ALERT MANAGEMENT UTILIZING MOBILE DEVICES

• US 20180144598A1
• Filed: 01/17/2018
• Published: 05/24/2018
• Est. Priority Date: 12/31/2012
• Status: Active Grant

• Current Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Original Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Inventors: Herbst, Damon, Bahr, Cassie Lyn, Mehra, Rajneesh, Brothers, Jamie, Vaglio, Jay Christopher, Anderson, Matt Ryan
• Granted Patent: US 10,121,346 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G08B 21/02 Alarms for ensuring the safety of persons
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: G08B 27/006 with transmission via telephone network
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 15/00 ICT specially adapted for medical reports, e.g. generation or transmission thereof
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 50/30 for calculating health indices; for individual health risk assessment
• CPC Class Codes: G16H 50/50 for simulation or modelling of medical disorders
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
• CPC Class Codes: H04M 1/72424 with manual activation of emergency-service functions
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

Methods, computer systems, and computer-storage medium are provided for managing patient alerts using a mobile device. A mobile device associated with a patient caregiver receives a critical alert related to the patient, and the alert is presented on the mobile device. The alert includes important contextual information that enables the caregiver to make a quick assessment of how to effectively address the alert. The alert includes options for accepting the alert or rejecting the alert. Acceptance of the alert enables the caregiver to communicate the alert to selected caregivers that can assist in managing the alert. Rejecting the alert causes the alert to be automatically communicated to additional caregivers associated with the patient.

Claims

1. A computer-implemented method of managing patient alerts, the method comprising:

receiving on a first mobile device an alert related to a patient, the first mobile device associated with a first caregiver assigned to the patient;

determining one or more additional caregivers;

presenting an alert response interface, wherein the alert response interface comprises multiple selectable response options;

displaying a list of the one or more additional caregivers, the list comprising one or more selectable graphical representations corresponding to the one or more additional caregivers;

receiving a selection of at least one additional caregiver from the list of the one or more additional caregivers;

providing a message entry area on the alert response interface for receiving textual input of a message corresponding to the alert; and

communicating the message to the selected at least one additional caregiver.

2. The method of claim 1, wherein the list of the one or more additional caregivers is ordered, at least in part, according to a proximity of the one or more additional caregivers to the patient.

3. The method of claim 1, further comprising determining an availability status of the one or more additional caregivers.

4. The method of claim 3, wherein the list of the one or more additional caregivers is ordered, at least in part, according to the availability status of the one or more additional caregivers.

5. The method of claim 3, wherein the one or more selectable graphical representations includes an indication of the availability status of the one or more additional caregivers.

6. The method of claim 3, wherein the status comprises one or more of:

available, available but busy, and off-line.

7. The method of claim 1, wherein the message is communicated with alert details and patient information.

8. A computer-implemented method of managing patient alerts, the method comprising:

determining an availability status of one or more caregivers electronically associated with a patient that is a subject of an alert;

determining an alert level corresponding to the alert, the alert level comprising a critical alert or a noncritical alert;

communicating the alert to a first mobile device associated with a first caregiver of the one or more caregivers, the first caregiver having an availability status of available; and

receiving a response to the alert from the first mobile device associated with the first caregiver, the response comprising one or more of;

an alert acceptance, an alert rejection, and an alert sharing notification.

9. The method of claim 8, further comprising determining a proximity of the one or more caregivers to a patient that is a subject of the alert.

10. The method of claim 9, wherein the first caregiver has the status of available and a closest proximity to the patient.

11. The method of claim 8, wherein the alert is communicated with an indication of the alert level.

12. The method of claim 8, wherein the alert sharing notification includes an identity of additional recipients of the alert.