by at least one processor, the method comprising:

  • generating an entity knowledge base for an entity, the entity knowledge base comprising descriptive information of the entity;

    establishing a plurality of segments for the entity based on parsing keywords or topics in the entity knowledge base, the plurality of segments relating to unique subject matter domains of the entity;

    providing a plurality of individuals with an electronic initial survey, the initial survey comprising questions directed to eliciting information that allows for placement of the plurality of individuals into one or more of the plurality of segments for the entity;

    segmenting the plurality of individuals into one or more of the plurality of segments based on each individual'"'"'s contributions in view of the questions in the initial survey;

    for each of the plurality of segments, electronically eliciting information from the plurality of individuals in that segment using questions generated from data reference structures wherein the data reference structures comprise a framework that catalogs at least one of product data, market data and reactionary data related to the segment of the entity;

    receiving the elicited information from the plurality of individuals, the received information comprising answers to a series of behavior and proficiency questions that are indicative of a proficiency level of an individual, wherein the series of proficiency questions is constructed from the data reference structures;

    providing the series of proficiency questions to the plurality of individuals according to a schedule, wherein the schedule is based on any of time and quantity;

    updating the data reference structures using contributions to a series of proficiency questions;

    refining the data reference structures through use of machine learning that uses the elicited information from the plurality of individuals, as well as feedback from the entity; and

    building a profile for each of the plurality of individuals using the answers to the initial survey, contributions, and the elicited information.

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