SERVICE KIOSK
First Claim
1. A computer system comprising:
- a processor;
a memory device coupled to the processor;
a scanning device in electronic communication with the processor;
a key storage system in electronic communication with the processor, comprising a deposit zone and a retrieval zone; and
a computer readable storage device coupled to the processor, wherein the storage device contains program code executable by the processor via the memory device to implement a method for performing an service transaction comprising the steps of;
receiving, by the processor, user input identifying a user profile;
displaying, by the processor, a plurality of services available for each vehicle registered to the user profile;
scheduling, by the processor, a selected service;
assigning, by the processor, a storage location for a key deposited into the deposit zone of the key storage system; and
providing, by the processor, a scannable code, wherein the scannable code identifies the storage location of the key and instructs the computer system to retrieve the key as a function of scanning the scannable code with the scanning device.
1 Assignment
0 Petitions
Accused Products
Abstract
Systems, methods and tools for securely scheduling appointments, maintenance and repairs of vehicles. The system may be an automated service kiosk available 24 hours a day. A customer can schedule services, drop off and pick up keys for receiving service at any time that may be convenient for the customer, without regard for the normal operating hours of the service provider and may do so without having to interact with an employee of the service provider. Automated customer recognition may be performed using license scanning or biometric scanning. The user may select a service from a menu of services and deposit keys (or key fobs) within the kiosk system or receive keys therefrom. Upon returning to complete the service transaction customers may scan a paper or digital receipt provided during the initial scheduling of the service and tender payment via the kiosk or using digital currency.
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Citations
20 Claims
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1. A computer system comprising:
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a processor; a memory device coupled to the processor; a scanning device in electronic communication with the processor; a key storage system in electronic communication with the processor, comprising a deposit zone and a retrieval zone; and a computer readable storage device coupled to the processor, wherein the storage device contains program code executable by the processor via the memory device to implement a method for performing an service transaction comprising the steps of; receiving, by the processor, user input identifying a user profile; displaying, by the processor, a plurality of services available for each vehicle registered to the user profile; scheduling, by the processor, a selected service; assigning, by the processor, a storage location for a key deposited into the deposit zone of the key storage system; and providing, by the processor, a scannable code, wherein the scannable code identifies the storage location of the key and instructs the computer system to retrieve the key as a function of scanning the scannable code with the scanning device. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for performing a service transaction comprising the steps of:
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receiving, by a processor, user input identifying a user profile; displaying, by the processor, a plurality of services available for each vehicle registered to the user profile; scheduling, by the processor, a selected service; assigning, by the processor, a storage location for a key deposited into a deposit zone of a key storage system; and providing, by the processor, a scannable code, wherein the scannable code identifies the storage location of the key and instructs the processor to retrieve the key as a function of scanning the scannable code with a scanning device. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A computer program product, comprising:
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a computer readable hardware storage system having computer readable program code stored therein, said program code containing instructions executable by a computer processor to implement a method for performing a service transaction comprising the steps of; receiving, by the processor, user input identifying a user profile; displaying, by the processor, a plurality of services available for each vehicle registered to the user profile; scheduling, by the processor, a selected service; assigning, by the processor, a storage location for a key deposited into a deposit zone of a key storage system; and providing, by the processor, a scannable code, wherein the scannable code identifies the storage location of the key and instructs the processor to retrieve the key as a function of scanning the scannable code with a scanning device. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification