INTERACTIVE USER INTERFACE BASED ON ANALYSIS OF CHAT MESSAGES CONTENT

• US 20180205679A1
• Filed: 03/13/2018
• Published: 07/19/2018
• Est. Priority Date: 09/22/2014
• Status: Active Grant

• Current Assignee: Roy S. Melzer, Yuval Efrati
• Original Assignee: Roy S. Melzer, Yuval S. Efrati
• Inventors: Melzer, Roy S., Bejarano, Nir, Efrati, Yuval
• Granted Patent: US 10,748,181 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 30/0251 Targeted advertisements
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0271 Personalized advertisement
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services

Abstract

A method of adapting a webpage comprising monitoring textual content inputted to a user interface of an IM service by participant(s) of an IM session managed by the IM service, the user interface is displayed on a display of a client device, performing an analysis of the textual content to identify query conditions defining at least one feature of the product or the service, generating an interactive UI according to at least a portion of the query conditions and an identity of the at least one participant, storing the adapted interactive UI to be available to a browser via a link, automatically inputting the link into the IM session so as to allow the participant(s) to access the adapted interactive UI using a browser running on the client device, and submitting an order based on completing data received from the participant(s) via the adapted interactive UI.

Claims

1. A computerized method of allowing a web server to automatically adapt a webpage based on textual content which is acquired from an instant messaging service managed by an instant messaging server, comprising:

monitoring textual content inputted by a plurality of participants using user interfaces executed on a plurality of client devices, the user interfaces are of an instant messaging (IM) service of an IM session managed by the IM service;

performing an analysis of the textual content to identify a plurality of user inputs each from another of the plurality of participants;

adapting an interactive UI to include a plurality of selectable GUI elements, the plurality of selectable GUI elements, the interactive UI is adapted according to the plurality of user inputs;

automatically inputting a link to the adapted interactive UI into the IM session so as to allow each of the plurality of participants to access the adapted interactive UI using one of the plurality of client devices;

identifying selections of at least one of the plurality of selectable GUI elements by at least some of the plurality of participants; and

submitting instructions to at least one remote server based on the selections.

2. The method of claim 1, wherein the textual content is indicative of a plurality of products.

3. The method of claim 1, wherein each of the plurality of selectable GUI elements is indicative of one of a plurality of products or a plurality of services.

4. The method of claim 1, wherein each one of the plurality of selectable GUI elements comprises a graphical representation of one of a plurality of products and at least one of a price, a weight, and a quantity of one of the plurality of products.

5. The method of claim 2, wherein each one of the plurality of selectable GUI elements allows at least one of the plurality of participants to select one out of a plurality of variations of one of the plurality of products.

6. The method of claim 1, further comprising sending the IM service a message indicative of completing data provided by the selections so as to allow the IM service to post the message in the IM session.

7. The method of claim 1, further comprising:

managing a computerized agent as a participant of the IM session; and

performing the monitoring using the computerized agent.

8. The method of claim 1, further comprising:

monitoring user inputs into the adapted interactive UI; and

submitting a new chat message to the IM session, the new chat message being presented to at least one of the plurality of participants and being indicative of the user inputs.

9. The method of claim 1, wherein the textual content is of a group session between the plurality of participates and a computerized agent which monitors the monitoring textual content.

10. The method of claim 9, further comprising instructing the computerized agent to leave the IM session after the instructions are sent.

11. The method of claim 1, in which the analysis is performed by a natural language processing (NLP) engine.

12. The method of claim 1, wherein the adapting comprises executing a script for executing API calls for acquiring, based on at least a portion of the user inputs, response data from the at least one remote server and adapting the interactive UI according to the response data.

13. The method of claim 1, further comprising executing a script for executing API calls for acquiring status data of an outcome of the instructions from the at least one remote server and adapting the interactive UI accordingly.

14. The method of claim 1, in which the user interface is of a messenger application which allows a user to message a plurality of contacts from a contact list in addition to inputting chat messages into the IM session.

15. The method of claim 1, wherein the textual content is encoded using at least one emoticon.

16. The method of claim 1, wherein the IM session comprises a plurality of text messages sent over a Transmission Control Protocol Internet Protocol (TCP/IP) protocol from the plurality of client terminals.

17. The method of claim 1, wherein an identity of at least one of said plurality of participants is extracted from metadata of the IM session.

18. A system for automatically adapt a user interface based on textual content which is acquired from an instant messaging service managed by an instant messaging server, comprising:

at least one processor;

a code store comprising a code;

which the at least one processor executes the following instructions included in the code;

code instructions for monitoring textual content inputted by a plurality of participants using user interfaces executed on a plurality of client devices, the user interfaces are of an instant messaging (IM) service of an IM session managed by the IM service;

code instructions for performing an analysis of the textual content to identify a plurality of user inputs each from another of the plurality of participants;

code instructions for adapting an interactive UI to include a plurality of selectable GUI elements, the plurality of selectable GUI elements, the interactive UI is adapted according to the plurality of user inputs;

code instructions for automatically inputting a link to the adapted interactive UI into the IM session so as to allow each of the plurality of participants to access the adapted interactive UI using one of the plurality of client devices;

code instructions for identifying selections of at least one of the plurality of selectable GUI elements by at least some of the plurality of participants; and

code instructions for submitting instructions to at least one remote server based on the selections.