SYSTEM AND METHODS FOR APPLICATION ACTIVITY CAPTURE, ERROR IDENTIFICATION, AND ERROR CORRECTION
First Claim
1. A device, comprising:
- one or more processors to;
obtain data regarding application activity from a group of user devices,the application activity relating to an application associated with services provided by a network operator;
process the data regarding the application activity to generate a visualization of the application activity,the visualization of the application activity including multiple tiers,the multiple tiers corresponding to at least a group of users, a user, and a session,the visualization identifying one or more errors associated with the application activity; and
provide the visualization of the application activity for display,the visualization being provided for display via a client device associated with the network operator; and
automatically implement, without human intervention, a correction to the one or more errors.
2 Assignments
0 Petitions
Accused Products
Abstract
A device may obtain data regarding application activity from a group of user devices. The application activity may relate to an application associated with network operator services provided by a network operator. The device may process the data regarding the application activity to generate a visualization of the application. The visualization of the application activity may include multiple tiers. The multiple tiers may correspond to at least a group of users, a user, and a session. The visualization may identify one or more errors associated with the application activity. The device may provide the visualization of the application activity for display. The visualization may be provided for display via a client device associated with the network operator. The device may automatically implement, without human intervention, a correction to the one or more errors.
50 Citations
20 Claims
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1. A device, comprising:
one or more processors to; obtain data regarding application activity from a group of user devices, the application activity relating to an application associated with services provided by a network operator; process the data regarding the application activity to generate a visualization of the application activity, the visualization of the application activity including multiple tiers, the multiple tiers corresponding to at least a group of users, a user, and a session, the visualization identifying one or more errors associated with the application activity; and provide the visualization of the application activity for display, the visualization being provided for display via a client device associated with the network operator; and automatically implement, without human intervention, a correction to the one or more errors. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system, comprising:
one or more computing resources to implement; a web server to provide an interface to obtain application activity data regarding application activity of a group of user devices, a message queuing server to obtain the application activity data from the web server and queue the application activity data for processing; an analytics server to process the application activity data; and a front-end server to generate a visualization based on processing the application activity data and provide the visualization for display via a client device. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A non-transitory computer-readable medium storing instructions, the instructions comprising:
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one or more instructions that, when executed by one or more processors, cause the one or more processors to; obtain data regarding application activity from a group of user devices, the application activity relating to an application associated with network operator services provided by a network operator; process the data regarding the application activity to generate a visualization of the application, the visualization of the application activity including multiple tiers, the multiple tiers corresponding to at least a group of users, a user, and a session, the visualization identifying one or more errors associated with the application activity; provide the visualization of the application activity for display, the visualization being provided for display via a client device associated with the network operator; and implement a recommendation to remediate the one or more errors associated with the application activity. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification