SYSTEMS AND METHODS FOR SERVICES ENROLLMENT USING A MOBILE DEVICE

• US 20180158045A1
• Filed: 01/12/2018
• Published: 06/07/2018
• Est. Priority Date: 12/22/2014
• Status: Abandoned Application

• Current Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Original Assignee: Capital One Services LLC (Capital One Financial Corporation)
• Inventors: LOOMIS, Daniel
• Application Number:
  US15/870,848
• Publication Number:
  US 20180158045A1
• Time in Patent Office: Days
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/322 Aspects of commerce using mobile devices [M-devices]
• CPC Class Codes: G06Q 20/3278 RFID or NFC payments by means of M-devices
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

A wireless device is enabled for services enrollment. The wireless device receives card data for a financial account card and stores the card data in a memory associated with the wireless device. The wireless device also receives consumer identification data associated with the financial account card and stores the consumer identification data in the memory associated with the wireless device. Responsive to using the card data in a transaction at a merchant, the wireless device receives transaction line-item data from a computing system associated with the merchant. The wireless device determines a service associated with the transaction based on the line-item data and initiates enrollment in the determined service using the consumer identification data.

Claims

1-21. -21. (canceled)

22. A method for alerting a customer about events associated with services related to purchased goods, the method comprising:

receiving line-item data in response to a user using a wireless device to perform a transaction at a merchant computing system, the wireless device configured to store card data associated with a financial account and to transmit the card data to the merchant computer system to perform the transaction;

determining service data associated with a good based on the line-item data, the service data comprising a product identifier associated with the good;

receiving, via the input of the wireless device, registration data associated with the user, the registration data comprising an identification of a service plan related to the good and a wireless identifier associated with the wireless device;

determining an event related to the good based on the service data and the registration data;

generating one or more event notifications associated with the event; and

transmitting, to the wireless device, the one or more event notifications based on the wireless identifier.

23. The method of claim 22, wherein the service data further comprises at least one of a service performance date, a length of time from when the good was sold to the service performance date, a length of time from when the good was manufactured to the service performance date, or a preventative measure.

24. The method of claim 22, wherein the registration data is received via a financial data system associated with an issuer of the financial account card used to perform the transaction.

25. The method of claim 22, wherein the registration data associated with the user further comprises at least one of a name of the user, an address associated with the user, a phone number associated with the user, a communication method associated with the user, or a product identifier associated with the good.

26. The method of claim 25, wherein the communication method associated with the customer comprises at least one of text, e-mail, instant message, voice, or audio.

27. The method of claim 22, wherein the event is associated with at least one of a beginning of a service period, an ending of the service period, a periodic reminder to obtain service, a routine maintenance pursuant to the service plan, a preventative measure, or a benefit available under the service plan.

28. The method of claim 27, wherein the one or more event notifications are generated periodically based on the service plan related to the good being periodic.

29. A system for alerting a customer about events associated with services related to purchased goods, the system comprising:

one or more memory devices storing software instructions; and

one or more processors configured to execute the software instructions to;

receive line-item data in response to a user using a wireless device to perform a transaction at a merchant computing system, the wireless device configured to store card data associated with a financial account and to transmit the card data to the merchant computer system to perform the transaction;

determine service data associated with a good based on the line-item data, the service data comprising a product identifier associated with the good;

receive, via the input of the wireless device, registration data associated with the user, the registration data comprising an identification of a service plan related to the good and a wireless identifier associated with the wireless device;

determine an event related to the good based on the service data and the registration data;

generate one or more event notifications associated with the event; and

transmit, to the wireless device, the one or more event notifications based on the wireless identifier.

30. The system of claim 29, wherein the service data further comprises at least one of a service performance date, a length of time from when the good was sold to the service performance date, a length of time from when the good was manufactured to the service performance date, or a preventative measure.

31. The system of claim 29, wherein the registration data is received via a financial data system associated with an issuer of the financial account card used to perform the transaction.

32. The system of claim 29, wherein the registration data associated with the user further comprises at least one of a name of the user, an address associated with the user, a phone number associated with the user, a communication method associated with the user, or a product identifier associated with the good.

33. The system of claim 32, wherein the communication method associated with the customer comprises at least one of text, e-mail, instant message, voice, or audio.

34. The system of claim 29, wherein the event is associated with at least one of a beginning of a service period, an ending of the service period, a periodic reminder to obtain service, a routine maintenance pursuant to the service plan, a preventative measure, or a benefit available under the service plan.

35. The system of claim 34, wherein the one or more event notifications are generated periodically based on the service plan related to the good being periodic.

36. A non-transitory computer readable medium storing instructions that, when executed by one or more processors, cause the one or more processors to perform operations for alerting a customer about events associated with services related to purchased goods, the operations comprising:

receiving line-item data in response to a user using a wireless device to perform a transaction at a merchant computing system, the wireless device configured to store card data associated with a financial account and to transmit the card data to the merchant computer system to perform the transaction;

determining service data associated with a good based on the line-item data, the service data comprising a product identifier associated with the good;

receiving, via the input of the wireless device, registration data associated with the user, the registration data comprising an identification of a service plan related to the good and a wireless identifier associated with the wireless device;

determining an event related to the good based on the service data and the registration data;

generating one or more event notifications associated with the event; and

transmitting, to the wireless device, the one or more event notifications based on the wireless identifier.

37. The non-transitory computer readable medium of claim 36, wherein the service data further comprises at least one of a service performance date, a length of time from when the good was sold to the service performance date, a length of time from when the good was manufactured to the service performance date, or a preventative measure.

38. The non-transitory computer readable medium of claim 36, wherein the registration data is received via a financial data system associated with an issuer of the financial account card used to perform the transaction.

39. The non-transitory computer readable medium of claim 36, wherein the registration data associated with the user further comprises at least one of a name of the user, an address associated with the user, a phone number associated with the user, a communication method associated with the user, or a product identifier associated with the good.

40. The non-transitory computer readable medium of claim 39, wherein the communication method associated with the customer comprises at least one of text, e-mail, instant message, voice, or audio.

41. The non-transitory computer readable medium of claim 36, wherein the event is associated with at least one of a beginning of a service period, an ending of the service period, a periodic reminder to obtain service, a routine maintenance pursuant to the service plan, a preventative measure, or a benefit available under the service plan.